Quotes
  1. Quotes
  2. QUOT-1380

Doors and windows trims/ rubber are showing signs of cracking (this is the mastic)

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      ..
    • Model:
      ABI Connoisseur
    • Serial:
      1460383
    • Size:
      38x12
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Stock_Number:
      26547
    • Park_Company:
       West Dorset Leisure Holidays
    • Park_Code:
      WEST08
    • Park_Contact:
      Mr M Cox
    • Park_Phone:
      1308422139
    • Park_Postcode:
      DT6 6AR
    • Park_Key_Account:
      Yes
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None
    1. Worksheet issued 30.7.14.jpg
      197 kB
    2. CCF26082014_00006.jpg
      758 kB
    3. CCF26082014_00007.jpg
      661 kB
    4. screenshot-1.png
      93 kB
    5. screenshot-2.png
      81 kB

      Activity

      Hide
      Ellie W (Inactive) added a comment -
      Worksheet Issued 30.7.14
      Show
      Ellie W (Inactive) added a comment - Worksheet Issued 30.7.14
      Hide
      Maureen Hooper (Inactive) added a comment -
      No movement on this issue, so I will close down
      Show
      Maureen Hooper (Inactive) added a comment - No movement on this issue, so I will close down
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Val has e-mailed me to say that the customer is complaining that the mastic has gone hard around the windows and doors of this unit and they would like our engineer to return and sort this. I have advised Val that this is wear and tear and due to weathering and is not something that will be covered under warranty. This should be renewed as part of their routine maintenance. I have asked Val to let me know if I can be of any further assistance with this
      Show
      Adrienne Barwell (Inactive) added a comment - Val has e-mailed me to say that the customer is complaining that the mastic has gone hard around the windows and doors of this unit and they would like our engineer to return and sort this. I have advised Val that this is wear and tear and due to weathering and is not something that will be covered under warranty. This should be renewed as part of their routine maintenance. I have asked Val to let me know if I can be of any further assistance with this
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have updated Jasper with dates when this work was undertaken
      28.08.12 and also 19.08.14
      Show
      Adrienne Barwell (Inactive) added a comment - I have updated Jasper with dates when this work was undertaken 28.08.12 and also 19.08.14

        People

        • Assignee:
          Charleen Sibley
          Reporter:
          Ellie W (Inactive)
        • Watchers:
          2 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: