Quotes
  1. Quotes
  2. QUOT-1783

Water ingress which customer thinks is adjacent to the stretcher roof joints-

        Details

        • Type: Roof (8 Weeks) Roof (8 Weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • ID Number:
          ABI quote for ceiling board only non matching - 18112
        • Plot:
          209
        • Model:
          Atlas Amethyst (2004)
        • Status Colour:
          Complete Complete
        • Park_Company:
           Golden Cap Caravan Park - WDLH
        • Park_Code:
          GOLD02
        • Park_Contact:
          Jen
        • Park_Phone:
          01297480010
        • Park_Postcode:
          DT6 6JX
        • Additional Contact Details:
          Hide
          Mr & Mrs Weaver- 01249- 712175
          compass cert no 609/882361N06
          email: reg.pat@talktalk.net
          Show
          Mr & Mrs Weaver- 01249- 712175 compass cert no 609/882361N06 email: reg.pat@talktalk.net
        • Invoice Number:
          465025 / 465026
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          Jen at park requested we go to assess and quote to repair
          1. PDF File
            SKM_C224e15111716381.pdf
            296 kB
            Nikki Curtis
          2. PDF File
            SKM_C224e15111716380.pdf
            342 kB
            Nikki Curtis
          3. PDF File
            SKM_C224e15081908420.pdf
            307 kB
            Ellie W
          4. PDF File
            Satisfaction Note QUOT-1783.pdf
            206 kB
            Ellie W
          5. PDF File
            QUOT-1783.pdf
            611 kB
            Ellie W
          6. PDF File
            24.08.15 quot-1783 engineer report .pdf
            650 kB
            Lorraine Pryor
          7. PDF File
            19.11.15 engineer report re boards .pdf
            749 kB
            Lorraine Pryor
          8. PDF File
            11.01.16 worksheet for quote-1783 completed .pdf
            639 kB
            Lorraine Pryor
          9. PDF File
            09.11.15 compass insurance acceptance.pdf
            930 kB
            Lorraine Pryor
          10. Microsoft Word
            02.09.15 QUOT-1783.docx LB.docx
            17 kB
            Lorraine Pryor
          11. Microsoft Word
            02.09.15 QUOT-1783.B to reapair ceiling boards LB.docx
            17 kB
            Lorraine Pryor
          12. Microsoft Word
            02.09.15 QUOT-1783.A to waterproof van out side docx LB.docx
            17 kB
            Lorraine Pryor
          13. PDF File
            02.09.15 ABI quote fro ceiling board quote ref 18112.pdf
            596 kB
            Lorraine Pryor
          1. screenshot-4.png
            167 kB
          2. screenshot-3.png
            195 kB
          3. screenshot-2.jpg
            188 kB
          4. screenshot-1.jpg
            171 kB
          5. Email from Atlas.jpg
            228 kB
          6. Email from & reply to park.jpg
            254 kB
          7. Assessment sheet issued.jpg
            241 kB
          8. 27.1.16 - Email to Thistle .png
            175 kB
          9. 27.1.16.png
            213 kB
          10. 26.11.15 worksheet.png
            186 kB
          11. 26.11.15 sage ceiling boards.png
            135 kB
          12. 24.08.15 email to Katrina.jpg
            142 kB
          13. 21.03.16 Memo to matt.png
            191 kB
          14. 18.11.15 email from compass.png
            191 kB
          15. 11.11.15 email to compass re parts.png
            192 kB

            Issue Links

            Same Van

            Wallboards/Ceiling Boards (8 Weeks) - Structure Wallboards & Ceiling Boards CHARGE-1878 10 ceiling board ABI

            • Manager escalations - Issues escalated to Adrienne
            • Complete

              Activity

              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open Worksheet Issued Worksheet Issued
              		5h 4m 1 Karen Watson (Inactive) 30/Jul/15 2:28 PM
              Worksheet Issued Worksheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
              		33d 22h 1m 1 Lorraine Pryor (Inactive) 02/Sep/15 12:29 PM
              Quotation accepted Quotation accepted Rejected Rejected
              		4s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:04 PM
              Rejected Rejected Resolved Resolved
              		6s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:05 PM
              Complete Complete Reopened Reopened
              		13d 17h 53m 1 Claire Folland 09/Nov/15 9:03 AM
              Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
              		7h 33m 1 Lorraine Pryor (Inactive) 09/Nov/15 4:37 PM
              Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
              		11s 1 Lorraine Pryor (Inactive) 09/Nov/15 4:37 PM
              Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
              		9s 2 Lorraine Pryor (Inactive) 09/Nov/15 4:37 PM
              Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
              		21s 2 Lorraine Pryor (Inactive) 09/Nov/15 4:37 PM
              Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
              		19d 22h 46m 2 Lorraine Pryor (Inactive) 09/Nov/15 4:37 PM
              Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
              		34d 4h 47m 2 Lorraine Pryor (Inactive) 09/Nov/15 4:37 PM
              Quotation accepted Quotation accepted Parts ordered Parts ordered
              		1d 22h 32m 1 Lorraine Pryor (Inactive) 11/Nov/15 3:10 PM
              Parts ordered Parts ordered Parts Recieved Parts Recieved
              		14d 22h 33m 1 Lorraine Pryor (Inactive) 26/Nov/15 1:44 PM
              Parts Recieved Parts Recieved Parts in Stock Parts in Stock
              		26s 1 Lorraine Pryor (Inactive) 26/Nov/15 1:44 PM
              Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
              		3s 1 Lorraine Pryor (Inactive) 26/Nov/15 1:44 PM
              Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
              		8d 25m 1 Adrienne Barwell (Inactive) 04/Dec/15 2:09 PM
              Engineer Scheduled Engineer Scheduled Work Completed Work Completed
              		39d 22h 35m 1 temp 13/Jan/16 12:45 PM
              Work Completed Work Completed Satisfaction Note Satisfaction Note
              		11s 1 temp 13/Jan/16 12:45 PM
              Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
              		70d 20h 59m 1 temp 24/Mar/16 9:44 AM
              Awaiting Payment Awaiting Payment Resolved Resolved
              		545d 23h 47m 1 monica 21/Sep/17 10:32 AM
              Resolved Resolved Complete Complete
              		4m 42s 2 monica 21/Sep/17 10:32 AM

                People

                • Assignee:
                  Charleen Sibley
                  Reporter:
                  Karen Watson (Inactive)
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Due:
                    Created:
                    Updated:
                    Resolved:
                    Parts in:
                    Work Scheduled: