Good Will
  1. Good Will
  2. GW-10268

Leak in en-suite bathroom, The leak from the en-suit has now flooded the bathroom which has ruined the lino and has now crept into the main bedroom ruining the bedroom carpet.

        Details

        • Type: Plumbing Leak (2 Weeks) Plumbing Leak (2 Weeks)
        • Status: Engineer Scheduled
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Riverside Holiday Park/Purn international
        • Park_Code:
          PURN01
        • Park_Postcode:
          BS24 0AN
        • Park_Contact:
          TREF
        • Park_Email:
          caroline@westcountryparks.co.uk
        • Park_Phone:
          01934812342
        • Plot:
          Amber 12
        • Model:
          Heritage
        • Stock_Number:
          39718
        • Serial:
          AT023922/14
        • Size:
          38x12
        • Status Colour:
          Engineer Scheduled Engineer Scheduled

          Description

          The owner has not been to his caravan for some time after reporting the last warranty claim where we had believed that all of these issues were dealt with but clearly not.
          1. PDF File
            CCF_000933.pdf
            449 kB
            Claire Folland
          1. riverside.6.jpg
            30 kB
          2. riverside.5.jpg
            32 kB
          3. Parts Ordered.png
            93 kB
          4. Capture.JPG
            183 kB
          5. Capture.JPG
            103 kB
          6. Capture.JPG
            97 kB
          7. Capture.JPG
            176 kB

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Awaiting Customer Info Awaiting Customer Info
            		13m 10s 1 Claire Folland 13/Nov/23 11:40 AM
            Awaiting Customer Info Awaiting Customer Info Submitted Submitted
            		7d 3h 19m 1 Claire Folland 20/Nov/23 3:00 PM
            Submitted Submitted Acknowledged Acknowledged
            		7d 23h 59m 1 Claire Folland 28/Nov/23 2:59 PM
            Acknowledged Acknowledged Awaiting Quote Awaiting Quote
            		16d 19h 51m 1 Claire Folland 15/Dec/23 10:51 AM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		60d 15m 1 Claire Folland 13/Feb/24 11:06 AM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1 Claire Folland 13/Feb/24 11:06 AM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		2s 1 Claire Folland 13/Feb/24 11:06 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		63d 22h 59m 1 James Eginton 17/Apr/24 11:05 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		3s 1 James Eginton 17/Apr/24 11:05 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		1d 8h 54m 1 Duncan Thomson 18/Apr/24 8:00 PM

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                Dates

                • Due:
                  Created:
                  Updated: