[QUOT-1251] Water ingress and interior damage - Surfbay Customer Care

Details

Type: Chargeable (6 weeks)
Status: Assessment Sheet Issued
Priority: Over 8 Weeks
Resolution: Unresolved
Labels:
None

Plot:
A163
Model:
Sherwood Super
Serial:
AT002758/E2
Status Colour:
Assessment Sheet Issued
Park_Company:

Highlands End Caravan Park Ltd
Park_Code:
HIGH03
Park_Contact:
m cox
Park_Phone:
01308 422139
Park_Postcode:
DT6 6AR
Park_Key_Account:
Yes
SLA: Quote Time to:
SLA Status:
Quote outcome:
None

Description

Mrs Milward, 9 Chevin Road, Driffield, Belper, Derby, DE56 4DS 01332 840308 07568070162

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Attachments

quot-1251.docx

06/Jun/14 2:55 PM

16 kB

Adrienne Barwell

11.7.14.jpg

189 kB

11/Jul/14 4:44 PM
16.9.14.jpg

156 kB

16/Sep/14 1:38 PM
17.9.14.jpg

147 kB

17/Sep/14 3:12 PM
22.8.14.jpg

129 kB

22/Aug/14 1:37 PM
23.9.14.jpg

126 kB

23/Sep/14 1:15 PM
23.9.14.jpg

165 kB

23/Sep/14 12:58 PM
25.4.14 request.jpg

199 kB

25/Apr/14 12:40 PM
25.9.14.jpg

137 kB

25/Sep/14 11:27 AM
3.9.14.jpg

156 kB

03/Sep/14 1:10 PM
30.9.14.jpg

168 kB

30/Sep/14 4:02 PM
4.9.14.jpg

149 kB

04/Sep/14 10:32 AM
CCF02052014_00034.jpg

688 kB

03/May/14 11:59 AM
CCF02052014_00035.jpg

609 kB

03/May/14 11:59 AM
CCF02052014_00036.jpg

654 kB

03/May/14 11:58 AM
CCF11082014_00003.jpg

775 kB

11/Aug/14 9:51 AM
CCF23102014_00001.jpg

684 kB

23/Oct/14 3:12 PM
CCF23102014_00002.jpg

673 kB

23/Oct/14 3:14 PM
Highlands End A163 (1).JPG

1.79 MB

07/May/14 2:40 PM
Highlands End A163 (10).JPG

1.81 MB

07/May/14 2:40 PM
Highlands End A163 (11).JPG

1.84 MB

07/May/14 2:40 PM
Highlands End A163 (12).JPG

1.56 MB

07/May/14 2:40 PM
Highlands End A163 (13).JPG

1.87 MB

07/May/14 2:40 PM
Highlands End A163 (2).JPG

1.77 MB

07/May/14 2:40 PM
Highlands End A163 (3).JPG

1.74 MB

07/May/14 2:40 PM
Highlands End A163 (4).JPG

1.60 MB

07/May/14 2:40 PM
Highlands End A163 (5).JPG

1.57 MB

07/May/14 2:40 PM
Highlands End A163 (6).JPG

1.45 MB

07/May/14 2:40 PM
Highlands End A163 (7).JPG

1.68 MB

07/May/14 2:40 PM
Highlands End A163 (8).JPG

1.24 MB

07/May/14 2:40 PM
Highlands End A163 (9).JPG

1.81 MB

07/May/14 2:40 PM
screenshot-1.jpg

188 kB

06/Jun/14 2:07 PM
screenshot-2.jpg

220 kB

06/Jun/14 3:01 PM
screenshot-3.jpg

180 kB

10/Jun/14 4:57 PM
screenshot-4.jpg

192 kB

04/Jul/14 2:45 PM
screenshot-5.jpg

218 kB

25/Sep/14 12:02 PM
screenshot-6.jpg

210 kB

06/Nov/14 3:36 PM
screenshot-7.jpg

194 kB

06/Nov/14 3:51 PM
screenshot-8.jpg

187 kB

06/Nov/14 4:34 PM

Activity

Ascending order - Click to sort in descending order

Adrienne Barwell (Inactive) created issue - 25/Apr/14 12:39 PM

Adrienne Barwell (Inactive) made changes - 25/Apr/14 12:40 PM

Field	Original Value	New Value
Attachment		25.4.14 request.jpg [ 59975 ]

Adrienne Barwell (Inactive) made changes - 25/Apr/14 12:44 PM

Status

Open [ 1 ]

Worksheet Issued [ 10004 ]

Adrienne Barwell (Inactive) made changes - 25/Apr/14 12:44 PM

Status	Worksheet Issued [ 10004 ]	Engineer Assessment Scheduled [ 10048 ]
Work Scheduled		28/Apr/14

Maureen Hooper (Inactive) made changes - 03/May/14 11:58 AM

Attachment		CCF02052014_00036.jpg [ 60607 ]
Attachment		Copy of CCF02052014_00026.jpg [ 60608 ]
Attachment		Copy of CCF02052014_00027.jpg [ 60609 ]

Maureen Hooper (Inactive) made changes - 03/May/14 11:58 AM

Attachment

Copy of CCF02052014_00026.jpg [ 60608 ]

Maureen Hooper (Inactive) made changes - 03/May/14 11:59 AM

Attachment

Copy of CCF02052014_00027.jpg [ 60609 ]

Maureen Hooper (Inactive) made changes - 03/May/14 11:59 AM

Attachment		CCF02052014_00035.jpg [ 60610 ]
Attachment		CCF02052014_00034.jpg [ 60611 ]

Maureen Hooper (Inactive) made changes - 03/May/14 12:00 PM

Status

Engineer Assessment Scheduled [ 10048 ]

Awaiting Quote [ 10006 ]

Adrienne Barwell (Inactive) made changes - 07/May/14 2:40 PM

Attachment		Highlands End A163 (11).JPG [ 60955 ]
Attachment		Highlands End A163 (12).JPG [ 60956 ]
Attachment		Highlands End A163 (13).JPG [ 60957 ]
Attachment		Highlands End A163 (1).JPG [ 60945 ]
Attachment		Highlands End A163 (2).JPG [ 60946 ]
Attachment		Highlands End A163 (3).JPG [ 60947 ]
Attachment		Highlands End A163 (4).JPG [ 60948 ]
Attachment		Highlands End A163 (5).JPG [ 60949 ]
Attachment		Highlands End A163 (6).JPG [ 60950 ]
Attachment		Highlands End A163 (7).JPG [ 60951 ]
Attachment		Highlands End A163 (8).JPG [ 60952 ]
Attachment		Highlands End A163 (9).JPG [ 60953 ]
Attachment		Highlands End A163 (10).JPG [ 60954 ]

Adrienne Barwell (Inactive) made changes - 06/Jun/14 2:07 PM

Attachment

screenshot-1.jpg [ 63681 ]

Adrienne Barwell (Inactive) made changes - 06/Jun/14 2:55 PM

Attachment

quot-1251.docx [ 63685 ]

Adrienne Barwell (Inactive) made changes - 06/Jun/14 2:55 PM

Status

Awaiting Quote [ 10006 ]

Quotation supplied [ 10007 ]

Adrienne Barwell (Inactive) made changes - 06/Jun/14 3:01 PM

Attachment

screenshot-2.jpg [ 63686 ]

Maureen Hooper (Inactive) made changes - 06/Jun/14 3:28 PM

Description

Mrs Milward, 9 Chevin Road, Driffield, Belper, Derby, DE56 4DS 01332 840308

Adrienne Barwell (Inactive) made changes - 10/Jun/14 4:57 PM

Attachment

screenshot-3.jpg [ 63962 ]

Claire Folland made changes - 26/Jun/14 11:41 AM

Description

Mrs Milward, 9 Chevin Road, Driffield, Belper, Derby, DE56 4DS 01332 840308

Mrs Milward, 9 Chevin Road, Driffield, Belper, Derby, DE56 4DS 01332 840308 07568070162

Adrienne Barwell (Inactive) made changes - 04/Jul/14 2:45 PM

Attachment

screenshot-4.jpg [ 65887 ]

Maureen Hooper (Inactive) made changes - 11/Jul/14 3:17 PM

Status

Quotation supplied [ 10007 ]

Quotation accepted [ 10008 ]

Maureen Hooper (Inactive) made changes - 11/Jul/14 4:44 PM

Attachment

11.7.14.jpg [ 66541 ]

Adrienne Barwell (Inactive) made changes - 15/Jul/14 4:29 PM

Assignee

Adrienne Barwell [ adrienne ]

Maureen Hooper [ maureenh ]

Ellie W (Inactive) made changes - 11/Aug/14 9:51 AM

Attachment

CCF11082014_00003.jpg [ 69374 ]

Maureen Hooper (Inactive) made changes - 22/Aug/14 1:37 PM

Attachment

22.8.14.jpg [ 70551 ]

Maureen Hooper (Inactive) made changes - 30/Aug/14 3:02 PM

Attachment

30.8.14.jpg [ 70987 ]

Maureen Hooper (Inactive) made changes - 02/Sep/14 5:06 PM

Attachment

30.8.14.jpg [ 70987 ]

Maureen Hooper (Inactive) made changes - 03/Sep/14 1:10 PM

Attachment

3.9.14.jpg [ 71382 ]

Maureen Hooper (Inactive) made changes - 04/Sep/14 10:32 AM

Attachment

4.9.14.jpg [ 71450 ]

Maureen Hooper (Inactive) made changes - 16/Sep/14 1:38 PM

Attachment

16.9.14.jpg [ 72449 ]

Maureen Hooper (Inactive) made changes - 17/Sep/14 3:12 PM

Attachment

17.9.14.jpg [ 72657 ]

Maureen Hooper (Inactive) made changes - 23/Sep/14 12:58 PM

Attachment

23.9.14.jpg [ 73151 ]

Maureen Hooper (Inactive) made changes - 23/Sep/14 1:15 PM

Attachment

23.9.14.jpg [ 73157 ]

Maureen Hooper (Inactive) made changes - 25/Sep/14 11:27 AM

Attachment

25.9.14.jpg [ 73552 ]

Adrienne Barwell (Inactive) made changes - 25/Sep/14 12:02 PM

Status

Quotation accepted [ 10008 ]

Parts ordered [ 3 ]

Adrienne Barwell (Inactive) made changes - 25/Sep/14 12:02 PM

Attachment

screenshot-5.jpg [ 73562 ]

Maureen Hooper (Inactive) made changes - 30/Sep/14 4:02 PM

Attachment

30.9.14.jpg [ 73968 ]

Adrienne Barwell (Inactive) made changes - 09/Oct/14 11:42 AM

Park_Company

Highlands End Caravan Park Ltd (242)

Adrienne Barwell (Inactive) made changes - 09/Oct/14 11:42 AM

Park_Key_Account		true
Park_Contact		m cox
Park_Postcode		DT6 6AR
Park_Phone		01308 422139
Park_Code		HIGH03
Park_Address2		Eype
Park_City		Bridport
Park_Address		Highlands End Farm

Adrienne Barwell (Inactive) made changes - 13/Oct/14 9:18 AM

Priority

Normal [ 21 ]

Over 8 Weeks [ 25 ]

Maureen Hooper (Inactive) made changes - 23/Oct/14 3:12 PM

Attachment

CCF23102014_00001.jpg [ 75964 ]

Maureen Hooper (Inactive) made changes - 23/Oct/14 3:13 PM

Attachment

CCF23102014_00001.jpg [ 75966 ]

Maureen Hooper (Inactive) made changes - 23/Oct/14 3:13 PM

Attachment

CCF23102014_00001.jpg [ 75966 ]

Maureen Hooper (Inactive) made changes - 23/Oct/14 3:14 PM

Attachment

CCF23102014_00002.jpg [ 75967 ]

Maureen Hooper (Inactive) made changes - 23/Oct/14 3:15 PM

Status	Parts ordered [ 3 ]	Parts Recieved [ 10003 ]
Plot

Maureen Hooper (Inactive) made changes - 23/Oct/14 3:15 PM

Status	Parts Recieved [ 10003 ]	Resolved [ 5 ]
Resolution		Completed [ 1 ]

Adrienne Barwell (Inactive) made changes - 06/Nov/14 3:36 PM

Attachment

screenshot-6.jpg [ 77162 ]

Adrienne Barwell (Inactive) made changes - 06/Nov/14 3:51 PM

Attachment

screenshot-7.jpg [ 77165 ]

Adrienne Barwell (Inactive) made changes - 06/Nov/14 4:34 PM

Attachment

screenshot-8.jpg [ 77176 ]

Adrienne Barwell (Inactive) made changes - 06/Nov/14 4:34 PM

Status

Resolved [ 5 ]

Complete [ 6 ]

Adrienne Barwell (Inactive) made changes - 04/Dec/14 11:26 AM

Workflow

Quotes ver 2 [ 106084 ]

Quotes ver 2.1 [ 152951 ]

Adrienne Barwell (Inactive) made changes - 20/Jan/15 1:40 PM

Workflow

Quotes ver 2.1 [ 152951 ]

Quotes ver 2.5 [ 155888 ]

made changes - 29/Apr/15 3:20 PM

Park_Email

made changes - 29/Apr/15 3:33 PM

Park_Key_Account

true

Yes

made changes - 29/Apr/15 3:50 PM

Park_Email

made changes - 29/Apr/15 4:04 PM

Park_Key_Account

Yes

made changes - 16/Sep/15 11:29 AM

Park_Email

Adrienne Barwell (Inactive) made changes - 29/Sep/15 1:28 PM

Workflow

Quotes ver 2.5 [ 155888 ]

Quotes ver 3 [ 170844 ]

Adrienne Barwell (Inactive) made changes - 29/Sep/15 2:17 PM

Workflow

Quotes ver 3 [ 170844 ]

Quotes ver 3.1 [ 172592 ]

made changes - 19/Dec/25 10:06 AM

Resolution	Completed [ 1 ]
Status	Complete [ 6 ]	Reopened [ 4 ]

made changes - 19/Dec/25 10:16 AM

Status	Reopened [ 4 ]	Assessment Sheet Issued [ 10549 ]
Quote outcome		None [ 12253 ]
Assignee	Maureen Hooper [ maureenh ]	Charleen Sibley [ charleen sibley ]

People

Assignee:

Charleen Sibley

Reporter:

Adrienne Barwell (Inactive)

Watchers:

2 Start watching this issue

Dates

Due:

20/Jun/14

Created:

25/Apr/14 12:39 PM

Updated:

19/Dec/25 10:16 AM

Work Scheduled:

28/Apr/14