Details
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Type:
Roof (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Low
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Resolution: Unresolved
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Labels:None
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Model:Atlas Concept
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Status Colour:
Assessment Sheet Issued
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Park_Company:Trewiston Farm Caravan Park
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Park_Code:TREW04
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Park_Phone:01208863205
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Park_Postcode:PL27 6PX
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
Request from Customer has come via email from Matt
Issue Links
Activity
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Karen Watson (Inactive)
added a comment -
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Email sent to Katrina requesting price as per Matt's request.
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Karen Watson (Inactive)
added a comment - Email sent to Katrina requesting price as per Matt's request.
Email from Katrina requesting serial no. Replied that we do not have serial number but understand these parts are standard to all Concepts.
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Karen Watson (Inactive)
added a comment - Email from Katrina requesting serial no. Replied that we do not have serial number but understand these parts are standard to all Concepts.
Matt confirmed serial number is AT010032. Emailed s/n. to Katrina at Atlas.
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Karen Watson (Inactive)
added a comment - Matt confirmed serial number is AT010032. Emailed s/n. to Katrina at Atlas.
Further email from Katrina advising that panels come in different sizes depending on which part of the van needs repairing. Email sent to Katrina explaining what the customer is using them for and requested individual prices and dimensions of each different size panel.
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Karen Watson (Inactive)
added a comment - Further email from Katrina advising that panels come in different sizes depending on which part of the van needs repairing. Email sent to Katrina explaining what the customer is using them for and requested individual prices and dimensions of each different size panel.
Advised Adrienne I gave Matt prices supplied by Atlas on 10.06.15, but overlooked updating Jira to that affect - done now.
As Matt has not come back to me, sent him an email asking if the customer had come back to him and does he want to order?
As Matt has not come back to me, sent him an email asking if the customer had come back to him and does he want to order?
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Karen Watson (Inactive)
added a comment - - edited Advised Adrienne I gave Matt prices supplied by Atlas on 10.06.15, but overlooked updating Jira to that affect - done now.
As Matt has not come back to me, sent him an email asking if the customer had come back to him and does he want to order?
Email from Matt saying "No not heard back as of yet but there has been a bit of an issue with van so not going to chase it for the mo."
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Karen Watson (Inactive)
added a comment - Email from Matt saying "No not heard back as of yet but there has been a bit of an issue with van so not going to chase it for the mo."
Please see attached jira reference which refers to a conversation with the customer where he was going to try and purchase them direct from Elthringtons
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Adrienne Barwell (Inactive)
added a comment - Please see attached jira reference which refers to a conversation with the customer where he was going to try and purchase them direct from Elthringtons