Quotes
  1. Quotes
  2. QUOT-1467

Panel damage caused by debris being blown around in the high winds

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Assessment Sheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • ID Number:
          NSCN60058825 compass insurance
        • Plot:
          A092
        • Model:
          Classique
        • Status Colour:
          Assessment Sheet Issued Assessment Sheet Issued
        • Sage_Invoice:
          461886
        • Park_Company:
           Highlands End Caravan Park Ltd
        • Park_Code:
          HIGH03
        • Park_Contact:
          m cox
        • Park_Phone:
          01308 422139
        • Park_Postcode:
          DT6 6AR
        • Additional Contact Details:
          Hide
          Owner Mrs C Lewis - 01147 902757
          email claire.e.lewis@outlook.com
          Show
          Owner Mrs C Lewis - 01147 902757 email claire.e.lewis@outlook.com
        • Invoice Number:
          464222
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None
        1. Microsoft Word
          Quote - Classique Highlands End.docx
          25 kB
          Maureen Hooper
        2. Microsoft Word
          quot-1467.1.docx
          24 kB
          Adrienne Barwell
        1. CCF24112014_00000.jpg
          553 kB
        2. CCF24112014_00001.jpg
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        3. 24.11.14.jpg
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        4. 24.11.14.jpg
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        5. 24.11.14.jpg
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        6. screenshot-1.jpg
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        7. screenshot-2.jpg
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        8. screenshot-3.jpg
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        9. CCF20112014_00000.jpg
          408 kB
        10. 18.12.14.jpg
          190 kB
        11. 18.12.14.jpg
          143 kB
        12. screenshot-4.jpg
          227 kB
        13. screenshot-5.jpg
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        14. 22.1.15.jpg
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        15. 4.2.15.jpg
          134 kB
        16. 6.2.15.jpg
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        17. screenshot-6.jpg
          206 kB
        18. 01.04.15 email to ECS to chase panel up..jpg
          107 kB
        19. screenshot-7.jpg
          215 kB
        20. 05.05.15 email to Shaun.jpg
          176 kB
        21. 01.09.15 email to owner to update her.jpg
          146 kB
        22. 01.09.15.jpg
          136 kB
        23. 02.09.15 email from owner after update.jpg
          138 kB

          Issue Links

          FF-depends on

          Exterior Panels (8 Weeks) - Exterior Panels QUOT-1383 Storm damage

          • Over 8 Weeks - Over 8 Weeks
          • Assessment Sheet Issued
          is FF-depended by

          Exterior Panels (8 Weeks) - Exterior Panels QUOT-1383 Storm damage

          • Over 8 Weeks - Over 8 Weeks
          • Assessment Sheet Issued
          Progress
          Resolved Sub-Tasks

          Sub-Tasks

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            Activity

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            32 older comments
            Hide
            Permalink
            Lorraine Pryor (Inactive) added a comment -
            I have left a message on the insurance an/phone for Naomi for ref no NSCN60058825.
            This has not been put in the quote accepted file so I will print this off and put the copy of Jira in
            Show
            Lorraine Pryor (Inactive) added a comment - I have left a message on the insurance an/phone for Naomi for ref no NSCN60058825. This has not been put in the quote accepted file so I will print this off and put the copy of Jira in
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            Invoiced thistle - 464221
            Credited Thistle for the Excess - 464222
            Show
            Ellie W (Inactive) added a comment - Invoiced thistle - 464221 Credited Thistle for the Excess - 464222
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            Satisfaction Note sent to park
            Show
            Ellie W (Inactive) added a comment - Satisfaction Note sent to park
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            I have had a phone call from Natalie at Thistle Insurance Services to say that this was incorrectly invoiced again, I was not aware that QUOT-1383 is exactly the same issue which had previously been settled in April and it was authorised last year (I have now linked these claims)
            I will now need to credit this quote and will call her back to apologise for my mistake and close this claim off.
            Show
            Ellie W (Inactive) added a comment - I have had a phone call from Natalie at Thistle Insurance Services to say that this was incorrectly invoiced again, I was not aware that QUOT-1383 is exactly the same issue which had previously been settled in April and it was authorised last year (I have now linked these claims) I will now need to credit this quote and will call her back to apologise for my mistake and close this claim off.
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            Credited thistle - 464243
            Show
            Ellie W (Inactive) added a comment - Credited thistle - 464243

              People

              • Assignee:
                Charleen Sibley
                Reporter:
                Nikki Milling (Inactive)
              • Watchers:
                1 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated: