Details

    • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      247
    • Model:
      Normandy Lodge
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Park_Company:
       Killigarth Holiday Centre - John Fowlers
    • Park_Code:
      KILL01
    • Park_Contact:
      Gary Stillman
    • Park_Phone:
      01503 273285
    • Park_Postcode:
      PL13 2JQ
    • Park_Key_Account:
      Yes
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None

      Description

      Dan has advised he would like us to quote for repairs, the park will be paying not insurance
      1. Quote - 1377 Normandy Lodge Killigarth.docx
        25 kB
        Maureen Hooper
      1. 30.9.14.jpg
        174 kB
      2. CCF10112014_00000.jpg
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      3. CCF29082014_00000.jpg
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      4. Keith 18.8.14 064.JPG
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      5. Keith 18.8.14 065.JPG
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      6. Keith 18.8.14 066.JPG
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      7. Keith 18.8.14 067.JPG
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      8. Keith 18.8.14 068.JPG
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      9. Keith 18.8.14 069.JPG
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      10. Keith 18.8.14 070.JPG
        1.06 MB
      11. Keith 18.8.14 071.JPG
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      12. Keith 18.8.14 072.JPG
        1.14 MB
      13. Keith 18.8.14 073.JPG
        948 kB
      14. Keith 18.8.14 074.JPG
        1.05 MB

