Chargeable Parts
  1. Chargeable Parts
  2. CHARGE-5169

transport damage, damage to bargeboard, As you are looking at the van it’s left hand side

        Details

        • Type: Chargeable (6 weeks) Chargeable (6 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Serial:
          040790h
        • Model:
          moselle lodge
        • Year:
          2022
        • Size:
          40x13
        • ID Number:
          SBH009224 SBH009776
        • Status Colour:
          Complete Complete
        • Stock_Number:
          40403
        • Park_Company:
           Meadow Lakes
        • Park_Postcode:
          PL26 7JG
        • Park_Phone:
          1726882540
        • Park_Code:
          MEAD08
        • Sage_Invoice:
          492019 OINV-000056
        • Park_Key_Account:
          Yes
        1. PDF File
          CCF_002271.pdf
          415 kB
          Claire Folland
        2. Microsoft Word
          CHARGE-5169.docx
          353 kB
          Claire Folland
        3. PDF File
          meadowlakes.2.pdf
          54 kB
          Claire Folland
        1. Capture.JPG
          95 kB
        2. Capture.JPG
          93 kB
        3. Capture.JPG
          102 kB
        4. Capture.JPG
          54 kB
        5. Capture.JPG
          175 kB
        6. Capture.JPG
          155 kB
        7. Capture.JPG
          169 kB
        8. meadowlakes.3.jpg
          8 kB
        9. screenshot-1.png
          36 kB
        10. Screenshot 2025-05-28 120628.png
          1.02 MB
        11. Screenshot 2025-05-28 120636.png
          495 kB
        12. Screenshot 2025-06-20 092203.png
          94 kB
        13. Screenshot 2025-06-20 092359.png
          50 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Postcode PL26 7JG
          Park_Phone 1726882540
          Park_Code MEAD08
          Park_Key_Account Yes
          Park_Address2 Hewas Water
          Park_City St Austell
          Park_Address Meadow Lakes
          Claire Folland made changes -
          Attachment Capture.JPG [ 367059 ]
          Claire Folland made changes -
          Attachment meadowlakes.2.pdf [ 367060 ]
          Attachment meadowlakes.3.jpg [ 367061 ]
          Hide
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          Claire Folland added a comment -
          received email from park, we have never heard anything from transport company, there for nothing on order, emailed Venture
          Show
          Claire Folland added a comment - received email from park, we have never heard anything from transport company, there for nothing on order, emailed Venture
          Hide
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          Claire Folland added a comment -
          submitted parts enquiry
          Show
          Claire Folland added a comment - submitted parts enquiry
          Claire Folland made changes -
          Status Open [ 1 ] Price quoted [ 10014 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 367684 ]
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          Claire Folland added a comment -
          emailed quote to Debbie at transport company
          Show
          Claire Folland added a comment - emailed quote to Debbie at transport company
          Claire Folland made changes -
          Attachment CHARGE-5169.docx [ 367685 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 367686 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 368492 ]
          Claire Folland made changes -
          ID Number SBH009224
          Claire Folland made changes -
          Attachment Capture.JPG [ 368493 ]
          Claire Folland made changes -
          Status Price quoted [ 10014 ] Submitted [ 10001 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Hide
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          Claire Folland added a comment -
          Hi Clair

          Forms signed for you

          New email address accounts@venturertransport.com


          Regards


          Debby
          ordered on swift
          Show
          Claire Folland added a comment - Hi Clair Forms signed for you New email address accounts@venturertransport.com Regards Debby ordered on swift
          Hide
          Permalink
          Claire Folland added a comment -
          received replacement bargeboard from swift, labelled and placed on rack, issued delivery ticket
          Show
          Claire Folland added a comment - received replacement bargeboard from swift, labelled and placed on rack, issued delivery ticket
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 370936 ]
          Hide
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          Duncan Thomson added a comment -
          wrong part supplied found when sorting stores require the following part:
          1722844
          BARGEBOARD 13' FRONT RH RAL 7016
          Incl Infill - To Drg Sht00949
          2018 Spec
          Show
          Duncan Thomson added a comment - wrong part supplied found when sorting stores require the following part: 1722844 BARGEBOARD 13' FRONT RH RAL 7016 Incl Infill - To Drg Sht00949 2018 Spec
          Claire Folland made changes -
          ID Number SBH009224 SBH009224 SBH009776
          Claire Folland made changes -
          Attachment Capture.JPG [ 390437 ]
          Hide
          Permalink
          Claire Folland added a comment -
          park have emailed chasing this, does not look like we have ever told swift the wrong one arrived, we do not have one here, placed order with swift
          Show
          Claire Folland added a comment - park have emailed chasing this, does not look like we have ever told swift the wrong one arrived, we do not have one here, placed order with swift
          Hide
          Permalink
          James Eginton added a comment -
          Part received and placed on rack, worksheet issued.
          Show
          James Eginton added a comment - Part received and placed on rack, worksheet issued.
          Claire Folland made changes -
          Attachment CCF_002271.pdf [ 394064 ]
          Hide
          Permalink
          Claire Folland added a comment -
          steve has delivered to site 12-12-24 worksheet attached
          Show
          Claire Folland added a comment - steve has delivered to site 12-12-24 worksheet attached
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Parts Dispatched [ 10016 ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          INVOICE 492019 OINV-000056
          Show
          Melanie Woolacott added a comment - INVOICE 492019 OINV-000056
          Melanie Woolacott made changes -
          Status Parts Dispatched [ 10016 ] Invoiced [ 10013 ]
          Sage_Invoice 492019 OINV-000056
          Melanie Woolacott made changes -
          Status Invoiced [ 10013 ] Complete [ 6 ]
          Resolution Completed [ 1 ]
          Hide
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          Melanie Woolacott added a comment -
          INVOICE PAID 30/04/25.
          Show
          Melanie Woolacott added a comment - INVOICE PAID 30/04/25.
          Hide
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          James Eginton added a comment -
          Venturer have returned the bargeboard as it is incorrect.

          They have received front LH when it is supposed to be front RH.

          I have emailed Swift to let them know of this, to get the correct one sent out.
          Show
          James Eginton added a comment - Venturer have returned the bargeboard as it is incorrect. They have received front LH when it is supposed to be front RH. I have emailed Swift to let them know of this, to get the correct one sent out.
          James Eginton made changes -
          Attachment screenshot-1.png [ 403540 ]
          James Eginton made changes -
          Attachment Screenshot 2025-05-28 120628.png [ 403541 ]
          Attachment Screenshot 2025-05-28 120636.png [ 403542 ]
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          James Eginton made changes -
          Attachment Screenshot 2025-06-20 092203.png [ 404647 ]
          Attachment Screenshot 2025-06-20 092359.png [ 404648 ]
          Hide
          Permalink
          James Eginton added a comment -
          Have ordered new bargeboard as goodwill.

          Swift rejected return request due to time frame, even though it is their picking error.
          Show
          James Eginton added a comment - Have ordered new bargeboard as goodwill. Swift rejected return request due to time frame, even though it is their picking error.
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          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Price quoted Price quoted
          		10d 3h 37m 1 Claire Folland 16/Oct/23 2:18 PM
          Price quoted Price quoted Submitted Submitted
          		13d 23h 8m 1 Claire Folland 30/Oct/23 12:27 PM
          Submitted Submitted Acknowledged Acknowledged
          		1s 1 Claire Folland 30/Oct/23 12:27 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		1s 1 Claire Folland 30/Oct/23 12:27 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		36d 21h 8m 1 Claire Folland 06/Dec/23 9:35 AM
          Parts Recieved Parts Recieved Parts Dispatched Parts Dispatched
          		380d 4h 54m 1 Claire Folland 20/Dec/24 2:30 PM
          Parts Dispatched Parts Dispatched Invoiced Invoiced
          		81d 1h 2m 1 Melanie Woolacott 11/Mar/25 3:33 PM
          Invoiced Invoiced Complete Complete
          		4m 19s 1 Melanie Woolacott 11/Mar/25 3:37 PM
          Complete Complete Complete Complete
          		407d 10h 20m 28 Today 2:58 AM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: