Details
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Type:
Fridges/Freezers (2 Weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Mr & Mrs Sleep
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Park_Code:slee01
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Park_Postcode:PL15 8PP
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Park_Phone:01579 371179
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Plot:...
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Order No:AS9416/5041
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Model:Burgundy
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Stock_Number:30415
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Serial:017162h
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Size:32x12
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Status Colour:
Awaiting Quote
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Part Number:9834923
Description
Mrs Sleep - 01566 86963
1. |
Check Parts |  |
Complete | Claire Folland | |
2. |
Update Customer | |
Complete | Claire Folland |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Description | Mrs Sleep - 01566 86963 |
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-8020 | GW-1076 |
| Workflow | Manufacturers ver 2.2 [ 161306 ] | Pre-Owned Ver 2.5 [ 164951 ] |
| Responsibility | Parts Only [ 10044 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Retail [ 10251 ] |
| Attachment | Part number enquiry..jpg [ 95794 ] |
| Attachment | Reply to part enquiry.jpg [ 95831 ] |
| Parts ordered | 01/Jul/15 1:53 PM | |
| Order No | AS9416/5041 | |
| Part Number | 9834923 |
| Attachment | Order confirmation.jpg [ 95832 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | Email to Swift.jpg [ 96542 ] |
| Attachment | Email from and reply to Swift..jpg [ 96753 ] |
| Attachment | Email from Swift..jpg [ 97575 ] |
| Attachment | Order confirmation.jpg [ 97576 ] |
| Attachment | Swift delivery note.jpg [ 99903 ] |
| Attachment | Email to Claire.jpg [ 99904 ] |
| Attachment | Missing from delivery..jpg [ 99940 ] |
| Attachment | Delivery advice.jpg [ 100563 ] |
| Park_Company | Mr & Mrs Slee | Mr & Mrs Sleep |
| Park_Postcode | PL15 8PP | |
| Park_Phone | 01579 371179 | |
| Park_Code | slee01 | |
| Park_Key_Account | No | |
| Park_Address2 | St Clether | |
| Park_City | LAUNCESTON | |
| Park_Address | The Lodge, High Lanes |
| Attachment | POD.jpg [ 100594 ] |
| Attachment | Delivery issue.jpg [ 100595 ] |
| Attachment | Swift Credit note.jpg [ 100746 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Karen Watson [ karenw ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | SKM_C224e15100908280.pdf [ 103102 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |