Good Will
  1. Good Will
  2. GW-10268

Leak in en-suite bathroom, The leak from the en-suit has now flooded the bathroom which has ruined the lino and has now crept into the main bedroom ruining the bedroom carpet.

    Details

    • Type: Plumbing Leak (2 Weeks) Plumbing Leak (2 Weeks)
    • Status: Engineer Scheduled
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Riverside Holiday Park/Purn international
    • Park_Code:
      PURN01
    • Park_Postcode:
      BS24 0AN
    • Park_Contact:
      TREF
    • Park_Email:
      caroline@westcountryparks.co.uk
    • Park_Phone:
      01934812342
    • Plot:
      Amber 12
    • Model:
      Heritage
    • Stock_Number:
      39718
    • Serial:
      AT023922/14
    • Size:
      38x12
    • Status Colour:
      Engineer Scheduled Engineer Scheduled

      Description

      The owner has not been to his caravan for some time after reporting the last warranty claim where we had believed that all of these issues were dealt with but clearly not.
      1. CCF_000933.pdf
        449 kB
        Claire Folland
      1. Capture.JPG
        176 kB
      2. Capture.JPG
        97 kB
      3. Capture.JPG
        103 kB
      4. Capture.JPG
        183 kB
      5. Parts Ordered.png
        93 kB
      6. riverside.5.jpg
        32 kB
      7. riverside.6.jpg
        30 kB

        Activity

        18/Apr/24 8:00 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        1 day and 8 hours and 54 minutes and 18 seconds
        17/Apr/24 11:05 AM
        Parts Recieved
        Status Change
        Worksheet Issued
        3 seconds
        17/Apr/24 11:05 AM
        Parts ordered
        Status Change
        Parts Recieved
        2 months and 3 days and 23 hours and 59 minutes and 5 seconds
        13/Feb/24 11:06 AM
        Quotation accepted
        Status Change
        Parts ordered
        2 seconds
        13/Feb/24 11:06 AM
        Quotation supplied
        Status Change
        Quotation accepted
        13/Feb/24 11:06 AM
        Awaiting Quote
        Status Change
        Quotation supplied
        1 month and 4 weeks and 1 day and 15 minutes and 21 seconds
        15/Dec/23 10:51 AM
        Acknowledged
        Status Change
        Awaiting Quote
        2 weeks and 2 days and 19 hours and 51 minutes and 37 seconds
        28/Nov/23 2:59 PM
        Submitted
        Status Change
        Acknowledged
        1 week and 23 hours and 59 minutes and 21 seconds
        20/Nov/23 3:00 PM
        Awaiting Customer Info
        Status Change
        Submitted
        1 week and 3 hours and 19 minutes and 40 seconds
        Transition Owner Before Transition Transition After Transition Response Time
        13/Nov/23 11:40 AM
        Status Change
        Awaiting Customer Info
        13 minutes and 10 seconds

          People

          • Watchers:
            0 Start watching this issue

            Dates

            • Due:
              Created:
              Updated: