Details
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Type:
Roof (8 Weeks)
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Status: Complete
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Priority:
Over 6 Weeks
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Resolution: Completed
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Labels:None
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ID Number:sbh002851 and sbh002890
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Order No:AS8469/5041
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Plot:C10 Mr and Mrs Kazantzis
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Model:Swift Bordeaux
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Serial:6048h
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Part Number:1710582
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Part Number 2:1710448
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Status Colour:
Complete
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Supplier:Swift
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Ordered By?:Adrienne
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Serial | 6048h |
Insurance Loss adjuster has advised Mrs Kazantzis that the quote will be processed quicker if it is sent to them as well. I have advised that I will send it to Towergate Baker and the Loss adjuster and send a copy to the customer as well.
Loss adjuster details:
admin@jacksonsclaims.com
Ref: 33968\PMM
01892 686141
Jackson Chartered Loss Adjusters
Central Administrators Office
3-6 Clayfield Mews
Newcomen Road
Tunbridge Wells
Kent
TN4 9PA
Loss adjuster details:
admin@jacksonsclaims.com
Ref: 33968\PMM
01892 686141
Jackson Chartered Loss Adjusters
Central Administrators Office
3-6 Clayfield Mews
Newcomen Road
Tunbridge Wells
Kent
TN4 9PA
Show
Adrienne Barwell (Inactive)
added a comment - Insurance Loss adjuster has advised Mrs Kazantzis that the quote will be processed quicker if it is sent to them as well. I have advised that I will send it to Towergate Baker and the Loss adjuster and send a copy to the customer as well.
Loss adjuster details:
admin@jacksonsclaims.com
Ref: 33968\PMM
01892 686141
Jackson Chartered Loss Adjusters
Central Administrators Office
3-6 Clayfield Mews
Newcomen Road
Tunbridge Wells
Kent
TN4 9PA
Steve advises roof sheet is badly dented and letting water in underneath in the wind. Also fascia board is damaged (left hand looking from the back.
No damage inside yet, although the floor is damp in the main bedroom corner
No damage inside yet, although the floor is damp in the main bedroom corner
Show
Adrienne Barwell (Inactive)
added a comment - Steve advises roof sheet is badly dented and letting water in underneath in the wind. Also fascia board is damaged (left hand looking from the back.
No damage inside yet, although the floor is damp in the main bedroom corner
| Attachment | QUOT-1087.docx [ 53363 ] |
| Attachment | screenshot-1.jpg [ 53364 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | screenshot-2.jpg [ 53365 ] |
quote posted and e-mailed to Jackson Chartered Loss Adjusters
Show
Adrienne Barwell (Inactive)
added a comment - quote posted and e-mailed to Jackson Chartered Loss Adjusters
Copy sent to Towergate Bakers
Show
Adrienne Barwell (Inactive)
added a comment - Copy sent to Towergate Bakers
| Attachment | 26337_34.pdf [ 53485 ] |
Acceptance received from Insurance Company
Show
Adrienne Barwell (Inactive)
added a comment - Acceptance received from Insurance Company
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
I have a left hand barge board in stock but do not have a pantile sheet. Will order this today
Show
Adrienne Barwell (Inactive)
added a comment - I have a left hand barge board in stock but do not have a pantile sheet. Will order this today
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Supplier | Swift [ 10353 ] | |
| Ordered By? | Adrienne | |
| Order No | AS8469/5041 | |
| Parts Expected | 27/Feb/14 | |
| Part Number | 1710582 | |
| ID Number | sbh002851 |
Order placed with Swift for the pantile roof sheet
Show
Adrienne Barwell (Inactive)
added a comment - Order placed with Swift for the pantile roof sheet
| Attachment | quot-1087.bmp [ 53486 ] |
| Attachment | order ack.bmp [ 53489 ] |
The part is due 04-02-14 and the customer would like this done as soon as poss so they can come down for half term. Can she please have an e-mail to let her know when we are attending.
Show
Linda Trunkfield (Inactive)
added a comment - - edited The part is due 04-02-14 and the customer would like this done as soon as poss so they can come down for half term. Can she please have an e-mail to let her know when we are attending.
D/N 66157
P/N 1710582
P/N 1710582
Show
Linda Trunkfield (Inactive)
added a comment - D/N 66157
P/N 1710582
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
Mrs Kazantzis called for an update, Ade has advised me that the parts are all in now.
Its been pencilled in for this Thursday 13 Feb pending weather, she is fine with this.
She has asked if we can drop her an e-mail when its done and what the state of it is?
I will ask Ade to e-mail her once we have done the work
Its been pencilled in for this Thursday 13 Feb pending weather, she is fine with this.
She has asked if we can drop her an e-mail when its done and what the state of it is?
I will ask Ade to e-mail her once we have done the work
Show
Lorraine Pryor (Inactive)
added a comment - Mrs Kazantzis called for an update, Ade has advised me that the parts are all in now.
Its been pencilled in for this Thursday 13 Feb pending weather, she is fine with this.
She has asked if we can drop her an e-mail when its done and what the state of it is?
I will ask Ade to e-mail her once we have done the work
Mrs Kazantzis called to say that the site has called her to say that 3 meters of guttering has blow off, but they have managed to save it.
3 brackets have broken and a joint part. She would like to know if our engineer can repair this and then add this onto the bill.
I said it will depend if our engineers have the brackets/ joint part on the vans, we might have to order this parts in.
She is going to add this issue on to the insurance claim, so we will need to either add this on the bill or send her another quote.
I will drop Adrienne an e-mail
3 brackets have broken and a joint part. She would like to know if our engineer can repair this and then add this onto the bill.
I said it will depend if our engineers have the brackets/ joint part on the vans, we might have to order this parts in.
She is going to add this issue on to the insurance claim, so we will need to either add this on the bill or send her another quote.
I will drop Adrienne an e-mail
Show
Lorraine Pryor (Inactive)
added a comment - Mrs Kazantzis called to say that the site has called her to say that 3 meters of guttering has blow off, but they have managed to save it.
3 brackets have broken and a joint part. She would like to know if our engineer can repair this and then add this onto the bill.
I said it will depend if our engineers have the brackets/ joint part on the vans, we might have to order this parts in.
She is going to add this issue on to the insurance claim, so we will need to either add this on the bill or send her another quote.
I will drop Adrienne an e-mail
| Attachment | screenshot-3.jpg [ 55139 ] |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 05/Mar/14 |
| Attachment | CCF07032014_00008.jpg [ 56652 ] |
roof sheet complete but the barge board is the wrong size. New one on order
Show
Adrienne Barwell (Inactive)
added a comment - roof sheet complete but the barge board is the wrong size. New one on order
| Attachment | 10.3.14 order for barge board.jpg [ 56653 ] |
| Part Number 2 | 1710448 | |
| ID Number | sbh002851 | sbh002851 and sbh002890 |
| Attachment | 10.3.14 order ack.jpg [ 56654 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | 10.3.14 update customer.jpg [ 56655 ] |
| Attachment | CCF07032014_00007.jpg [ 56656 ] | |
| Attachment | CCF07032014_00008.jpg [ 56657 ] |
Barge board received
D/N 68667
P/N 1710448
D/N 68667
P/N 1710448
Show
Linda Trunkfield (Inactive)
added a comment - Barge board received
D/N 68667
P/N 1710448
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 05/Mar/14 | 03/Apr/14 |
| Work Scheduled | 03/Apr/14 | 29/Apr/14 |
Barge board has been replaced.
Show
Maureen Hooper (Inactive)
added a comment - Barge board has been replaced.
| Attachment | CCF02052014_00019.jpg [ 60583 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Attachment | screenshot-4.jpg [ 60944 ] |
| Workflow | Quotes ver 2 [ 101393 ] | Quotes ver 2.1 [ 154073 ] |
| Workflow | Quotes ver 2.1 [ 154073 ] | Quotes ver 2.5 [ 157071 ] |
| Workflow | Quotes ver 2.5 [ 157071 ] | Quotes ver 3 [ 172379 ] |
| Workflow | Quotes ver 3 [ 172379 ] | Quotes ver 3.1 [ 174137 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2s | 1 | Adrienne Barwell (Inactive) | 10/Mar/14 11:05 AM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 10/Mar/14 11:05 AM | |||||
|
4d 3h 43m | 2 | Adrienne Barwell (Inactive) | 10/Mar/14 11:05 AM | |||||
|
1d 22h 17m | 2 | Adrienne Barwell (Inactive) | 10/Mar/14 11:05 AM | |||||
|
6m 9s | 2 | Adrienne Barwell (Inactive) | 10/Mar/14 11:05 AM | |||||
|
37d 6h 1m | 2 | Linda Trunkfield (Inactive) | 27/Mar/14 1:56 PM | |||||
|
28d 19h 42m | 2 | Adrienne Barwell (Inactive) | 28/Mar/14 1:27 PM | |||||
|
40d 18h 17m | 2 | Maureen Hooper (Inactive) | 03/May/14 10:51 AM | |||||
|
5s | 1 | Maureen Hooper (Inactive) | 03/May/14 10:51 AM |
Towergate Baker (Quadrangle)
Policy number 60VAN3495\07
Ref: KAGX035X01
Customer details
Mr and Mrs Kazantzis 01494 535176
mandgkazantzis@gmail.com