Details
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Type:
Customer Problem
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Park_Company:Treyarnon Bay Caravan Park Ltd
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Park_Code:TREY01
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Park_Address:JB Old Ltd, t/a Treyarnon Bay Caravan Park
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Park_Address2:St Merryn
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Park_City:Padstow
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Park_Postcode:PL28 8JP
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Park_Phone:01841 520681 // 01841 520653
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Park_Email:admin@treyarnonbayholidays.co.uk
Issue Links
- Same Van
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QUOT-1406
Water ingress round both external doors
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- Assessment Sheet Issued
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Activity
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- Comments
- History
- Activity
- Transitions
- Stateoscope
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Adrienne Barwell (Inactive)
added a comment -
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Mrs Hobbs is not happy with the cost that she was charged for the repair (Materials)
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Adrienne Barwell (Inactive)
added a comment - Mrs Hobbs is not happy with the cost that she was charged for the repair (Materials)
I have looked at the quote which was supplied by Maureen and I am at at a loss as to why she has advised that the cost for resealing the roof would come to so much for materials. I will write to Mrs Hopps and ask her to give me a call with her card details and I will part credit her
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Adrienne Barwell (Inactive)
added a comment - I have looked at the quote which was supplied by Maureen and I am at at a loss as to why she has advised that the cost for resealing the roof would come to so much for materials. I will write to Mrs Hopps and ask her to give me a call with her card details and I will part credit her
I have e-mailed Mrs Hobbs to advise that there was indeed an error and have asked her to contact me so that I can arrange a refund.
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed Mrs Hobbs to advise that there was indeed an error and have asked her to contact me so that I can arrange a refund.
The cost of materials is £31.18 + VAT
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Adrienne Barwell (Inactive)
added a comment - The cost of materials is £31.18 + VAT
The customer has confirmed she paid by cheque I will arrange for a refund. Details passed to accounts.
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Adrienne Barwell (Inactive)
added a comment - The customer has confirmed she paid by cheque I will arrange for a refund. Details passed to accounts.
I have e-mailed Mrs Hobbs to confirm that the cheque will be put in the post tonight
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed Mrs Hobbs to confirm that the cheque will be put in the post tonight