Details
-
Type:
Floor (8 Weeks)
-
Status: Assessment Sheet Issued
-
Priority:
Over 6 Weeks
-
Resolution: Unresolved
-
Labels:None
-
Plot:94
-
Model:None given
-
Serial:None Given
-
Status Colour:
Assessment Sheet Issued
-
Park_Company:Old Coastguard Caravan Park
-
Park_Code:OLDC01
-
Park_Phone:01308 897223
-
Park_Postcode:DT6 4RL
-
Additional Contact Details:David Cordingley and is on mobile 07974 690898 (if he’s at the site it may be easier to text him as the signal is quite bad), his email is davidcordingley2000@yahoo.co.uk
-
Park_Key_Account:Yes
-
SLA: Quote Time to:
-
SLA Status:
-
Quote outcome:None
Description
I’ve had an enquiry from an Old Coastguard customer about an assessment/quotation for repairs to his holiday home which is on plot 94 at the park.
He would like us to quote to repair the kitchen floor in the sink area. He believes water is getting in but can’t find out where from, apparently Lee has look at the outside of the caravan and has resealed the joints but it still leaks. He thinks if floor is repaired it will last the next four years until his licence runs out so unless it’s obvious where the leak is coming from he’s not worried about repairing it!
He’s also asked if we can look at the low level aluminium panels on the outside which have holes coming in them
He would like us to quote to repair the kitchen floor in the sink area. He believes water is getting in but can’t find out where from, apparently Lee has look at the outside of the caravan and has resealed the joints but it still leaks. He thinks if floor is repaired it will last the next four years until his licence runs out so unless it’s obvious where the leak is coming from he’s not worried about repairing it!
He’s also asked if we can look at the low level aluminium panels on the outside which have holes coming in them
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Gutters/Downpipes/Corner Cappings (8 Weeks) [ 25 ] | Floor (8 Weeks) [ 24 ] |
| Priority | Over 6 Weeks [ 27 ] | Normal [ 21 ] |
| Description | No further information has been given not even what the van is | |
| ID Number | W43944 | |
| Plot | 5 | 94 |
| Serial | not supplied | None Given |
| Contact Details | David Cordingley and is on mobile 07974 690898 (if he’s at the site it may be easier to text him as the signal is quite bad), his email is davidcordingley2000@yahoo.co.uk | |
| Model | Willerby Winchester | None given |
| Work Scheduled | 07/Apr/14 | |
| Stock_Number | not supplied | |
| Order No | AS8600/5041 |
| Attachment | 18.08.14 email from Linda amor request.jpg [ 70038 ] |
| Description |
I’ve had an enquiry from an Old Coastguard customer about an assessment/quotation for repairs to his holiday home which is on plot 94 at the park.
He would like us to quote to repair the kitchen floor in the sink area. He believes water is getting in but can’t find out where from, apparently Lee has look at the outside of the caravan and has resealed the joints but it still leaks. He thinks if floor is repaired it will last the next four years until his licence runs out so unless it’s obvious where the leak is coming from he’s not worried about repairing it! He’s also asked if we can look at the low level aluminium panels on the outside which have holes coming in them |
| Attachment | 18.08.014.jpg [ 70041 ] |
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Attachment | 18.08.14 work sheet.jpg [ 70042 ] |
| Attachment | 18.08.14 Workshhet for quot-1393.docx [ 70043 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 27/Aug/14 |
| Attachment | CCF02092014_00035.jpg [ 71242 ] | |
| Attachment | CCF02092014_00036.jpg [ 71243 ] |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Park | Old Coastguard | |
| Park_Company | Old Coastguard Caravan Park (371) |
| Park_Postcode | DT6 4RL | |
| Park_Code | OLDC01 | |
| Park_Address2 | Burton Bradstock | |
| Park_City | Nr Bridport |
made changes -
| Park_Address |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Phone |
made changes -
| Park_Key_Account | true |
made changes -
| Park_Key_Account | true |
made changes -
| Park_Key_Account | true |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | 09.10.14 email to lee.jpg [ 74923 ] |
| Attachment | 09.10.14 email to Ade.jpg [ 74924 ] |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
made changes -
| Park_Phone | 01308 897223 |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Address |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
made changes -
| Park_Email |
made changes -
| Park_Address |
made changes -
| Park_Contact |
| Workflow | Quotes ver 2 [ 111288 ] | Quotes ver 2.1 [ 152941 ] |
| Workflow | Quotes ver 2.1 [ 152941 ] | Quotes ver 2.5 [ 155944 ] |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | true | Yes |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | Yes |
| Workflow | Quotes ver 2.5 [ 155944 ] | Quotes ver 3 [ 171039 ] |
| Workflow | Quotes ver 3 [ 171039 ] | Quotes ver 3.1 [ 173042 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Charleen Sibley [ charleen sibley ] |