Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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ID Number:096888
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Order No:AS9055/5041
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Plot:unknown
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Model:Oakley
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Serial:1730416
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Size:36x10
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Status Colour:
Assessment Sheet Issued
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Supplier:ABI
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Ordered By?:Adrienne
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Stock_Number:30571
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Park_Company:Polzeath Beach Holiday Park
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Park_Code:POLZ01
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Park_Contact:Louise and Michael Wonnacott
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Park_Phone:01208863320
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Park_Postcode:PL27 6ST
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Invoice Number:..
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
21h 50m | 1 | Adrienne Barwell (Inactive) | 11/Dec/14 9:40 AM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 11/Dec/14 9:40 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 11/Dec/14 9:40 AM | |||||
|
11m 47s | 1 | Adrienne Barwell (Inactive) | 11/Dec/14 9:52 AM | |||||
|
26s | 1 | Adrienne Barwell (Inactive) | 11/Dec/14 9:52 AM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 11/Dec/14 9:52 AM | |||||
|
57d 1h 2m | 1 | Claire Folland | 06/Feb/15 10:55 AM | |||||
|
73d 2h 45m | 1 | Adrienne Barwell (Inactive) | 20/Apr/15 2:40 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 20/Apr/15 2:40 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 20/Apr/15 2:40 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 20/Apr/15 2:40 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 20/Apr/15 2:40 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 20/Apr/15 2:41 PM | |||||
|
3895d 19h 49m | 1 | 19/Dec/25 9:30 AM | ||||||
|
21s | 1 | 19/Dec/25 9:31 AM |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Adrienne Barwell [ adrienne ] | Charleen Sibley [ charleen sibley ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Workflow | Quotes ver 3 [ 170968 ] | Quotes ver 3.1 [ 172691 ] |
| Workflow | Quotes ver 2.5 [ 155992 ] | Quotes ver 3 [ 170968 ] |
made changes -
| Park_Address |
made changes -
| Park_Email |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Address |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | .. |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Plot |
Hide
Adrienne Barwell (Inactive)
added a comment -
Permalink
The site have advised that they have covered up the damage and do not want the panel, Steve has said it is not suitable for the other damage on the site. So we will have to put this panel into stock
Show
Adrienne Barwell (Inactive)
added a comment - The site have advised that they have covered up the damage and do not want the panel, Steve has said it is not suitable for the other damage on the site. So we will have to put this panel into stock
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
I have phoned Michael to arrange to fit the panel he has advised that he cancelled the order, I queried this and then he said that actually he hadn't sent the paperwork back. I advised that he had verbally asked me to order the panel so I had.
Michael then said he would pay for the panel if he had to however, he had damaged a back bottom panel on a VISTA and wondered if it could be used to repair that unit. The Vista is on pitch B2
I will speak to Steve and see what he thinks
Michael then said he would pay for the panel if he had to however, he had damaged a back bottom panel on a VISTA and wondered if it could be used to repair that unit. The Vista is on pitch B2
I will speak to Steve and see what he thinks
Show
Adrienne Barwell (Inactive)
added a comment - I have phoned Michael to arrange to fit the panel he has advised that he cancelled the order, I queried this and then he said that actually he hadn't sent the paperwork back. I advised that he had verbally asked me to order the panel so I had.
Michael then said he would pay for the panel if he had to however, he had damaged a back bottom panel on a VISTA and wondered if it could be used to repair that unit. The Vista is on pitch B2
I will speak to Steve and see what he thinks
ABI engineer has delivered panel and corner capping, issued worksheet
Show
Claire Folland
added a comment - ABI engineer has delivered panel and corner capping, issued worksheet
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 06/Feb/15 10:55 AM |
Daniel has advised that it would be easier for them to deliver it to Surf Bay next week (no cost) I have said this is fine because we are fitting the panel
Show
Adrienne Barwell (Inactive)
added a comment - Daniel has advised that it would be easier for them to deliver it to Surf Bay next week (no cost) I have said this is fine because we are fitting the panel
Dan has advised that the panel is at the factory and asked for a van that he can put it in. I have advised that it can go in stock 30732 which is the last Polzeath van at the factory. I am waiting for confirmation that this has been done
Show
Adrienne Barwell (Inactive)
added a comment - Dan has advised that the panel is at the factory and asked for a van that he can put it in. I have advised that it can go in stock 30732 which is the last Polzeath van at the factory. I am waiting for confirmation that this has been done
| Attachment | screenshot-9.jpg [ 82811 ] |
| Attachment | screenshot-8.jpg [ 82588 ] |
Chased Dan for a progress report on this panel
Show
Adrienne Barwell (Inactive)
added a comment - Chased Dan for a progress report on this panel
| Workflow | Quotes ver 2.1 [ 154534 ] | Quotes ver 2.5 [ 155992 ] |
| Attachment | screenshot-7.jpg [ 81522 ] |
| Attachment | screenshot-6.jpg [ 79989 ] |
| Attachment | screenshot-5.jpg [ 79988 ] |
Dan has confirmed that the panel is on order, when it is ready , they will arrange delivery in one of our vans The panel will take 2-3 weeks
Show
Adrienne Barwell (Inactive)
added a comment - Dan has confirmed that the panel is on order, when it is ready , they will arrange delivery in one of our vans The panel will take 2-3 weeks
| ID Number | 096888 |
| Parts Expected | 31/Dec/14 | |
| Supplier | ABI [ 10350 ] | |
| Ordered By? | Adrienne | |
| Order No | AS9055/5041 |
I have accepted the quotation with Dan and asked him to confirm whether he can put the panel in the Oakley still at the factory, awaiting his response
Show
Adrienne Barwell (Inactive)
added a comment - I have accepted the quotation with Dan and asked him to confirm whether he can put the panel in the Oakley still at the factory, awaiting his response
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Attachment | QUOT-1485.docx [ 79974 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Attachment | screenshot-4.jpg [ 79969 ] |
Dan advised that Mo has also asked for the price for this panel, when I spoke with Mo she advised that Tim had phoned it through. I have asked Dan to cancel Mo's request and deal with mine.
Show
Adrienne Barwell (Inactive)
added a comment - Dan advised that Mo has also asked for the price for this panel, when I spoke with Mo she advised that Tim had phoned it through. I have asked Dan to cancel Mo's request and deal with mine.
| Attachment | screenshot-3.jpg [ 79967 ] |
| Attachment | screenshot-2.jpg [ 79750 ] |
Price requested from Dan at ABI
Show
Adrienne Barwell (Inactive)
added a comment - Price requested from Dan at ABI
| Attachment | screenshot-1.jpg [ 79743 ] |
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Terry & Linda Moriaty | |
| Park_Postcode | PL27 6ST | |
| Park_Phone | 1208863320 | |
| Park_Code | POLZ01 | |
| Park_Address2 | Trenant Nook | |
| Park_City | Polzeath |
Michael from Polzeath has called, he has advised that their electrician has just damaged the w/s back bottom panel. He doesn't want the full panel replaced just 9ft of panel.
Michael requires a quote for the supply and fit of the panel, but has advised that he would like us to go ahead and order the panel because it needs replacing
He advised that he has another Oakley at the factory, and if possible he would like the panel put in there
Michael requires a quote for the supply and fit of the panel, but has advised that he would like us to go ahead and order the panel because it needs replacing
He advised that he has another Oakley at the factory, and if possible he would like the panel put in there
Show
Adrienne Barwell (Inactive)
added a comment - - edited Michael from Polzeath has called, he has advised that their electrician has just damaged the w/s back bottom panel. He doesn't want the full panel replaced just 9ft of panel.
Michael requires a quote for the supply and fit of the panel, but has advised that he would like us to go ahead and order the panel because it needs replacing
He advised that he has another Oakley at the factory, and if possible he would like the panel put in there