        Activity

        Claire Folland created issue -
        Claire Folland made changes -
        Field Original Value New Value
        Summary CLONE - ceiling boards coming away in lounge bay window out of alignment and leaks
        Ellie W (Inactive) made changes -
        Attachment CCF19082014_00008.jpg [ 70101 ]
        Attachment CCF19082014_00009.jpg [ 70102 ]
        Maureen Hooper (Inactive) made changes -
        Attachment Keith 18.8.14 065.JPG [ 70950 ]
        Attachment Keith 18.8.14 066.JPG [ 70951 ]
        Attachment Keith 18.8.14 067.JPG [ 70952 ]
        Maureen Hooper (Inactive) made changes -
        Attachment Keith 18.8.14 068.JPG [ 70953 ]
        Attachment Keith 18.8.14 069.JPG [ 70954 ]
        Attachment Keith 18.8.14 070.JPG [ 70955 ]
        Maureen Hooper (Inactive) made changes -
        Attachment Keith 18.8.14 071.JPG [ 70956 ]
        Attachment Keith 18.8.14 072.JPG [ 70957 ]
        Attachment Keith 18.8.14 073.JPG [ 70958 ]
        Maureen Hooper (Inactive) made changes -
        Attachment Keith 18.8.14 074.JPG [ 70959 ]
        Maureen Hooper (Inactive) made changes -
        Status Open [ 1 ] Worksheet Issued [ 10004 ]
        Maureen Hooper (Inactive) made changes -
        Status Worksheet Issued [ 10004 ] Engineer Assessment Scheduled [ 10048 ]
        Plot
        Maureen Hooper (Inactive) made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Maureen Hooper (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Hide
        Maureen Hooper (Inactive) added a comment -
        Quote sent to site Manager
        Show
        Maureen Hooper (Inactive) added a comment - Quote sent to site Manager
        Maureen Hooper (Inactive) made changes -
        Maureen Hooper (Inactive) made changes -
        Attachment CCF19082014_00008.jpg [ 70101 ]
        Maureen Hooper (Inactive) made changes -
        Attachment CCF19082014_00009.jpg [ 70102 ]
        Maureen Hooper (Inactive) made changes -
        Attachment Keith 18.8.14 064.JPG [ 70961 ]
        Maureen Hooper (Inactive) made changes -
        Attachment CCF29082014_00000.jpg [ 70962 ]
        Hide
        Maureen Hooper (Inactive) added a comment -
        Dan phoned and asked where we were with this quote, he says he emailed agreement earlier. I have checked all my emails from him going back to mid-June and can find no mention of this quote. He has now given verbal consent to go ahead with it.
        Show
        Maureen Hooper (Inactive) added a comment - Dan phoned and asked where we were with this quote, he says he emailed agreement earlier. I have checked all my emails from him going back to mid-June and can find no mention of this quote. He has now given verbal consent to go ahead with it.
        Adrienne Barwell (Inactive) made changes -
        Park_Company Killigarth Holiday Centre (273)
        Adrienne Barwell (Inactive) made changes -
        Park_Contact Mr M Fowler
        Park_Postcode PL13 2JQ
        Park_Phone 1503272216
        Park_Code KILL01
        Park_Address2 Polperro
        Park_City Looe
        Park_Address Killigarth Ltd
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have spoken to Mo and advised that Killigarth are account holders and therefore we can go ahead with the repairs and invoice him later
        Show
        Adrienne Barwell (Inactive) added a comment - I have spoken to Mo and advised that Killigarth are account holders and therefore we can go ahead with the repairs and invoice him later
        Hide
        Maureen Hooper (Inactive) added a comment -
        Worksheet issued and emailed Dan to let him know that when the work is scheduled I will let him know
        Show
        Maureen Hooper (Inactive) added a comment - Worksheet issued and emailed Dan to let him know that when the work is scheduled I will let him know
        Maureen Hooper (Inactive) made changes -
        Attachment 30.9.14.jpg [ 73964 ]
        made changes -
        Park_Email
        made changes -
        Park_Email
        made changes -
        Park_Key_Account true
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have checked the photographs and the ceiling board is not a style that we keep in stock, passed it back to Mo, she will need to find out where we got the ceiling boards for the lodges (perhaps ask Michael) and get them ordered
        Show
        Adrienne Barwell (Inactive) added a comment - I have checked the photographs and the ceiling board is not a style that we keep in stock, passed it back to Mo, she will need to find out where we got the ceiling boards for the lodges (perhaps ask Michael) and get them ordered
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        The site rang they were expecting us this week, I explained to Dan that I had thought that we needed ceiling boards so had not scheduled this repair which required two men for 2 days. (I had updated Mo) Dan advised that Mo rang him last Friday and confirmed that we would be attending. I have apologised for the confusion and re-booked the work for Tuesday 4.11.14
        Show
        Adrienne Barwell (Inactive) added a comment - The site rang they were expecting us this week, I explained to Dan that I had thought that we needed ceiling boards so had not scheduled this repair which required two men for 2 days. (I had updated Mo) Dan advised that Mo rang him last Friday and confirmed that we would be attending. I have apologised for the confusion and re-booked the work for Tuesday 4.11.14
        Hide
        Adrienne Barwell (Inactive) added a comment -
        worksheet issued
        Show
        Adrienne Barwell (Inactive) added a comment - worksheet issued
        Adrienne Barwell (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
        Work Scheduled 04/Nov/14
        Plot
        Hide
        Adrienne Barwell (Inactive) added a comment -
        comp by Steve and Keith
        invoice 461652
        Show
        Adrienne Barwell (Inactive) added a comment - comp by Steve and Keith invoice 461652
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF10112014_00000.jpg [ 77372 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2 [ 110391 ] Quotes ver 2.1 [ 152921 ]
        made changes -
        Park_Phone 1503272216 01503 272216
        made changes -
        Park_Email
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.1 [ 152921 ] Quotes ver 2.5 [ 155869 ]
        made changes -
        Park_Email
        made changes -
        Park_Key_Account true Yes
        made changes -
        Park_Email
        made changes -
        Park_Key_Account Yes
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.5 [ 155869 ] Quotes ver 3 [ 170823 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 3 [ 170823 ] Quotes ver 3.1 [ 172574 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
        Quote outcome None [ 12253 ]
        Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Worksheet Issued Worksheet Issued
        30d 1h 54m 1 Maureen Hooper (Inactive) 29/Aug/14 12:59 PM
        Worksheet Issued Worksheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
        4s 1 Maureen Hooper (Inactive) 29/Aug/14 12:59 PM
        Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
        4s 1 Maureen Hooper (Inactive) 29/Aug/14 12:59 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        3s 1 Maureen Hooper (Inactive) 29/Aug/14 12:59 PM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        55d 23h 21m 1 Adrienne Barwell (Inactive) 24/Oct/14 12:21 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        7d 4h 15m 1 Adrienne Barwell (Inactive) 31/Oct/14 3:37 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        3s 1 Adrienne Barwell (Inactive) 31/Oct/14 3:37 PM
        Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
        7s 1 Adrienne Barwell (Inactive) 31/Oct/14 3:37 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        5d 23h 35m 1 Adrienne Barwell (Inactive) 06/Nov/14 3:13 PM
        Resolved Resolved Complete Complete
        4d 1h 45m 1 Adrienne Barwell (Inactive) 10/Nov/14 4:58 PM
        Complete Complete Reopened Reopened
        4056d 16h 42m 1 19/Dec/25 9:40 AM
        Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
        11s 1 19/Dec/25 9:40 AM

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Claire Folland
          • Watchers:
            1 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Work Scheduled: