Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Warren Farm Holiday Centre Ltd
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Park_Code:WARR01
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Park_Postcode:TA8 2RP
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Park_Contact:jonathan harris
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Park_Email:vicki@warren-farm.co.uk / info@warrenfarm.co.uk
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Park_Phone:01278 751227
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Plot:Sunnyside P.6
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Model:Moselle
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Stock_Number:31364
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Serial:010607h
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Size:38x12
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Status Colour:
Awaiting Quote
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Wallboards/Ceiling Boards (8 Weeks) [ 6 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| Reporter | Karen Watson [ karenw ] | Adrienne Barwell [ adrienne ] |
| Due Date | 21/Sep/15 | |
| Plot | Brean 19 | |
| Park_Company | Not defined | Welcome Family Holiday Park |
| Part Number | 9824886 |
| Park_Contact | shane coles | |
| Park_Postcode | EX7 0PH | |
| Park_Phone | 1626862070 | |
| Park_Code | WELC01 | |
| Park_Key_Account | No | |
| Park_City | Dawlish Warren |
| Park_Company | Welcome Family Holiday Park | Warren Farm Holiday Centre Ltd |
| Park_Contact | shane coles | jonathan harris |
| Park_Postcode | EX7 0PH | TA8 2RP |
| Park_Email | enquiries@warren-farm.co.uk | |
| Park_Phone | 1626862070 | 01278 751227 |
| Park_Code | WELC01 | WARR01 |
| Park_Address2 | Warren Road, Brean Sands | |
| Park_City | Dawlish Warren | Near Burnham on Sea |
| Park_Address | Warren Farm Holiday Centre Ltd |
| Ordered By? | Karen for Gavin / Emma at Brean | Frankie |
Hide
Adrienne Barwell (Inactive)
added a comment -
Permalink
Frankie has advised that Barish has been out to the unit a couple of times trying to adjust the exterior door which is gapping. The customer is still not happy. Frankie would like Steve to see what he can sort out
Show
Adrienne Barwell (Inactive)
added a comment - Frankie has advised that Barish has been out to the unit a couple of times trying to adjust the exterior door which is gapping. The customer is still not happy. Frankie would like Steve to see what he can sort out
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Order No | Brean 19 |
| Plot | Brean 19 | Sunnyside P.6 |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 27/Aug/15 | |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Attachment | CCF28082015_00003.jpg [ 100205 ] |
Steve says that someone has really bodged this door. The van is level. The frame is split at the bottom of the door on the closing side. He has removed the door and frame and refitted it however, from the inside the door no longer looks level with the van.
He advised that the hinges have been adjusted by someone heavy handed and they have ground out the allen key slot. He also advised that someone has shaved off the bottom part of the door, so it is not easy to adjust without leaving a gap. Steve has confirmed that the van is level and the door is not gapping but he is not sure that the customer will accept this if he is fussy
He advised that the hinges have been adjusted by someone heavy handed and they have ground out the allen key slot. He also advised that someone has shaved off the bottom part of the door, so it is not easy to adjust without leaving a gap. Steve has confirmed that the van is level and the door is not gapping but he is not sure that the customer will accept this if he is fussy
Show
Adrienne Barwell (Inactive)
added a comment - - edited Steve says that someone has really bodged this door. The van is level. The frame is split at the bottom of the door on the closing side. He has removed the door and frame and refitted it however, from the inside the door no longer looks level with the van.
He advised that the hinges have been adjusted by someone heavy handed and they have ground out the allen key slot. He also advised that someone has shaved off the bottom part of the door, so it is not easy to adjust without leaving a gap. Steve has confirmed that the van is level and the door is not gapping but he is not sure that the customer will accept this if he is fussy
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
13m 5s | 1 | Adrienne Barwell (Inactive) | 25/Aug/15 12:23 PM | |||||
|
1d 1h 55m | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:19 PM | |||||
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12m 27s | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:31 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:31 PM | |||||
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1s | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:31 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:31 PM | |||||
|
10s | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:31 PM | |||||
|
47s | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:32 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:32 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 26/Aug/15 2:32 PM | |||||
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2d 1h 38m | 1 | Adrienne Barwell (Inactive) | 28/Aug/15 4:11 PM | |||||
|
683d 18h 59m | 1 | Rose Crisp (Inactive) | 12/Jul/17 11:11 AM | |||||
|
3082d | 2 | 19/Dec/25 10:11 AM | ||||||
|
1s | 1 | 19/Dec/25 10:11 AM | ||||||
|
11s | 1 | 19/Dec/25 10:12 AM |
