Good Will
  1. Good Will
  2. GW-1049

Vinyl flooring in kitchen has been torn by sharp edge on bottom of freezer when it was moved to access socket behind.

        Details

        • Type: Floor (8 Weeks) Floor (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Manager escalations Manager escalations
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Trelawne Manor Holiday Village
        • Park_Code:
          TREL03
        • Park_Postcode:
          PL13 2NA
        • Park_Contact:
          Peter & Debbie Walker
        • Park_Email:
          trelawne-owners@jfhols.co.uk
        • Park_Phone:
          01503 272213
        • Plot:
          132
        • ID Number:
          SBH004394
        • Order No:
          AS9404/5041
        • Model:
          Soliel
        • Stock_Number:
          30307
        • Serial:
          017829h
        • Size:
          35x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Part Number:
          1713724
        1. Microsoft Word
          Swift Soleil 017829h.docx
          13 kB
          Karen Watson
        2. Microsoft Word
          Swift Soleil 017829h.docx
          13 kB
          Karen Watson
        1. 1049 Vinyl flooring.jpg
          19 kB
        2. 8274 Bottom of Freezer.jpg
          31 kB
        3. 8274 Floor.jpg
          31 kB
        4. Appeal sent to Swift.jpg
          177 kB
        5. Copied to email coms with the Perriams to Dan at park.jpg
          225 kB
        6. Email from & reply to Mr and Mrs Perriam.jpg
          228 kB
        7. Email from & reply to Mr and Mrs Perriam.jpg
          388 kB
        8. Email from & reply to park.jpg
          229 kB
        9. Email from & reply to park.jpg
          223 kB
        10. Email from & reply to park.jpg
          198 kB
        11. Email from & reply to park.jpg
          198 kB
        12. Email from and reply to park.jpg
          218 kB
        13. Email from and reply to Swift.jpg
          215 kB
        14. Email from and reply to Swift.jpg
          211 kB
        15. Email from customer to park.jpg
          310 kB
        16. Email from park.jpg
          227 kB
        17. email from park to cancel.png
          339 kB
        18. Email from Swift re referral to Bellfield.jpg
          196 kB
        19. Email to and reply from Darren.jpg
          275 kB
        20. Email to Darren.jpg
          235 kB
        21. Email to Park..jpg
          344 kB
        22. Email to park.jpg
          260 kB
        23. Email to park.jpg
          222 kB
        24. Email to park.png
          334 kB
        25. Fault reported.jpg
          197 kB
        26. Order confirmation.jpg
          204 kB
        27. Part order screenshot.jpg
          238 kB
        28. Parts enquiry submitted..jpg
          354 kB
        29. Reply to parts enquiry.jpg
          236 kB
        30. screenshot-1.png
          78 kB
        31. Swift-8272.jpg
          735 kB
        32. Updated Mandy from the site.png
          85 kB
        33. Work schedule.jpg
          155 kB

          Issue Links

          Same Van

          Customer Problem - Customer Problem PROB-6 Customer complaint to Finance company.

          • Normal - Normal Priority
          • Complete

          Customer Problem - Customer Problem PROB-6 Customer complaint to Finance company.

          • Normal - Normal Priority
          • Complete

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		18h 25m 1 Karen Watson (Inactive) 15/May/15 11:25 AM
            Reopened Reopened Submitted Submitted
            		26m 51s 1 Karen Watson (Inactive) 24/Jun/15 2:10 PM
            Submitted Submitted Acknowledged Acknowledged
            		6d 1h 38m 2 Karen Watson (Inactive) 24/Jun/15 2:10 PM
            Acknowledged Acknowledged Rejected Rejected
            		6s 2 Karen Watson (Inactive) 24/Jun/15 2:10 PM
            Rejected Rejected Resolved Resolved
            		84d 43m 2 Adrienne Barwell (Inactive) 24/Aug/15 2:59 PM
            Resolved Resolved Reopened Reopened
            		1s 1 Adrienne Barwell (Inactive) 24/Aug/15 2:59 PM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		3s 1 Adrienne Barwell (Inactive) 24/Aug/15 2:59 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		3s 1 Adrienne Barwell (Inactive) 24/Aug/15 2:59 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		2s 1 Adrienne Barwell (Inactive) 24/Aug/15 2:59 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		1d 32m 1 Karen Watson (Inactive) 25/Aug/15 3:32 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		162d 21h 27m 1 Adrienne Barwell (Inactive) 04/Feb/16 11:59 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		1m 50s 1 Adrienne Barwell (Inactive) 04/Feb/16 12:01 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		145d 23h 45m 1 charleen sibley 29/Jun/16 12:47 PM
            Resolved Resolved Complete Complete
            		5s 2 charleen sibley 29/Jun/16 12:47 PM
            Complete Complete Reopened Reopened
            		3430d 17h 6m 2 09/Nov/25 4:08 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		51s 2 09/Nov/25 4:09 AM

              People

              • Watchers:
                1 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Parts ordered:
                  Work Scheduled: