Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      Carries 7
    • Model:
      Swift Vendee aprox 9 years old
    • Serial:
      unknow
    • Part Number:
      1704528 TILE PAN ROOF 1.1M x 1.91M GRAPHITE x 12
    • Part Number 2:
      1704528 TILE PAN ROOF 1.1M x 1.91M GRAPHITE Includes The Outer Graphite RoofVent-Not Shown In Picture) x 1 plus some screws
    • Status Colour:
      Complete Complete
    • Supplier:
      Swift
    • Park_Company:
       Oakdene Forest Park
    • Park_Code:
      OAKD02
    • Park_Phone:
      01202 865601
    • Park_Postcode:
      BH24 2RZ
    • Additional Contact Details:
      Hide
      Mr Brian Hughes
      07860 341224
      Show
      Mr Brian Hughes 07860 341224
    • Invoice Number:
      ..
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA Status:

      Description

      THIS WILL BE AN INSURANCE JOB
      1. 24.08.15 QUOT-1801-1.docx LB.docx
        17 kB
        Lorraine Pryor
      2. 24.08.15 Quot- 1801 engineers worksheet.pdf
        575 kB
        Lorraine Pryor
      3. SKM_C224e15081908415.pdf
        235 kB
        Ellie W
      1. 06.08.15 work sheet issued.jpg
        161 kB
      2. 24.08.15.jpg
        178 kB
      3. 24.08.15.jpg
        159 kB
      4. 24.08.15 email to owner.jpg
        123 kB
      5. 26.08.15 photo.jpg
        85 kB

        Activity

        Lorraine Pryor (Inactive) created issue -
        Lorraine Pryor (Inactive) made changes -
        Field Original Value New Value
        Due Date 23/Sep/14 01/Oct/15
        Serial 16124H unknow
        Additional Contact Details Tom Ambler 01202 865622 Mr Brain Hughes
        07860 341224
        Model moselle unknow
        Stock_Number 30040
        Hide
        Lorraine Pryor (Inactive) added a comment -
        This issue was report by Lara at Briport today by phone, I have called Mt Hughes to trya and get some more info for the work sheet.
        Need make / model/ serial no etc
        Show
        Lorraine Pryor (Inactive) added a comment - This issue was report by Lara at Briport today by phone, I have called Mt Hughes to trya and get some more info for the work sheet. Need make / model/ serial no etc
        Lorraine Pryor (Inactive) made changes -
        Plot unknown Carries 7
        Lorraine Pryor (Inactive) made changes -
        Additional Contact Details Mr Brain Hughes
        07860 341224
        Mr Brian Hughes
        07860 341224
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Work sheet issued today
        Show
        Lorraine Pryor (Inactive) added a comment - Work sheet issued today
        Lorraine Pryor (Inactive) made changes -
        Attachment 06.08.15 work sheet issued.jpg [ 99044 ]
        Lorraine Pryor (Inactive) made changes -
        Status Open [ 1 ] Worksheet Issued [ 10004 ]
        Lorraine Pryor (Inactive) made changes -
        Summary Leak on roof coating has peeled of roof- cosmetic!
        Lorraine Pryor (Inactive) made changes -
        Model unknow Swift Vendee aprox 9 years old
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Mr Hughes has called back and spoken to Karen its not a leak its just cosmetic, so its not urgent.
        Karen has written some notes on the worksheet.
        Show
        Lorraine Pryor (Inactive) added a comment - Mr Hughes has called back and spoken to Karen its not a leak its just cosmetic, so its not urgent. Karen has written some notes on the worksheet.
        Karen Watson (Inactive) made changes -
        Description THIS WILL BE AN INSURANCE JOB
        Hide
        Karen Watson (Inactive) added a comment -
        Called Mr Hughes and advised engineer (Steve) will visit him on Wednesday to make assessment - VERY HAPPY.
        Show
        Karen Watson (Inactive) added a comment - Called Mr Hughes and advised engineer (Steve) will visit him on Wednesday to make assessment - VERY HAPPY.
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] High [ 23 ]
        Hide
        Ellie W (Inactive) added a comment -
        Engineer assessment sheet returned and attached
        I will hand this sheet to Lorraine so she is able to process this and provide a quotation to the customer
        Show
        Ellie W (Inactive) added a comment - Engineer assessment sheet returned and attached I will hand this sheet to Lorraine so she is able to process this and provide a quotation to the customer
        Ellie W (Inactive) made changes -
        Attachment SKM_C224e15081908415.pdf [ 99680 ]
        Lorraine Pryor (Inactive) made changes -
        Supplier Swift [ 10353 ]
        Part Number 2 1704528 TILE PAN ROOF 1.1M x 1.91M GRAPHITE Includes The Outer Graphite RoofVent-Not Shown In Picture) x 1 plus some screws
        Part Number 1704528 TILE PAN ROOF 1.1M x 1.91M GRAPHITE x 12
        Lorraine Pryor (Inactive) made changes -
        Attachment 24.08.15.jpg [ 99880 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment 24.08.15.jpg [ 99881 ]
        Lorraine Pryor (Inactive) made changes -
        Hide
        Lorraine Pryor (Inactive) added a comment -
        I have today scanned the engineers report to jira I have also called Mr Hughes to say that I will do the quote today and email it over.
        I have now taken Mr Hughes and obtained his email and address.
        brian.t.hughes@btopenworld.com
        24 West Hill, Dunstable LU6 3PW
        Show
        Lorraine Pryor (Inactive) added a comment - I have today scanned the engineers report to jira I have also called Mr Hughes to say that I will do the quote today and email it over. I have now taken Mr Hughes and obtained his email and address. brian.t.hughes@btopenworld.com 24 West Hill, Dunstable LU6 3PW
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Quote:
        2 days -2 men Labour £1184.00
        Roof vent £78.30
        Roof tiles x 12 £810.00
        Misc sundries £15.00
        Travel Mileage £132.00
        Travel labour £150.00
        sub total 2369.30
        vat £473.86
        total £2843.16
        Show
        Lorraine Pryor (Inactive) added a comment - Quote: 2 days -2 men Labour £1184.00 Roof vent £78.30 Roof tiles x 12 £810.00 Misc sundries £15.00 Travel Mileage £132.00 Travel labour £150.00 sub total 2369.30 vat £473.86 total £2843.16
        Lorraine Pryor (Inactive) made changes -
        Attachment 24.08.15 email to owner.jpg [ 99887 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment 24.08.15 QUOT-1801-1.docx LB.docx [ 99888 ]
        Lorraine Pryor (Inactive) made changes -
        Status Worksheet Issued [ 10004 ] Engineer Assessment Scheduled [ 10048 ]
        Plot
        Lorraine Pryor (Inactive) made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Lorraine Pryor (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Manufacturer swift parts and surf bay engineer
        Lorraine Pryor (Inactive) made changes -
        Attachment 26.08.15 photo.jpg [ 100071 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.5 [ 166701 ] Quotes ver 3 [ 171224 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 3 [ 171224 ] Quotes ver 3.1 [ 173053 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Agin quote was sent to customer back in aug and we haven't heard back from him yet so I will close this off.
        Show
        Lorraine Pryor (Inactive) added a comment - Agin quote was sent to customer back in aug and we haven't heard back from him yet so I will close this off.
        Lorraine Pryor (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
        Lorraine Pryor (Inactive) made changes -
        Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
        Lorraine Pryor (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Rejected [ 10002 ]
        Lorraine Pryor (Inactive) made changes -
        Status Rejected [ 10002 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Lorraine Pryor (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        made changes -
        Park_Contact
        made changes -
        Park_Contact
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Worksheet Issued Worksheet Issued
        8m 21s 1 Lorraine Pryor (Inactive) 06/Aug/15 3:34 PM
        Worksheet Issued Worksheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
        18d 9m 1 Lorraine Pryor (Inactive) 24/Aug/15 3:44 PM
        Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
        5s 1 Lorraine Pryor (Inactive) 24/Aug/15 3:44 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        17s 1 Lorraine Pryor (Inactive) 24/Aug/15 3:44 PM
        Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
        63d 21m 1 Lorraine Pryor (Inactive) 26/Oct/15 3:06 PM
        Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
        2s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:06 PM
        Quotation accepted Quotation accepted Rejected Rejected
        10s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:06 PM
        Rejected Rejected Resolved Resolved
        3s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:06 PM
        Resolved Resolved Complete Complete
        2s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:06 PM

          People

          • Assignee:
            Lorraine Pryor (Inactive)
            Reporter:
            Lorraine Pryor (Inactive)
          • Watchers:
            0 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved: