Problems
  1. Problems
  2. PROB-10

Mr Thatcher would like compensation for not being able to use his holiday home due to water ingress

          Details

          • Type: Customer Problem Customer Problem
          • Status: Complete
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Hold Reason:
            Waiting for Customer
          • Manufacturer:
            Swift
          • Model:
            Loire
          • Serial:
            020011h
          • Stock_Number:
            32677
          • Plot:
            Mr Thatcher
          • Park_Company:
             Lower Aish Caravan Park
          • Park_Code:
            LOWE02
          • Park_Address:
            Lower Aish Caravan Park
          • Park_Address2:
            Poundsgate
          • Park_City:
            Ashburton
          • Park_Postcode:
            TQ13 7NY
          • Park_Contact:
            mark wilkinson
          • Park_Phone:
            1364631229
          1. Microsoft Word
            Timeline for Mr Thatcher.docx
            13 kB
            Adrienne Barwell
          1. E-mail to Lisa re compensation.png
            116 kB
          2. Response from Lisa Hall.png
            104 kB
          3. screenshot-1.png
            81 kB
          4. screenshot-2.png
            81 kB
          5. screenshot-3.png
            87 kB
          6. screenshot-4.png
            117 kB
          7. screenshot-5.png
            88 kB

            Issue Links

            Same Van

            Wallboards/Ceiling Boards (8 Weeks) - Structure Wallboards & Ceiling Boards SWIFT-12300 PDI Reports wet marks on the bottom of the wall in the twin bedroom which adjoins the master bedroom

            • Normal - Normal Priority
            • Complete

              Activity

              Ascending order - Click to sort in descending order
              Adrienne Barwell (Inactive) created issue -
              Adrienne Barwell (Inactive) made changes -
              Field Original Value New Value
              Link This issue Same Van SWIFT-12300 [ SWIFT-12300 ]
              Adrienne Barwell (Inactive) made changes -
              Park_Contact mark wilkinson
              Park_Postcode TQ13 7NY
              Park_Phone 1364631229
              Park_Code LOWE02
              Park_City Ashburton
              Park_Address Poundsgate
              Adrienne Barwell (Inactive) made changes -
              Assignee Adrienne Barwell [ adrienne ]
              Adrienne Barwell (Inactive) made changes -
              Attachment screenshot-1.png [ 123517 ]
              Adrienne Barwell (Inactive) made changes -
              Status Open [ 1 ] In Progress [ 10050 ]
              Adrienne Barwell (Inactive) made changes -
              Status In Progress [ 10050 ] Hold [ 10249 ]
              Hold Reason Waiting for Customer [ 11750 ] Waiting for Manufacturer [ 11751 ]
              Adrienne Barwell (Inactive) made changes -
              Attachment screenshot-2.png [ 123518 ]
              Adrienne Barwell (Inactive) made changes -
              Attachment screenshot-3.png [ 123519 ]
              Adrienne Barwell (Inactive) made changes -
              Attachment E-mail to Lisa re compensation.png [ 123520 ]
              Adrienne Barwell (Inactive) made changes -
              Attachment Response from Lisa Hall.png [ 123521 ]
              Adrienne Barwell (Inactive) made changes -
              Park_Key_Account No
              Adrienne Barwell (Inactive) made changes -
              Attachment screenshot-4.png [ 124465 ]
              Adrienne Barwell (Inactive) made changes -
              Status Hold [ 10249 ] In Progress [ 10050 ]
              Adrienne Barwell (Inactive) made changes -
              Hold Reason Waiting for Manufacturer [ 11751 ] Waiting for Customer [ 11750 ]
              Adrienne Barwell (Inactive) made changes -
              Attachment screenshot-5.png [ 126349 ]
              Adrienne Barwell (Inactive) made changes -
              Comment [ All work has now been completed on this unit, I await instruction from Mr Thatcher as to whether he still wants to pursue compensation and an indication of how much he is thinking off, so that Swift can be approached ]
              Adrienne Barwell (Inactive) made changes -
              Attachment Timeline for Mr Thatcher.docx [ 127148 ]
              Adrienne Barwell (Inactive) made changes -
              Status In Progress [ 10050 ] Resolved [ 5 ]
              Resolution Completed [ 1 ]
              Adrienne Barwell (Inactive) made changes -
              Status Resolved [ 5 ] Complete [ 6 ]

                People

                • Assignee:
                  Adrienne Barwell (Inactive)
                  Reporter:
                  Adrienne Barwell (Inactive)
                  Participants:
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: