Details
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Type:
Structure (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Plot:9
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Model:Loire
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Serial:021016H
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Size:32x10
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Status Colour:
Assessment Sheet Issued
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Stock_Number:32146
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Park_Company:Polruan Holiday Centre
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Park_Code:POLR01
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Park_Contact:Mr & Mrs Hemley
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Park_Phone:01726870263
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Park_Postcode:PL23 1QH
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Additional Contact Details:
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Issue Links
- Same Van
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CHARGE-2205
Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van.- charge to mayflower?- park want surf bay to fit
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- Complete
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1. |
CLONE - Update Customer |  |
Complete | Claire Folland | |
2. |
CLONE - Check Parts | |
Complete | Claire Folland |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Link |
This issue Same Van |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| PER | SBH001833 to get part sooner | |
| Description |
Materials
Centre Barge Board Cap - £119.30 nett as its being charge to mayflower 03.05.16 this quote wil increase by £10.00 plus vat as swift now charged this for every order placed - I have emailed Mayflower to update them |
|
| Due Date | 25/Mar/16 | 11/Oct/16 |
| ID Number | SBH003727 | |
| Plot | 9 | |
| Work Scheduled | 16/Mar/16 | |
| Order No | AS9947/4041 | |
| Part Number | 1710861 - Centre Barge Board, Net Cost: £119.30 direct to park |
| Attachment | Wally 16.03.16 033.JPG [ 125822 ] |
| Attachment | Wally 16.03.16 034.JPG [ 125823 ] |
| Attachment | screenshot-9.png [ 125819 ] |
| Attachment | supply and fit mayflower email.png [ 125821 ] |
| Attachment | 03.05.16 Per to get part sooner.png [ 125792 ] |
| Attachment | FW Stock No 32454 - Lower Polladras Touring park our ref Normal .msg [ 125805 ] |
| Attachment |
|
| Attachment |
|
| Attachment | 03.05.16 email re extra £10.00 pp plus vat by swift.png [ 125791 ] |
| Attachment | 03.05.16 swift order.png [ 125795 ] |
| Attachment | 19.05.16 email re delivery date parts.png [ 125800 ] |
| Attachment | 24.3.16.png [ 125802 ] |
| Attachment | 22.3.16.png [ 125801 ] |
| Attachment | screenshot-10.png [ 125811 ] |
| Attachment | screenshot-3.png [ 125813 ] |
| Attachment | screenshot-4.png [ 125814 ] |
| Attachment | screenshot-6.png [ 125816 ] |
| Attachment | screenshot-7.png [ 125817 ] |
| Summary | Following on from repairs to Centre Barge cap repir-charge-2205 the park owner has now indicated damage to panle door side at the top between windows - see photos | Following on from repairs to Centre Barge cap repir-charge-2205 the park owner has now indicated damage to panle door side at the top between windows - see photos- in yellow folder |
| Project | Chargeable Parts [ 10030 ] | Quotes [ 10020 ] |
| Key | CHARGE-2525 | QUOT-2413 |
| Workflow | Chargeable Parts ver 2.0 [ 187754 ] | Quotes ver 3.1 [ 187757 ] |
| Status | Awaiting Customer Info [ 10012 ] | Awaiting Quote [ 10006 ] |
| Parts_Delivered_to | Direct to Park [ 10850 ] |
| Attachment | email to matt asking for photos.png [ 125832 ] |
I have emailed Matt asking for the photos on this one.
Once I get them I can then email ECS/ swift to get cost for the panels I will also need to know the labour time and how many men etc which Matt has not put on the worksheet ??
Once I get them I can then email ECS/ swift to get cost for the panels I will also need to know the labour time and how many men etc which Matt has not put on the worksheet ??
Show
Lorraine Pryor (Inactive)
added a comment - - edited I have emailed Matt asking for the photos on this one.
Once I get them I can then email ECS/ swift to get cost for the panels I will also need to know the labour time and how many men etc which Matt has not put on the worksheet ??
| Attachment | email delivered to matt.png [ 125833 ] |
| Attachment | memo to matt 16.08.16.png [ 125834 ] |
| Attachment | email delivery to the park.png [ 125840 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Summary | Following on from repairs to Centre Barge cap repir-charge-2205 the park owner has now indicated damage to panle door side at the top between windows - see photos- in yellow folder | Following on from repairs to Centre Barge cap repir-charge-2205 the park owner has now indicated damage to panel door side at the top between windows - see photos- in yellow folder |
| Resolution | Completed [ 1 ] |
Not heard back from Anyone on this so I will close this off .
Show
Lorraine Pryor (Inactive)
added a comment - Not heard back from Anyone on this so I will close this off .
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | Accepted [ 12254 ] |
| Quote outcome | Accepted [ 12254 ] | Rejected [ 12255 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Rejected [ 12255 ] | None [ 12253 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
54s | 1 | Lorraine Pryor (Inactive) | 16/Aug/16 4:10 PM | |||||
|
12m 59s | 1 | Lorraine Pryor (Inactive) | 16/Aug/16 4:23 PM | |||||
|
98d 41m | 1 | Lorraine Pryor (Inactive) | 22/Nov/16 4:05 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 22/Nov/16 4:05 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 22/Nov/16 4:05 PM | |||||
|
8s | 1 | Lorraine Pryor (Inactive) | 22/Nov/16 4:05 PM | |||||
|
5s | 1 | Lorraine Pryor (Inactive) | 22/Nov/16 4:05 PM | |||||
|
268d 19h 52m | 1 | charleen sibley | 18/Aug/17 12:57 PM | |||||
|
3129d 24m | 1 | 13/Mar/26 12:22 PM | ||||||
|
26s | 1 | 13/Mar/26 12:22 PM |
I'm now waiting for the photos from Matt and I have now chased Mayflower to see if they can provide a transport doc or confirm if they can confirm that they did do the damage before we go back to the park with an update to say yes Mayflower will pay or no and we will provide a quote.
This is in the yellow folder