Quotes
  1. Quotes
  2. QUOT-1783

Water ingress which customer thinks is adjacent to the stretcher roof joints-

    Details

    • Type: Roof (8 Weeks) Roof (8 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • ID Number:
      ABI quote for ceiling board only non matching - 18112
    • Plot:
      209
    • Model:
      Atlas Amethyst (2004)
    • Status Colour:
      Complete Complete
    • Park_Company:
       Golden Cap Caravan Park - WDLH
    • Park_Code:
      GOLD02
    • Park_Contact:
      Jen
    • Park_Phone:
      01297480010
    • Park_Postcode:
      DT6 6JX
    • Additional Contact Details:
      Hide
      Mr & Mrs Weaver- 01249- 712175
      compass cert no 609/882361N06
      email: reg.pat@talktalk.net
      Show
      Mr & Mrs Weaver- 01249- 712175 compass cert no 609/882361N06 email: reg.pat@talktalk.net
    • Invoice Number:
      465025 / 465026
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      Yes
    • SLA Status:

      Description

      Jen at park requested we go to assess and quote to repair
      1. SKM_C224e15111716381.pdf
        296 kB
        Nikki Curtis
      2. SKM_C224e15111716380.pdf
        342 kB
        Nikki Curtis
      3. SKM_C224e15081908420.pdf
        307 kB
        Ellie W
      4. Satisfaction Note QUOT-1783.pdf
        206 kB
        Ellie W
      5. QUOT-1783.pdf
        611 kB
        Ellie W
      6. 24.08.15 quot-1783 engineer report .pdf
        650 kB
        Lorraine Pryor
      7. 19.11.15 engineer report re boards .pdf
        749 kB
        Lorraine Pryor
      8. 11.01.16 worksheet for quote-1783 completed .pdf
        639 kB
        Lorraine Pryor
      9. 09.11.15 compass insurance acceptance.pdf
        930 kB
        Lorraine Pryor
      10. 02.09.15 QUOT-1783.docx LB.docx
        17 kB
        Lorraine Pryor
      11. 02.09.15 QUOT-1783.B to reapair ceiling boards LB.docx
        17 kB
        Lorraine Pryor
      12. 02.09.15 QUOT-1783.A to waterproof van out side docx LB.docx
        17 kB
        Lorraine Pryor
      13. 02.09.15 ABI quote fro ceiling board quote ref 18112.pdf
        596 kB
        Lorraine Pryor
      1. screenshot-4.png
        167 kB
      2. screenshot-3.png
        195 kB
      3. screenshot-2.jpg
        188 kB
      4. screenshot-1.jpg
        171 kB
      5. Email from Atlas.jpg
        228 kB
      6. Email from & reply to park.jpg
        254 kB
      7. Assessment sheet issued.jpg
        241 kB
      8. 27.1.16 - Email to Thistle .png
        175 kB
      9. 27.1.16.png
        213 kB
      10. 26.11.15 worksheet.png
        186 kB
      11. 26.11.15 sage ceiling boards.png
        135 kB
      12. 24.08.15 email to Katrina.jpg
        142 kB
      13. 21.03.16 Memo to matt.png
        191 kB
      14. 18.11.15 email from compass.png
        191 kB
      15. 11.11.15 email to compass re parts.png
        192 kB

        Issue Links

          Activity

          21/Sep/17 10:32 AM
          Status Change
          1 second
          21/Sep/17 10:32 AM
          Awaiting Payment
          Status Change
          7 months and 1 day and 2 hours and 40 seconds
          20/Feb/17 8:31 AM
          Assigned
          10 months and 3 weeks and 5 days and 22 hours and 46 minutes and 41 seconds
          24/Mar/16 9:44 AM
          Satisfaction Note
          Status Change
          Awaiting Payment
          2 months and 1 week and 3 days and 20 hours and 59 minutes and 9 seconds
          13/Jan/16 12:45 PM
          Work Completed
          Status Change
          Satisfaction Note
          11 seconds
          13/Jan/16 12:45 PM
          Engineer Scheduled
          Status Change
          Work Completed
          1 day and 20 hours and 6 minutes and 22 seconds
          11/Jan/16 4:38 PM
          Assigned
          1 month and 1 week and 2 hours and 29 minutes and 2 seconds
          04/Dec/15 2:09 PM
          Worksheet Issued
          Status Change
          Engineer Scheduled
          1 week and 1 day and 25 minutes and 24 seconds
          26/Nov/15 1:44 PM
          Parts in Stock
          Status Change
          Worksheet Issued
          3 seconds
          26/Nov/15 1:44 PM
          Parts Recieved
          Status Change
          Parts in Stock
          26 seconds
          26/Nov/15 1:44 PM
          Parts ordered
          Status Change
          Parts Recieved
          2 weeks and 22 hours and 33 minutes and 33 seconds
          11/Nov/15 3:10 PM
          Quotation accepted
          Status Change
          Parts ordered
          1 day and 22 hours and 32 minutes and 55 seconds
          09/Nov/15 4:37 PM
          Waiting for Customer
          Status Change
          Quotation accepted
          1 second
          09/Nov/15 4:37 PM
          Quotation supplied
          Status Change
          Waiting for Customer
          2 seconds
          09/Nov/15 4:37 PM
          Awaiting Quote
          Status Change
          Quotation supplied
          4 seconds
          09/Nov/15 4:37 PM
          Engineer Assessment Scheduled
          Status Change
          Awaiting Quote
          5 seconds
          09/Nov/15 4:37 PM
          Assessment Sheet Issued
          Status Change
          Engineer Assessment Scheduled
          11 seconds
          09/Nov/15 4:37 PM
          Reopened
          Status Change
          Assessment Sheet Issued
          7 hours and 33 minutes and 59 seconds
          09/Nov/15 9:03 AM
          Complete
          Status Change
          Reopened
          1 week and 6 days and 17 hours and 53 minutes and 23 seconds
          26/Oct/15 3:09 PM
          Resolved
          Status Change
          Complete
          4 minutes and 40 seconds
          26/Oct/15 3:05 PM
          Rejected
          Status Change
          Resolved
          6 seconds
          26/Oct/15 3:04 PM
          Quotation accepted
          Status Change
          Rejected
          4 seconds
          26/Oct/15 3:04 PM
          Waiting for Customer
          Status Change
          Quotation accepted
          1 month and 4 days and 3 hours and 47 minutes and 47 seconds
          22/Sep/15 11:17 AM
          Quotation supplied
          Status Change
          Waiting for Customer
          2 weeks and 5 days and 22 hours and 46 minutes and 54 seconds
          02/Sep/15 12:30 PM
          Awaiting Quote
          Status Change
          Quotation supplied
          16 seconds
          02/Sep/15 12:29 PM
          Engineer Assessment Scheduled
          Status Change
          Awaiting Quote
          4 seconds
          02/Sep/15 12:29 PM
          Worksheet Issued
          Status Change
          Engineer Assessment Scheduled
          1 month and 2 days and 22 hours and 1 minute and 38 seconds
          30/Jul/15 2:28 PM
          Assigned
          8 seconds
          Transition Owner Before Transition Transition After Transition Response Time
          30/Jul/15 2:28 PM
          Status Change
          Worksheet Issued
          5 hours and 4 minutes and 19 seconds

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Karen Watson (Inactive)
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Parts in:
                Work Scheduled: