Details
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Type:
Floor (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 6 Weeks
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Resolution: Unresolved
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Labels:None
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Plot:94
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Model:None given
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Serial:None Given
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Status Colour:
Assessment Sheet Issued
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Park_Company:Old Coastguard Caravan Park
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Park_Code:OLDC01
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Park_Phone:01308 897223
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Park_Postcode:DT6 4RL
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Additional Contact Details:David Cordingley and is on mobile 07974 690898 (if he’s at the site it may be easier to text him as the signal is quite bad), his email is davidcordingley2000@yahoo.co.uk
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
I’ve had an enquiry from an Old Coastguard customer about an assessment/quotation for repairs to his holiday home which is on plot 94 at the park.
He would like us to quote to repair the kitchen floor in the sink area. He believes water is getting in but can’t find out where from, apparently Lee has look at the outside of the caravan and has resealed the joints but it still leaks. He thinks if floor is repaired it will last the next four years until his licence runs out so unless it’s obvious where the leak is coming from he’s not worried about repairing it!
He’s also asked if we can look at the low level aluminium panels on the outside which have holes coming in them
He would like us to quote to repair the kitchen floor in the sink area. He believes water is getting in but can’t find out where from, apparently Lee has look at the outside of the caravan and has resealed the joints but it still leaks. He thinks if floor is repaired it will last the next four years until his licence runs out so unless it’s obvious where the leak is coming from he’s not worried about repairing it!
He’s also asked if we can look at the low level aluminium panels on the outside which have holes coming in them
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 44s | 1 | Lorraine Pryor (Inactive) | 18/Aug/14 3:27 PM | |||||
|
3d 22h 5m | 1 | Adrienne Barwell (Inactive) | 22/Aug/14 1:32 PM | |||||
|
10d 21h 36m | 1 | temp | 02/Sep/14 11:09 AM | |||||
|
37d 12m | 1 | Adrienne Barwell (Inactive) | 09/Oct/14 11:21 AM | |||||
|
13d 5h 2m | 1 | Lorraine Pryor (Inactive) | 22/Oct/14 4:23 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 22/Oct/14 4:23 PM | |||||
|
42s | 1 | Lorraine Pryor (Inactive) | 22/Oct/14 4:24 PM | |||||
|
734d 18h 51m | 1 | Adrienne Barwell (Inactive) | 26/Oct/16 11:15 AM | |||||
|
3425d 2h 15m | 1 | 13/Mar/26 12:31 PM | ||||||
|
8s | 1 | 13/Mar/26 12:31 PM |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Charleen Sibley [ charleen sibley ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Quotes ver 3 [ 171039 ] | Quotes ver 3.1 [ 173042 ] |
| Workflow | Quotes ver 2.5 [ 155944 ] | Quotes ver 3 [ 171039 ] |
made changes -
| Park_Key_Account | Yes |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | true | Yes |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Contact |
| Workflow | Quotes ver 2.1 [ 152941 ] | Quotes ver 2.5 [ 155944 ] |
| Workflow | Quotes ver 2 [ 111288 ] | Quotes ver 2.1 [ 152941 ] |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Email |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Hide
Lorraine Pryor (Inactive)
added a comment -
Permalink
I will close this off as we have not heard from the park/ owner, if they do come back then it can be re-opened
Show
Lorraine Pryor (Inactive)
added a comment - I will close this off as we have not heard from the park/ owner, if they do come back then it can be re-opened
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
made changes -
| Park_Address |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Address |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Phone | 01308 897223 |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Attachment | 09.10.14 email to Ade.jpg [ 74924 ] |
| Attachment | 09.10.14 email to lee.jpg [ 74923 ] |
I have done the quote for this, I usually add my name to the quotes, then save it on my own documents and also add them to the N drive.
I will email ade back, I will send an email to the park to see if they have been sent a quote.
I will email ade back, I will send an email to the park to see if they have been sent a quote.
Show
Lorraine Pryor (Inactive)
added a comment - I have done the quote for this, I usually add my name to the quotes, then save it on my own documents and also add them to the N drive.
I will email ade back, I will send an email to the park to see if they have been sent a quote.
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
I have checked the file and can see that a quote has already been supplied for this issue, I have spoken to Maureen who has advised that she has not done anything with this quote, I have therefore gone back to Lorraine to get her to check whether she issued the quotation
Show
Adrienne Barwell (Inactive)
added a comment - - edited I have checked the file and can see that a quote has already been supplied for this issue, I have spoken to Maureen who has advised that she has not done anything with this quote, I have therefore gone back to Lorraine to get her to check whether she issued the quotation
The issue has just been emailed to: *adrienne@surfbay.co.uk*, \\
with subject: *(QUOT-1393) plot 94 - Kitchen floor and exterior low level aluminium panels * \\
\\
and content:\\
----
Hi Ade,
Can you assign this to Mo please as she has been passed the paper work, I'm unable to assign it. thanks
Lorraine
with subject: *(QUOT-1393) plot 94 - Kitchen floor and exterior low level aluminium panels * \\
\\
and content:\\
----
Hi Ade,
Can you assign this to Mo please as she has been passed the paper work, I'm unable to assign it. thanks
Lorraine
Show
Lorraine Pryor (Inactive)
added a comment - The issue has just been emailed to: * adrienne@surfbay.co.uk *, \\
with subject: *( QUOT-1393 ) plot 94 - Kitchen floor and exterior low level aluminium panels * \\
\\
and content:\\
----
Hi Ade,
Can you assign this to Mo please as she has been passed the paper work, I'm unable to assign it. thanks
Lorraine
The issue has just been emailed to: *adrienne@surfbay.co.uk*, \\
with subject: *(QUOT-1393) plot 94 - Kitchen floor and exterior low level aluminium panels * \\
\\
and content:\\
----
Hi ade,
Can you assign this one to Mo please as Im unable to do so and she has been dealing with this, thanks Rain
with subject: *(QUOT-1393) plot 94 - Kitchen floor and exterior low level aluminium panels * \\
\\
and content:\\
----
Hi ade,
Can you assign this one to Mo please as Im unable to do so and she has been dealing with this, thanks Rain
Show
Lorraine Pryor (Inactive)
added a comment - The issue has just been emailed to: * adrienne@surfbay.co.uk *, \\
with subject: *( QUOT-1393 ) plot 94 - Kitchen floor and exterior low level aluminium panels * \\
\\
and content:\\
----
Hi ade,
Can you assign this one to Mo please as Im unable to do so and she has been dealing with this, thanks Rain
made changes -
| Park_Key_Account | true |
made changes -
| Park_Key_Account | true |
made changes -
| Park_Key_Account | true |
made changes -
| Park_Phone |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Address |
| Park_Postcode | DT6 4RL | |
| Park_Code | OLDC01 | |
| Park_Address2 | Burton Bradstock | |
| Park_City | Nr Bridport |
| Park | Old Coastguard | |
| Park_Company | Old Coastguard Caravan Park (371) |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Attachment | CCF02092014_00035.jpg [ 71242 ] | |
| Attachment | CCF02092014_00036.jpg [ 71243 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 27/Aug/14 |
| Attachment | 18.08.14 Workshhet for quot-1393.docx [ 70043 ] |
| Attachment | 18.08.14 work sheet.jpg [ 70042 ] |
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Attachment | 18.08.014.jpg [ 70041 ] |
I have e-mailed the owner to say I will issue a work sheet today for an engineer to come out to asses for a quote, at the moment I can say which day/date but we will of course let him know when we know.
Show
Lorraine Pryor (Inactive)
added a comment - I have e-mailed the owner to say I will issue a work sheet today for an engineer to come out to asses for a quote, at the moment I can say which day/date but we will of course let him know when we know.
| Description |
I’ve had an enquiry from an Old Coastguard customer about an assessment/quotation for repairs to his holiday home which is on plot 94 at the park.
He would like us to quote to repair the kitchen floor in the sink area. He believes water is getting in but can’t find out where from, apparently Lee has look at the outside of the caravan and has resealed the joints but it still leaks. He thinks if floor is repaired it will last the next four years until his licence runs out so unless it’s obvious where the leak is coming from he’s not worried about repairing it! He’s also asked if we can look at the low level aluminium panels on the outside which have holes coming in them |
| Attachment | 18.08.14 email from Linda amor request.jpg [ 70038 ] |
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Gutters/Downpipes/Corner Cappings (8 Weeks) [ 25 ] | Floor (8 Weeks) [ 24 ] |
| Priority | Over 6 Weeks [ 27 ] | Normal [ 21 ] |
| Description | No further information has been given not even what the van is | |
| ID Number | W43944 | |
| Plot | 5 | 94 |
| Serial | not supplied | None Given |
| Contact Details | David Cordingley and is on mobile 07974 690898 (if he’s at the site it may be easier to text him as the signal is quite bad), his email is davidcordingley2000@yahoo.co.uk | |
| Model | Willerby Winchester | None given |
| Work Scheduled | 07/Apr/14 | |
| Stock_Number | not supplied | |
| Order No | AS8600/5041 |