Problems
  1. Problems
  2. PROB-3

Letter of complaint

          Details

          • Type: Customer Problem Customer Problem
          • Status: Complete
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Hold Reason:
            Waiting for Manufacturer
          • Manufacturer:
            Swift
          • Model:
            Moselle Lodge
          • Serial:
            019068H
          • Stock_Number:
            30961
          • Park_Company:
             Gunvenna Caravan Park
          • Park_Code:
            GUNV01
          • Park_Address:
            Gunvenna Holiday Park
          • Park_Address2:
            St Minver, Polzeath
          • Park_City:
            Wadebridge
          • Park_Postcode:
            PL27 6QN
          • Park_Phone:
            01208 862405 James: 07725517383
          • Park_Email:
            james.gunvenna@gmail.com / emma.gunvenna@gmail.com

            Issue Links

            Same Van

            Missing items (4 weeks) - Missing items SWIFT-8478 Docking stataion missing

            • Normal - Normal Priority
            • Complete

            Upholstery (8 weeks) - Upholstery SWIFT-8477 This unit should have had EMBOSSED impala fabric on the dining chairs and pouffes within the coffee table but has been supplied with standard fabric

            • Manager escalations - Issues escalated to Adrienne
            • Complete

              Activity

              Ascending order - Click to sort in descending order
              Adrienne Barwell (Inactive) created issue -
              Adrienne Barwell (Inactive) made changes -
              Field Original Value New Value
              Link This issue Same Van SWIFT-8478 [ SWIFT-8478 ]
              Adrienne Barwell (Inactive) made changes -
              Link This issue Same Van SWIFT-8477 [ SWIFT-8477 ]
              Adrienne Barwell (Inactive) made changes -
              Park_Postcode PL27 6QN
              Park_Phone 01208 862405
              Park_Code GUNV01
              Park_Address2 Polzeath
              Park_City Wadebridge
              Park_Address St Minver
              Adrienne Barwell (Inactive) made changes -
              Assignee Adrienne Barwell [ adrienne ]
              Adrienne Barwell (Inactive) made changes -
              Attachment Letter of complaint to Swift re Smith.docx [ 92891 ]
              Adrienne Barwell (Inactive) made changes -
              Status Open [ 1 ] In Progress [ 10050 ]
              Adrienne Barwell (Inactive) made changes -
              Status In Progress [ 10050 ] Resolved [ 5 ]
              Resolution Completed [ 1 ]
              Adrienne Barwell (Inactive) made changes -
              Status Resolved [ 5 ] Complete [ 6 ]
              made changes -
              Park_Contact
              made changes -
              Park_Key_Account no
              made changes -
              Park_Email
              made changes -
              Park_Contact
              made changes -
              Park_Key_Account No

                People

                • Assignee:
                  Adrienne Barwell (Inactive)
                  Reporter:
                  Adrienne Barwell (Inactive)
                  Participants:
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: