Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-730

Gas Valve has broken

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Dave Weaving Private Land
        • Park_Code:
          Weav02
        • Park_Postcode:
          BS31 2AJ
        • Park_Phone:
          07799 046195
        • Stock_Number:
          32880
        • Status Colour:
          Awaiting Quote Awaiting Quote
        1. Email to Dave.png
          390 kB
        2. Email to Morco.png
          474 kB
        3. Email to Sam.png
          437 kB

          Activity

          Ascending order - Click to sort in descending order
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          This issue was reported by Dave over the phone. It is a second hand van and he has reported the issue in January that the Gas Valve has broken. I had emailed him asking him to tell me the serial number of the boiler and to tell me the fault number so that it could be referred over to Morco.

          Steve is his own engineer who he asked to get out.

          He phoned up today chasing the claim. I haven't had an email response from him and couldn't find any notes in my books on the information I asked for.

          We have checked the call history and he did provide the info.

          I have emailed Sam the information asking them to attend the issue.
          Show
          Isabel Smith (Inactive) added a comment - This issue was reported by Dave over the phone. It is a second hand van and he has reported the issue in January that the Gas Valve has broken. I had emailed him asking him to tell me the serial number of the boiler and to tell me the fault number so that it could be referred over to Morco. Steve is his own engineer who he asked to get out. He phoned up today chasing the claim. I haven't had an email response from him and couldn't find any notes in my books on the information I asked for. We have checked the call history and he did provide the info. I have emailed Sam the information asking them to attend the issue.
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          I have phoned him back to say what has happened that he his happy with it and understands this.
          Show
          Isabel Smith (Inactive) added a comment - I have phoned him back to say what has happened that he his happy with it and understands this.

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated: