Good Will
  1. Good Will
  2. GW-1076

Drawer in Freezer broken

        Details

        • Type: Fridges/Freezers (2 Weeks) Fridges/Freezers (2 Weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Mr & Mrs Sleep
        • Park_Code:
          slee01
        • Park_Postcode:
          PL15 8PP
        • Park_Phone:
          01579 371179
        • Plot:
          ...
        • Order No:
           AS9416/5041
        • Model:
          Burgundy
        • Stock_Number:
          30415
        • Serial:
          017162h
        • Size:
          32x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Part Number:
          9834923

          Description

          Mrs Sleep - 01566 86963
          1. PDF File
            SKM_C224e15100908280.pdf
            244 kB
            Adrienne Barwell
          1. Part number enquiry..jpg
            361 kB
          2. Reply to part enquiry.jpg
            248 kB
          3. Order confirmation.jpg
            205 kB
          4. Email to Swift.jpg
            310 kB
          5. Email from and reply to Swift..jpg
            221 kB
          6. Email from Swift..jpg
            212 kB
          7. Order confirmation.jpg
            204 kB
          8. Swift delivery note.jpg
            257 kB
          9. Email to Claire.jpg
            297 kB
          10. Missing from delivery..jpg
            314 kB
          11. Delivery advice.jpg
            335 kB
          12. POD.jpg
            182 kB
          13. Delivery issue.jpg
            355 kB
          14. Swift Credit note.jpg
            350 kB
          Progress
          Resolved Sub-Tasks

          Sub-Tasks

          There are no Sub-Tasks for this issue.

            Activity

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            14 older comments
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            Karen Watson (Inactive) added a comment -
            Finally managed to get into right TNT tracker and it shows part was delivered to a destination called Egloshayle, this is in 57 miles away in Cornwall and nowhere near Winkleigh. Advised Swift and asked them to please send another to us.
            Show
            Karen Watson (Inactive) added a comment - Finally managed to get into right TNT tracker and it shows part was delivered to a destination called Egloshayle, this is in 57 miles away in Cornwall and nowhere near Winkleigh. Advised Swift and asked them to please send another to us.
            Hide
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            Karen Watson (Inactive) added a comment - - edited
            100% credit note received and notification received that new order has been raised for missing part. Fwdd notification to Ellie.
            Show
            Karen Watson (Inactive) added a comment - - edited 100% credit note received and notification received that new order has been raised for missing part. Fwdd notification to Ellie.
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            Ellie W (Inactive) added a comment -
            Received invoice from Swift - this has been credited as it was the wrong part - I will complete claim on sage and adjust stock
            Show
            Ellie W (Inactive) added a comment - Received invoice from Swift - this has been credited as it was the wrong part - I will complete claim on sage and adjust stock
            Hide
            Permalink
            Claire Folland added a comment -
            replacement drawer arrived on swift delivery, issued delivery ticket
            Show
            Claire Folland added a comment - replacement drawer arrived on swift delivery, issued delivery ticket
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            delivered by Keith
            Show
            Adrienne Barwell (Inactive) added a comment - delivered by Keith

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                Dates

                • Due:
                  Created:
                  Updated:
                  Parts ordered: