Chargeable Parts
  1. Chargeable Parts
  2. CHARGE-4339

Dom would like a bedside cabinet ordered as they have removed the 2 single beds and fitted a main bed

    Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      Pv003
    • Serial:
      036014h
    • Model:
      torronto lodge
    • Year:
      2020
    • Size:
      42x20
    • ID Number:
      SBH008553
    • Status Colour:
      Complete Complete
    • Order No:
      AS15614/50412
    • Stock_Number:
      38007
    • Park_Company:
       Ladram Bay Holiday Centre
    • Park_Postcode:
      EX9 7BX
    • Park_Phone:
      01395 568761
    • Park_Email:
      info@ladrambay.co.uk
    • Park_Code:
      LADR01
    • Sage_Invoice:
      488574
    • Park_Key_Account:
      Yes
    1. CHARGE-4339.docx
      353 kB
      Claire Folland
    2. PV003 bedside cabinet.pdf
      62 kB
      Claire Folland
    1. Capture.PNG
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    2. Capture.PNG
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    3. Capture.PNG
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    4. Capture.PNG
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    5. Capture.PNG
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    6. Capture.PNG
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    7. screenshot-1.png
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    8. screenshot-2.png
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    9. screenshot-3.png
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    10. screenshot-4.png
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      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode EX9 7BX
      Park_Email  info@ladrambay.co.uk
      Park_Phone 01395 568761
      Park_Code LADR01
      Park_Key_Account Yes
      Park_Address2 Otterton
      Park_City Nr Budleigh Salterton
      Park_Address Ladram Bay Holiday Centre
      Claire Folland made changes -
      Attachment Capture.PNG [ 304413 ]
      Claire Folland made changes -
      Attachment Capture.PNG [ 304544 ]
      Hide
      Claire Folland added a comment -
      received email from park, submitted parts enquiry
      Show
      Claire Folland added a comment - received email from park, submitted parts enquiry
      Claire Folland made changes -
      Attachment Capture.PNG [ 304588 ]
      Claire Folland made changes -
      Attachment CHARGE-4339.docx [ 304589 ]
      Claire Folland made changes -
      Status Open [ 1 ] Price quoted [ 10014 ]
      Hide
      Claire Folland added a comment -
      emailed price to Dom
      Show
      Claire Folland added a comment - emailed price to Dom
      Claire Folland made changes -
      Order No AS15614/50412
      Hide
      Claire Folland added a comment -
      tried to order this several times but the part number will not work, spoke to Harriot, she is having trouble with it as well, she has advised if i email her a order number she will place it on order for me at her end
      Show
      Claire Folland added a comment - tried to order this several times but the part number will not work, spoke to Harriot, she is having trouble with it as well, she has advised if i email her a order number she will place it on order for me at her end
      Claire Folland made changes -
      Attachment PV003 bedside cabinet.pdf [ 307263 ]
      Claire Folland made changes -
      Status Price quoted [ 10014 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Attachment Capture.PNG [ 307354 ]
      Hide
      Claire Folland added a comment -
      Afternoon,
       
      The required order has been placed on the systems, the order for your reference is E26941.
       
      Kind regards
      Show
      Claire Folland added a comment - Afternoon,   The required order has been placed on the systems, the order for your reference is E26941.   Kind regards
      Hide
      Heather Barbieri (Inactive) added a comment -
      The park called Swift to find out what the part is for I will phone and explain
      Show
      Heather Barbieri (Inactive) added a comment - The park called Swift to find out what the part is for I will phone and explain
      Heather Barbieri (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Parts Dispatched [ 10016 ]
      Assignee Claire Folland [ claire ] Heather Barbieri [ heather ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Parts were sent to the park direct
      Show
      Heather Barbieri (Inactive) added a comment - Parts were sent to the park direct
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-1.png [ 312684 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Hi Dom

      Swift have just called to say they received a voicemail from Ladram saying they were e to work out what a part was for and if they couldn’t find out they were going to bin it.

      The par is a bedside cabinet for 036014H This is a chargeable item
      Any problems just call us

      Dom would like a bedside cabinet ordered as they have removed the 2 single beds and fitted a main bed

      Kind regards
      Heather
      Show
      Heather Barbieri (Inactive) added a comment - Hi Dom Swift have just called to say they received a voicemail from Ladram saying they were e to work out what a part was for and if they couldn’t find out they were going to bin it. The par is a bedside cabinet for 036014H This is a chargeable item Any problems just call us Dom would like a bedside cabinet ordered as they have removed the 2 single beds and fitted a main bed Kind regards Heather
      Hide
      Claire Folland added a comment -
      Dom has spoken to Duncan about us fitting them, at the time steve agreed we could do it providing the customer tells us where they want them, Duncan has advised Dom she needs to get them fitted
      Show
      Claire Folland added a comment - Dom has spoken to Duncan about us fitting them, at the time steve agreed we could do it providing the customer tells us where they want them, Duncan has advised Dom she needs to get them fitted
      Hide
      Claire Folland added a comment -
      these still have not arrived, keep chasing swift on connect but they are taking ages to get back to me, now they have queried the serial number, have advised this is correct
      Show
      Claire Folland added a comment - these still have not arrived, keep chasing swift on connect but they are taking ages to get back to me, now they have queried the serial number, have advised this is correct
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 334381 ]
      Hide
      Charleen Sibley added a comment -
      INV 488574
      Show
      Charleen Sibley added a comment - INV 488574
      Charleen Sibley made changes -
      Status Parts Dispatched [ 10016 ] Invoiced [ 10013 ]
      Sage_Invoice 488574
      Charleen Sibley made changes -
      Status Invoiced [ 10013 ] Complete [ 6 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Open [ 1 ]
      Hide
      Claire Folland added a comment -
      swift have sent out drawer fronts which are completely wrong again!! i have emailed Sarah as i do not know how to get the correct part
      Show
      Claire Folland added a comment - swift have sent out drawer fronts which are completely wrong again!! i have emailed Sarah as i do not know how to get the correct part
      Hide
      Claire Folland added a comment -
      Afternoon,
       
      I have ordered 2 x drawer fronts on order F10732.
       
      Regards

      Sarah has ordered 2 x drawer fronts
      Show
      Claire Folland added a comment - Afternoon,   I have ordered 2 x drawer fronts on order F10732.   Regards Sarah has ordered 2 x drawer fronts
      Claire Folland made changes -
      Status Open [ 1 ] Price quoted [ 10014 ]
      Claire Folland made changes -
      Status Price quoted [ 10014 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-3.png [ 338739 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Heather Barbieri [ heather ] Claire Folland [ claire ]
      Parts in 04/Oct/22 10:47 AM
      Claire Folland made changes -
      ID Number SBH008553
      Claire Folland made changes -
      Attachment Capture.PNG [ 342384 ]
      Claire Folland made changes -
      Attachment Capture.PNG [ 342386 ]
      Hide
      Claire Folland added a comment -
      these have come in wrong again, Dom has advised she thinks they are being ordered for the main bedroom instead of the twin room, ordered 1 for the twin room as per Doms email
      Show
      Claire Folland added a comment - these have come in wrong again, Dom has advised she thinks they are being ordered for the main bedroom instead of the twin room, ordered 1 for the twin room as per Doms email
      Lisa Taylor (Inactive) made changes -
      Attachment screenshot-4.png [ 345191 ]
      Hide
      Lisa Taylor (Inactive) added a comment -
      parts received worksheet issued and placed on the rack
      Show
      Lisa Taylor (Inactive) added a comment - parts received worksheet issued and placed on the rack
      Hide
      Melanie Woolacott added a comment -
      STEVE DELIVERED TO LISAS DESK 25/01/23
      Show
      Melanie Woolacott added a comment - STEVE DELIVERED TO LISAS DESK 25/01/23
      Melanie Woolacott made changes -
      Status Parts Recieved [ 10003 ] Parts Dispatched [ 10016 ]
      Assignee Claire Folland [ claire ] Heather Barbieri [ heather ]
      Hide
      Melanie Woolacott added a comment -
      488574
      Show
      Melanie Woolacott added a comment - 488574
      Melanie Woolacott made changes -
      Status Parts Dispatched [ 10016 ] Invoiced [ 10013 ]
      Melanie Woolacott made changes -
      Status Invoiced [ 10013 ] Complete [ 6 ]
      Resolution Completed [ 1 ]
      Hide
      Melanie Woolacott added a comment -
      INVOICE 488574 PAID FOR 06/04/23.
      Show
      Melanie Woolacott added a comment - INVOICE 488574 PAID FOR 06/04/23.
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      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Complete Complete Open Open
      7d 23h 59m 1 Claire Folland 09/Sep/22 11:29 AM
      Open Open Price quoted Price quoted
      4d 1h 53m 2 Claire Folland 09/Sep/22 3:02 PM
      Price quoted Price quoted Submitted Submitted
      29d 23h 33m 2 Claire Folland 09/Sep/22 3:02 PM
      Submitted Submitted Acknowledged Acknowledged
      4s 2 Claire Folland 09/Sep/22 3:02 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      4s 2 Claire Folland 09/Sep/22 3:02 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      101d 2h 24m 2 Heather Barbieri (Inactive) 04/Oct/22 10:47 AM
      Parts Recieved Parts Recieved Parts Dispatched Parts Dispatched
      147d 6h 53m 2 Melanie Woolacott 28/Feb/23 4:40 PM
      Parts Dispatched Parts Dispatched Invoiced Invoiced
      294d 18h 19m 2 Melanie Woolacott 28/Feb/23 4:48 PM
      Invoiced Invoiced Complete Complete
      15s 2 Melanie Woolacott 28/Feb/23 4:48 PM
      Complete Complete Complete Complete
      1109d 2h 45m 26 13/Mar/26 7:34 PM

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          Dates

          • Due:
            Created:
            Updated:
            Resolved: