Chargeable Parts
  1. Chargeable Parts
  2. CHARGE-5832

All 5 internal door handles are protruding, people keep catching themselves on them

        Details

        • Type: Chargeable (6 weeks) Chargeable (6 weeks)
        • Status: Acknowledged
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          90
        • Serial:
          045364h
        • Model:
          provence
        • Year:
          2025
        • Size:
          35x12
        • ID Number:
          SBH016433
        • Status Colour:
          Acknowledged Acknowledged
        • Stock_Number:
          42241
        • Park_Company:
           Gorselands Caravan Park
        • Park_Postcode:
          DT2 9DJ
        • Park_Phone:
          01308897232
        • Park_Email:
          info@gorselands.co.uk
        • Park_Code:
          GORS01
        • Park_Key_Account:
          Yes
        1. Microsoft Word
          CHARGE-5832.docx
          116 kB
          James Eginton
        1. handles.1.jpg
          621 kB
        2. handles.2.jpg
          533 kB
        3. screenshot-1.png
          92 kB
        4. screenshot-2.png
          70 kB
        5. screenshot-3.png
          105 kB
        6. screenshot-4.png
          43 kB

          Activity

          Ascending order - Click to sort in descending order
          James Eginton created issue -
          James Eginton made changes -
          Field Original Value New Value
          Issue Type Carpets and vinyls (8 weeks) [ 13 ] Internal Issues (1 Week) [ 17 ]
          Hide
          Permalink
          James Eginton added a comment -
          Mr Prosser came to Winkleigh and showed me the issue with the handles, grandchildren keep catching their heads on them as the handles are sticking out.

          Seeing if Swift have any different types of handles.
          Show
          James Eginton added a comment - Mr Prosser came to Winkleigh and showed me the issue with the handles, grandchildren keep catching their heads on them as the handles are sticking out. Seeing if Swift have any different types of handles.
          James Eginton made changes -
          Attachment handles.1.jpg [ 408556 ]
          Attachment handles.2.jpg [ 408557 ]
          James Eginton made changes -
          Attachment screenshot-1.png [ 408558 ]
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          Permalink
          James Eginton added a comment -
          Parts enquiry raised to Swift on the case, awaiting update.

          Email craftcarpets@btconnect.com with update - Barrie Prosser.
          Show
          James Eginton added a comment - Parts enquiry raised to Swift on the case, awaiting update. Email craftcarpets@btconnect.com with update - Barrie Prosser.
          James Eginton made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          James Eginton made changes -
          Summary All 5 internal door handles are protruding people keep catching themselves on them All 5 internal door handles are protruding, people keep catching themselves on them
          James Eginton made changes -
          Attachment screenshot-2.png [ 409004 ]
          James Eginton made changes -
          Attachment screenshot-3.png [ 409006 ]
          James Eginton made changes -
          Project Swift [ 10018 ] Chargeable Parts [ 10030 ]
          Key SWIFT-35963 CHARGE-5832
          Issue Type Internal Issues (1 Week) [ 17 ] Chargeable (6 weeks) [ 14 ]
          Workflow Manufacturers ver 2.2 [ 263272 ] Chargeable Parts ver 2.0 [ 263388 ]
          Responsibility SurfBay Attending [ 10042 ]
          Invoice_Received No [ 10860 ]
          Times Scheduled 1
          Hire_or_Retail Retail [ 10251 ]
          Hide
          Permalink
          James Eginton added a comment -
          Swift have no other handles available. Spoke with Duncan, sending quote to supply and fit new handles from Arleigh.
          Show
          James Eginton added a comment - Swift have no other handles available. Spoke with Duncan, sending quote to supply and fit new handles from Arleigh.
          Hide
          Permalink
          James Eginton added a comment -
          Duncan advised 1 hour labour and £20 travel.
          Show
          James Eginton added a comment - Duncan advised 1 hour labour and £20 travel.
          James Eginton made changes -
          Attachment CHARGE-5832.docx [ 409008 ]
          Hide
          Permalink
          James Eginton added a comment -
          Quote sent to customer.
          Show
          James Eginton added a comment - Quote sent to customer.
          James Eginton made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Due Date 29/Aug/25
          James Eginton made changes -
          Attachment screenshot-4.png [ 409599 ]
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          Permalink
          James Eginton added a comment -
          Awaiting update from Barrie, to see if he would prefer a quote for the door knobs instead (unable to get protruding measurements)
          Show
          James Eginton added a comment - Awaiting update from Barrie, to see if he would prefer a quote for the door knobs instead (unable to get protruding measurements)
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		24m 36s 1 James Eginton 09/Oct/25 12:28 PM
          Submitted Submitted Acknowledged Acknowledged
          		11d 2h 34m 1 James Eginton 20/Oct/25 3:03 PM

            People

            • Assignee:
              James Eginton
              Reporter:
              James Eginton
              Participants:
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              Dates

              • Created:
                Updated: