Details
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Type:
Boiler (2 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Park_Company:P J Wickett & Son
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Park_Code:WICK02
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Park_Postcode:EX23 9PA
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Park_Phone:07885 442019
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ID Number:W33899
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Order No:AS9113/5035 Morco Ref: W33909
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Make:BK
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Model:Purbeck
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Stock_Number:29181
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Size:36x12
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Status Colour:
Complete
Description
P J Wickett & Son
Axford Farm
Bude
EX23 9PA
07813 136065
Mrs Wickett: 07885 442019
Boiler, horizontal flue and fitting kit = £501.36 + VAT and Del
Axford Farm
Bude
EX23 9PA
07813 136065
Mrs Wickett: 07885 442019
Boiler, horizontal flue and fitting kit = £501.36 + VAT and Del
Activity
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Maureen Hooper (Inactive)
added a comment -
Permalink
Mrs Wickett phoned this issue in. Worksheet issued
Show
Maureen Hooper (Inactive)
added a comment - Mrs Wickett phoned this issue in. Worksheet issued
I have given this worksheet to Keith and asked him to call in if he has time after the pdi's at Wooda
Show
Adrienne Barwell (Inactive)
added a comment - I have given this worksheet to Keith and asked him to call in if he has time after the pdi's at Wooda
Received a call from Mrs Wickett asking if we had a date when an engineer would be attending. I have told her that she should get a visit tomorrow
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Maureen Hooper (Inactive)
added a comment - Received a call from Mrs Wickett asking if we had a date when an engineer would be attending. I have told her that she should get a visit tomorrow
keith has been out to the unit, he has advised that he has got the boiler going again, but this is his second visit and they have paid a plumber to come out over xmas, he thinks that the boiler might need replacing.
Paperwork passed to Mo.
Keith advised he keeps being sent to the wrong address the van is at Axford Farm, Bude, EX23 9PA
phone 07813136065
Paperwork passed to Mo.
Keith advised he keeps being sent to the wrong address the van is at Axford Farm, Bude, EX23 9PA
phone 07813136065
Show
Adrienne Barwell (Inactive)
added a comment - keith has been out to the unit, he has advised that he has got the boiler going again, but this is his second visit and they have paid a plumber to come out over xmas, he thinks that the boiler might need replacing.
Paperwork passed to Mo.
Keith advised he keeps being sent to the wrong address the van is at Axford Farm, Bude, EX23 9PA
phone 07813136065
| Field | Original Value | New Value |
|---|---|---|
| Description |
P J Wickett & Son
Uppacott Farm Kilkhampton Bude EX23 9RN 07814 414547 |
P J Wickett & Son
Axford Farm Bude 07814 414547 |
| Park_Key_Account | false | |
| Park_Code | .. |
| Description |
P J Wickett & Son
Axford Farm Bude 07814 414547 |
P J Wickett & Son
Axford Farm Bude EX23 9PA 07814 414547 Mrs Wickett: 07885 442019 |
Email to Samantha at Morco asking for part numbers and prices for the items required to replace the boiler in this van
Show
Maureen Hooper (Inactive)
added a comment - Email to Samantha at Morco asking for part numbers and prices for the items required to replace the boiler in this van
| Attachment | 22.1.15.jpg [ 82260 ] |
| Attachment | CCF22012015_00001.jpg [ 82261 ] |
| Description |
P J Wickett & Son
Axford Farm Bude EX23 9PA 07814 414547 Mrs Wickett: 07885 442019 |
P J Wickett & Son
Axford Farm Bude EX23 9PA 07813 136065 Mrs Wickett: 07885 442019 |
Response from Emily at Morco with prices for the boiler and fitting kit along with the horizontal flue
Show
Maureen Hooper (Inactive)
added a comment - Response from Emily at Morco with prices for the boiler and fitting kit along with the horizontal flue
| Attachment | 22.1.15.jpg [ 82282 ] |
| Description |
P J Wickett & Son
Axford Farm Bude EX23 9PA 07813 136065 Mrs Wickett: 07885 442019 |
P J Wickett & Son
Axford Farm Bude EX23 9PA 07813 136065 Mrs Wickett: 07885 442019 Boiler, horizontal flue and fitting kit = £501.36 + VAT and Del |
Emailed the order over to Emily at Morco
Show
Maureen Hooper (Inactive)
added a comment - Emailed the order over to Emily at Morco
| Attachment | 22.1.15.jpg [ 82284 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
Morco Order
Show
Maureen Hooper (Inactive)
added a comment - Morco Order
| Attachment | 22.1.15.jpg [ 82285 ] |
| Order No | AS9113/5035 |
| Attachment | screenshot-1.jpg [ 82339 ] |
| Attachment | screenshot-2.jpg [ 82340 ] |
| ID Number | W33899 |
| Attachment | screenshot-3.jpg [ 82341 ] |
| Attachment | screenshot-4.jpg [ 82343 ] |
Ack received from MORCO
Show
Adrienne Barwell (Inactive)
added a comment - Ack received from MORCO
Online order for the boiler, horizontal flue and fixing kit
Show
Maureen Hooper (Inactive)
added a comment - Online order for the boiler, horizontal flue and fixing kit
| Attachment | 24.1.15.jpg [ 82379 ] |
| Order No | AS9113/5035 | AS9113/5035 Morco Ref: W33909 |
Cancellation of order
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Maureen Hooper (Inactive)
added a comment - Cancellation of order
| Attachment | 24.1.15.jpg [ 82380 ] |
Confirmation of receipt of the cancellation
Show
Maureen Hooper (Inactive)
added a comment - Confirmation of receipt of the cancellation
| Attachment | 24.1.15.jpg [ 82381 ] |
| Park_Company | Private Land - DO NOT USE, (664) | P J Wickett & Son (699) |
| Park_Postcode | EX23 9PA | |
| Park_Phone | 07885 442019 | |
| Park_Code | .. | WICK02 |
| Park_Address2 | Axford Farm | |
| Park_City | Bude |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
boiler has arrived and been taken up to the workshop because it was on a pallet, Maureen has been informed. I have asked her to arrange for our engineers to collect it and bring it down to our store.
Maureen has advised that she has issued a worksheet
Maureen has advised that she has issued a worksheet
Show
Adrienne Barwell (Inactive)
added a comment - boiler has arrived and been taken up to the workshop because it was on a pallet, Maureen has been informed. I have asked her to arrange for our engineers to collect it and bring it down to our store.
Maureen has advised that she has issued a worksheet
We have now received the invoice made out to Surf Bay Leisure, I have put this through to accounts for payment (for repair over Christmas period)
Show
Adrienne Barwell (Inactive)
added a comment - We have now received the invoice made out to Surf Bay Leisure, I have put this through to accounts for payment (for repair over Christmas period)
| Attachment | CCF29012015_00000.jpg [ 82738 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 06/Feb/15 |
Engineer due to complete this work today
Show
Maureen Hooper (Inactive)
added a comment - Engineer due to complete this work today
| Assignee | Maureen Hooper [ maureenh ] | Lorraine Pryor [ lorraine ] |
comp by Steve
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | preow-629.pdf [ 83637 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Email |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
15d 2h 8m | 1 | Maureen Hooper (Inactive) | 22/Jan/15 2:17 PM | |||||
|
2s | 1 | Maureen Hooper (Inactive) | 22/Jan/15 2:17 PM | |||||
|
4s | 1 | Maureen Hooper (Inactive) | 22/Jan/15 2:17 PM | |||||
|
4d 15m | 1 | Maureen Hooper (Inactive) | 26/Jan/15 2:32 PM | |||||
|
6s | 1 | Maureen Hooper (Inactive) | 26/Jan/15 2:32 PM | |||||
|
4d 2h 14m | 1 | Adrienne Barwell (Inactive) | 30/Jan/15 4:46 PM | |||||
|
10d 18h 40m | 1 | Adrienne Barwell (Inactive) | 10/Feb/15 11:27 AM | |||||
|
1d 22h 2m | 1 | temp | 12/Feb/15 9:30 AM |
