Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Parts on Back Order
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      91
    • Serial:
      1040033
    • Model:
      Blenheim
    • Year:
      2016
    • Size:
      38x12
    • Status Colour:
      Parts on Back Order Parts on Back Order
    • Stock_Number:
      31524
    • Park_Company:
       Higher Harlyn Farm
    • Park_Postcode:
      PL28 8SG
    • Park_Contact:
      Miriam
    • Park_Phone:
      01841 520022
    • Park_Email:
      hhpark@btconnect.com
    • Park_Code:
      HIGH01
    • Park_Key_Account:
      Yes
    1. CCF_000105.pdf
      283 kB
      James Eginton
    2. CHARGE-5826.docx
      116 kB
      James Eginton
    1. screenshot-1.png
      59 kB
    2. screenshot-2.png
      64 kB
    3. screenshot-3.png
      42 kB
    4. screenshot-4.png
      50 kB

      Activity

      James Eginton created issue -
      James Eginton made changes -
      Field Original Value New Value
      Attachment screenshot-1.png [ 408361 ]
      Hide
      James Eginton added a comment -
      Parts enquiry submitted to ABI.
      Show
      James Eginton added a comment - Parts enquiry submitted to ABI.
      Claire Folland made changes -
      Project ABI [ 10014 ] Chargeable Parts [ 10030 ]
      Key ABI-30880 CHARGE-5826
      Workflow Manufacturers ver 2.2 [ 263227 ] Chargeable Parts ver 2.0 [ 263287 ]
      Responsibility Manufacturer Attending [ 10045 ]
      Invoice_Received No [ 10860 ]
      Times Scheduled 1
      Hire_or_Retail Retail [ 10251 ]
      James Eginton made changes -
      Attachment screenshot-2.png [ 408820 ]
      James Eginton made changes -
      Attachment screenshot-3.png [ 408821 ]
      James Eginton made changes -
      Attachment CHARGE-5826.docx [ 408822 ]
      Hide
      James Eginton added a comment -
      Quote sent to the park
      Show
      James Eginton added a comment - Quote sent to the park
      James Eginton made changes -
      Status Open [ 1 ] Price quoted [ 10014 ]
      Hide
      James Eginton added a comment -
      No response received, have closed the case.
      Show
      James Eginton added a comment - No response received, have closed the case.
      James Eginton made changes -
      Status Price quoted [ 10014 ] Submitted [ 10001 ]
      Due Date 06/Apr/23
      James Eginton made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      James Eginton made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      James Eginton made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee James Eginton [ james ] Claire Folland [ claire ]
      James Eginton made changes -
      Status Parts Recieved [ 10003 ] Parts Dispatched [ 10016 ]
      Assignee Claire Folland [ claire ] James Eginton [ james ]
      James Eginton made changes -
      Status Parts Dispatched [ 10016 ] Invoiced [ 10013 ]
      James Eginton made changes -
      Status Invoiced [ 10013 ] Complete [ 6 ]
      Resolution Completed [ 1 ]
      James Eginton made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      Hide
      Duncan Thomson added a comment -
      Customer has phoned to advise he will now like to go ahead with this quote, I have advised him to fill in the quote acceptance form and return to us we will then need to take payment as they need to be posted to customers home address.
      Show
      Duncan Thomson added a comment - Customer has phoned to advise he will now like to go ahead with this quote, I have advised him to fill in the quote acceptance form and return to us we will then need to take payment as they need to be posted to customers home address.
      Duncan Thomson made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Open [ 1 ]
      Duncan Thomson made changes -
      Status Open [ 1 ] Price quoted [ 10014 ]
      Parts_Delivered_to Direct to Customer [ 10851 ]
      Parts_Sent_By Post [ 10854 ]
      James Eginton made changes -
      Attachment CCF_000105.pdf [ 412472 ]
      Hide
      James Eginton added a comment -
      Acceptance received, have emailed the customer to ask for payment upfront, via either BACS or over the phone.
      Show
      James Eginton added a comment - Acceptance received, have emailed the customer to ask for payment upfront, via either BACS or over the phone.
      Hide
      Melanie Woolacott added a comment -
      BARRIE OGDEN-METHERELL PAID £129.53 BY CARD ON 26/03/26. INVOICE NUMBER OINV-000428.
      Show
      Melanie Woolacott added a comment - BARRIE OGDEN-METHERELL PAID £129.53 BY CARD ON 26/03/26. INVOICE NUMBER OINV-000428.
      James Eginton made changes -
      Attachment screenshot-4.png [ 412495 ]
      James Eginton made changes -
      Status Price quoted [ 10014 ] Submitted [ 10001 ]
      James Eginton made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      James Eginton made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Hide
      James Eginton added a comment -
      Parts have been ordered, have asked to be delivered direct to the customer's home address.
      Show
      James Eginton added a comment - Parts have been ordered, have asked to be delivered direct to the customer's home address.
      made changes -
      Status Parts ordered [ 3 ] Parts on Back Order [ 10015 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      6s 1 James Eginton 27/Nov/25 2:01 PM
      Parts Recieved Parts Recieved Parts Dispatched Parts Dispatched
      1s 1 James Eginton 27/Nov/25 2:02 PM
      Parts Dispatched Parts Dispatched Invoiced Invoiced
      3s 1 James Eginton 27/Nov/25 2:02 PM
      Invoiced Invoiced Complete Complete
      2s 1 James Eginton 27/Nov/25 2:02 PM
      Complete Complete Complete Complete
      22d 19h 2m 2 20/Dec/25 9:04 AM
      Complete Complete Open Open
      90d 6h 22m 1 Duncan Thomson 20/Mar/26 3:27 PM
      Open Open Price quoted Price quoted
      14d 19h 39m 2 Duncan Thomson 20/Mar/26 3:27 PM
      Price quoted Price quoted Submitted Submitted
      53d 22h 20m 2 James Eginton 01/Apr/26 10:34 AM
      Submitted Submitted Acknowledged Acknowledged
      6s 2 James Eginton 01/Apr/26 10:34 AM
      Acknowledged Acknowledged Parts ordered Parts ordered
      10s 2 James Eginton 01/Apr/26 10:34 AM
      Parts ordered Parts ordered Parts on Back Order Parts on Back Order
      21d 13h 10m 1 Yesterday 11:45 PM

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          Dates

          • Created:
            Updated: