Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Parts Dispatched
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      C68
    • Serial:
      1911318
    • Model:
      St David
    • Year:
      2025
    • Size:
      39x12
    • Status Colour:
      Parts Dispatched Parts Dispatched
    • Stock_Number:
      42236
    • Park_Company:
       Freshwater Beach Holiday Park
    • Park_Postcode:
      DT6 4PT
    • Park_Contact:
      Mark
    • Park_Phone:
      Mark: 01308 897317 EXT:237
    • Park_Email:
      mark.houghton@freshwaterbeach.co.uk
    • Park_Code:
      FRES01
    • Park_Key_Account:
      Yes
    1. CHARGE-5803.docx
      116 kB
      James Eginton
    1. screenshot-1.png
      64 kB
    2. screenshot-10.png
      34 kB
    3. screenshot-11.png
      68 kB
    4. screenshot-12.png
      53 kB
    5. screenshot-13.png
      39 kB
    6. screenshot-2.png
      684 kB
    7. Screenshot 2025-08-28 161015.png
      390 kB
    8. Screenshot 2025-08-28 161223.png
      359 kB
    9. screenshot-3.png
      70 kB
    10. screenshot-4.png
      40 kB
    11. screenshot-5.png
      65 kB
    12. screenshot-6.png
      47 kB
    13. screenshot-7.png
      272 kB
    14. screenshot-8.png
      57 kB
    15. screenshot-9.png
      41 kB
    16. st david.1.jpg
      814 kB
    17. st david.2.jpg
      714 kB

      Activity

      James Eginton created issue -
      James Eginton made changes -
      Field Original Value New Value
      Project PDI [ 10950 ] ABI [ 10014 ]
      Key PDI-9040 ABI-30801
      Issue Type PDI (2 weeks) [ 15 ] Kitchen Cupboards (8 Weeks) [ 31 ]
      Workflow PDI: Simple Issue Tracking Workflow [ 262900 ] Manufacturers ver 2.2 [ 262901 ]
      Responsibility Undecided [ 10040 ]
      Depot Winkleigh [ 12050 ]
      Times Scheduled 0
      James Eginton made changes -
      Attachment screenshot-1.png [ 407211 ]
      Hide
      James Eginton added a comment -
      Have asked for a photo from the park, to make sure it is for the correct cupboard door.

      Awaiting update.
      Show
      James Eginton added a comment - Have asked for a photo from the park, to make sure it is for the correct cupboard door. Awaiting update.
      James Eginton made changes -
      Attachment screenshot-2.png [ 407215 ]
      James Eginton made changes -
      Attachment screenshot-3.png [ 407479 ]
      James Eginton made changes -
      Attachment Screenshot 2025-08-28 161015.png [ 407480 ]
      Attachment Screenshot 2025-08-28 161223.png [ 407481 ]
      Hide
      James Eginton added a comment -
      Photo now received, have forwarded to ABI to get a price.
      Show
      James Eginton added a comment - Photo now received, have forwarded to ABI to get a price.
      James Eginton made changes -
      Project ABI [ 10014 ] Chargeable Parts [ 10030 ]
      Key ABI-30801 CHARGE-5803
      Issue Type Kitchen Cupboards (8 Weeks) [ 31 ] Chargeable (6 weeks) [ 14 ]
      Workflow Manufacturers ver 2.2 [ 262901 ] Chargeable Parts ver 2.0 [ 263060 ]
      Responsibility Undecided [ 10040 ]
      Invoice_Received No [ 10860 ]
      Times Scheduled 0
      James Eginton made changes -
      Attachment screenshot-4.png [ 407687 ]
      James Eginton made changes -
      Attachment screenshot-5.png [ 407688 ]
      Hide
      James Eginton added a comment -
      Quote sent to the park, awaiting update.
      Show
      James Eginton added a comment - Quote sent to the park, awaiting update.
      James Eginton made changes -
      Status Open [ 1 ] Price quoted [ 10014 ]
      James Eginton made changes -
      Attachment CHARGE-5803.docx [ 407689 ]
      James Eginton made changes -
      Status Price quoted [ 10014 ] Submitted [ 10001 ]
      Due Date 25/Mar/25
      James Eginton made changes -
      Attachment screenshot-6.png [ 407777 ]
      James Eginton made changes -
      Attachment screenshot-7.png [ 407778 ]
      Hide
      James Eginton added a comment -
      Quote accepted, have advised ABI to proceed with the order. Awaiting confirmation.
      Show
      James Eginton added a comment - Quote accepted, have advised ABI to proceed with the order. Awaiting confirmation.
      James Eginton made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      James Eginton made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      James Eginton made changes -
      Attachment screenshot-8.png [ 407984 ]
      James Eginton made changes -
      Attachment screenshot-9.png [ 407985 ]
      Hide
      James Eginton added a comment -
      Order confirmed with ABI on 10th September.
      Show
      James Eginton added a comment - Order confirmed with ABI on 10th September.
      Hide
      James Eginton added a comment -
      Cupboard door received, placed on rack and worksheet issued.
      Show
      James Eginton added a comment - Cupboard door received, placed on rack and worksheet issued.
      James Eginton made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee James Eginton [ james ] Claire Folland [ claire ]
      James Eginton made changes -
      Assignee Claire Folland [ claire ] James Eginton [ james ]
      Hide
      James Eginton added a comment -
      Cupboard door is chipped. Have let ABI know so that another can be sent out.
      Show
      James Eginton added a comment - Cupboard door is chipped. Have let ABI know so that another can be sent out.
      James Eginton made changes -
      Attachment st david.1.jpg [ 408982 ]
      Attachment st david.2.jpg [ 408983 ]
      James Eginton made changes -
      Attachment screenshot-10.png [ 408984 ]
      James Eginton made changes -
      Attachment screenshot-11.png [ 409120 ]
      James Eginton made changes -
      Attachment screenshot-12.png [ 409352 ]
      James Eginton made changes -
      Attachment screenshot-13.png [ 409353 ]
      Hide
      James Eginton added a comment -
      Replacement cupboard door on order with ABI.
      Show
      James Eginton added a comment - Replacement cupboard door on order with ABI.
      made changes -
      Status Parts Recieved [ 10003 ] Parts Dispatched [ 10016 ]
      Hide
      James Eginton added a comment -
      Door never received. ABI are claiming that it was delivered, but no evidence of this.

      Have had to create a new claim to order as GW.
      Show
      James Eginton added a comment - Door never received. ABI are claiming that it was delivered, but no evidence of this. Have had to create a new claim to order as GW.
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Price quoted Price quoted
      16d 1h 38m 1 James Eginton 05/Sep/25 4:40 PM
      Price quoted Price quoted Submitted Submitted
      15s 1 James Eginton 05/Sep/25 4:41 PM
      Submitted Submitted Acknowledged Acknowledged
      3d 23h 17m 1 James Eginton 09/Sep/25 3:58 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      2s 1 James Eginton 09/Sep/25 3:58 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      40d 19h 36m 1 James Eginton 20/Oct/25 11:35 AM
      Parts Recieved Parts Recieved Parts Dispatched Parts Dispatched
      16d 9h 34m 1 05/Nov/25 8:10 PM

        People

        • Assignee:
          James Eginton
          Reporter:
          James Eginton
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated: