Chargeable Parts
  1. Chargeable Parts
  2. CHARGE-3433

touch up” pen for cladding - Can- excel colour Sierra - Park PO no TV02210

        Details

        • Type: Chargeable (6 weeks) Chargeable (6 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Part Number:
          Touch up paint 250ML £15.25 Plus £15.00 + vat £6.05 Total £36.30
        • Plot:
          LV2
        • Serial:
          AT009925/04
        • Manufacturer:
          Atlas
        • Model:
          Lilac Lodge
        • Year:
          2013
        • Size:
          40x20
        • ID Number:
          AS11909/ 50412
        • Status Colour:
          Complete Complete
        • Stock_Number:
          29055
        • Park_Company:
           Trevella Caravan Park
        • Park_Postcode:
          TR8 5EW
        • Park_Contact:
          Karen
        • Park_Phone:
          01637 830308 // Kurt's direct line 01637 830307
        • Park_Email:
          rob.lomas@trevella.co.uk or sales Karen.Keyte@trevella.co.uk]
        • Park_Code:
          TREV06
        • Additional Contact Details:
        • Sage_Invoice:
          479328 issued a credit note 480308
        • Park_Key_Account:
          Yes

          Description

          Hi Lorraine,

          The owners of the above mentioned lodge (the one that was reclad last year with canexel plastic – I think it’s called). They have advised there are white marks on the cladding and have asked if Atlas do a “touch up” pen for it?

          Can you find out and provide a cost please for one. Or if not can they advise what these could be and any solution to remove them?

          Thanks,

          Kurt Roberts
          1. Microsoft Word
            28.11.18 CHARGE-3433 Provisional.docx
            17 kB
            Lorraine Pryor
          2. PDF File
            CCF11122018.pdf
            461 kB
            Lorraine Pryor
          3. PDF File
            CCF11122018.pdf
            433 kB
            Lorraine Pryor
          1. 04.12.18 cladding canexcel .png
            2.85 MB
          2. 04.12.18 email quote to the park .png
            306 kB
          3. 04.12.18 park acceptance and PO no .png
            258 kB
          4. 04.12.18 PO No as11909 50412.png
            241 kB
          5. 08.04.19 credit note 480308.png
            228 kB
          6. 11.12.18 email invoice to head office .png
            275 kB
          7. 28.11.18 email from owner .png
            348 kB
          8. 28.11.18 found Ade email on atl claim re re cladding .png
            433 kB
          9. 479328 sage invoice .png
            230 kB
          10. confirmation of order .png
            339 kB
          11. screenshot-1.png
            278 kB
          12. screenshot-2.png
            2.55 MB
          13. screenshot-3.png
            348 kB
          14. second pic sent to Kurt .png
            357 kB

            Issue Links

            Same Van

            Chargeable (6 weeks) - Chargeable CHARGE-3053 touch up” pen for cladding

            • Normal - Normal Priority
            • Complete

            Exterior Panels (8 Weeks) - Exterior Panels ATL-3249 Exterior Cladding is split again

            • Manager escalations - Issues escalated to Adrienne
            • Complete

            Chargeable (6 weeks) - Chargeable CHARGE-3531 touch up” pen for cladding - Can- excel colour Sierra - Park PO no TV0271

            • Normal - Normal Priority
            • Complete

              Activity

              Lorraine Pryor
              08/Apr/19 4:58 PM
              Lorraine Pryor
              Complete
              Status Change
              Lorraine Pryor
              Complete
              3 months and 4 weeks and 7 hours and 55 minutes and 41 seconds
              Lorraine Pryor
              11/Dec/18 9:03 AM
              Lorraine Pryor
              Invoiced
              Status Change
              Lorraine Pryor
              Complete
              10 seconds
              Lorraine Pryor
              11/Dec/18 9:03 AM
              Lorraine Pryor
              Parts Dispatched
              Status Change
              Lorraine Pryor
              Invoiced
              4 seconds
              Lorraine Pryor
              11/Dec/18 9:03 AM
              Claire Folland
              Parts Recieved
              Status Change
              Lorraine Pryor
              Parts Dispatched
              2 seconds
              Lorraine Pryor
              11/Dec/18 9:02 AM
              Lorraine Pryor
              Parts ordered
              Status Change
              Claire Folland
              Parts Recieved
              5 days and 18 hours and 33 minutes and 49 seconds
              Lorraine Pryor
              05/Dec/18 2:29 PM
              Lorraine Pryor
              Acknowledged
              Status Change
              Lorraine Pryor
              Parts ordered
              6 seconds
              Lorraine Pryor
              05/Dec/18 2:29 PM
              Lorraine Pryor
              Submitted
              Status Change
              Lorraine Pryor
              Acknowledged
              21 hours and 46 minutes and 47 seconds
              Lorraine Pryor
              04/Dec/18 4:42 PM
              Lorraine Pryor
              Price quoted
              Status Change
              Lorraine Pryor
              Submitted
              4 hours and 54 minutes and 37 seconds
              Transition Owner Before Transition Transition After Transition Response Time
              Lorraine Pryor
              04/Dec/18 11:47 AM
              Lorraine Pryor
              Open
              Status Change
              Lorraine Pryor
              Price quoted
              6 days and 19 hours and 18 minutes and 9 seconds

                People

                • Assignee:
                  Lorraine Pryor (Inactive)
                  Reporter:
                  Lorraine Pryor (Inactive)
                  Participants:
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Due:
                    Created:
                    Updated:
                    Resolved:
                    Parts ordered: