Problems
  1. Problems
  2. PROB-6

Customer complaint to Finance company.

          Details

          • Type: Customer Problem Customer Problem
          • Status: Complete
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Manufacturer:
            Swift
          • Model:
            Loire
          • Serial:
            017829h
          • Stock_Number:
            30307
          • Park_Company:
             Trelawne Manor Holiday Village
          • Park_Code:
            TREL03
          • Park_Address:
            Trelawne Manor Holiday Village
          • Park_Address2:
            Trelawne
          • Park_City:
            Looe
          • Park_Postcode:
            PL13 2NA
          • Park_Contact:
            Peter & Debbie Walker
          • Park_Phone:
            01503 272213
          • Park_Email:
            trelawne-owners@jfhols.co.uk
          1. PDF File
            DEKRA Mr David Perriam 017829h.pdf
            772 kB
            Karen Watson
          2. PDF File
            History of Issues - 017829h.pdf
            4.43 MB
            Karen Watson
          3. Microsoft Excel
            Trelawne 017829h.xlsx
            16 kB
            Adrienne Barwell
          1. Email from & reply to park.jpg
            228 kB
          2. Email from & reply to park.jpg
            223 kB
          3. Email from park.jpg
            238 kB
          4. Email from park.jpg
            175 kB
          5. Email from park.jpg
            315 kB
          6. Email from Swift.jpg
            196 kB
          7. Email to park.jpg
            197 kB
          8. Email to park.jpg
            237 kB
          9. Email to park.jpg
            279 kB
          10. screenshot-1.jpg
            209 kB
          11. screenshot-2.jpg
            228 kB

            Issue Links

            Same Van

            Floor (8 Weeks) - Floors GW-1049 Vinyl flooring in kitchen has been torn by sharp edge on bottom of freezer when it was moved to access socket behind.

            • Manager escalations - Issues escalated to Adrienne
            • Awaiting Quote

            Floor (8 Weeks) - Floors GW-1049 Vinyl flooring in kitchen has been torn by sharp edge on bottom of freezer when it was moved to access socket behind.

            • Manager escalations - Issues escalated to Adrienne
            • Awaiting Quote

              Activity

              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		1d 3h 11m 1 Adrienne Barwell (Inactive) 16/Sep/15 3:51 PM
              In Progress In Progress Complete Complete
              		168d 18h 45m 1 Adrienne Barwell (Inactive) 03/Mar/16 9:37 AM
              Complete Complete Reopened Reopened
              		78d 5h 21m 1 Adrienne Barwell (Inactive) 20/May/16 3:58 PM
              Reopened Reopened Resolved Resolved
              		4s 1 Adrienne Barwell (Inactive) 20/May/16 3:59 PM
              Resolved Resolved Reopened Reopened
              		7s 1 Adrienne Barwell (Inactive) 20/May/16 3:59 PM
              Reopened Reopened Complete Complete
              		3s 1 Adrienne Barwell (Inactive) 20/May/16 3:59 PM

                People

                • Watchers:
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                  Dates

                  • Created:
                    Updated:
                    Resolved: