Quotes
  1. Quotes
  2. QUOT-3000

The door opens the wrong way and hits against the kitchen window - the park would like the door re-hung the other way round

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Assessment Sheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • ID Number:
          SBH009160
        • Plot:
          5
        • Model:
          Burgundy
        • Serial:
          023776h
        • Status Colour:
          Assessment Sheet Issued Assessment Sheet Issued
        • Stock_Number:
          33460
        • Park_Company:
           Ladram Bay Holiday Centre
        • Park_Code:
          LADR01
        • Park_Phone:
          01395 568761
        • Park_Postcode:
          EX9 7BX
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None

          Description

          Steve has said this needs a new door / frame and foam sealant
          2 men 3 hours
          1. Microsoft Word
            QUOT-3000.docx
            18 kB
            Charleen Sibley
          1. Swift Submit.png
            290 kB
          2. screenshot-3.png
            329 kB
          3. screenshot-2.png
            416 kB
          4. screenshot-1.png
            416 kB
          5. rejected by swift.png
            426 kB
          6. email from the park.png
            397 kB
          7. door.JPG
            94 kB
          8. CCF17122018_00004.jpg
            914 kB

            Issue Links

            Customer Problem with

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-21007 Main door not fitted correctly and has gap on closing.

            • Normal - Normal Priority
            • Complete

              Activity

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              Debbie Bartlett (Inactive) added a comment - - edited
              Karl has called chasing this. Heather has already emailed the quotation over to him on the 16.11.18, he said he did not receive it. Heather has confirmed she had conversation with Karl ref the price of the quotation at the time and he queried it saying it was one 20th of the van and would not pay it.
              He has just advised me he will send the quotation to the owner. Call time 16.26.08pm
              Show
              Debbie Bartlett (Inactive) added a comment - - edited Karl has called chasing this. Heather has already emailed the quotation over to him on the 16.11.18, he said he did not receive it. Heather has confirmed she had conversation with Karl ref the price of the quotation at the time and he queried it saying it was one 20th of the van and would not pay it. He has just advised me he will send the quotation to the owner. Call time 16.26.08pm
              Hide
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              Summer Stangroom (Inactive) added a comment -
              Swifr rejected this as this is standard so this will stay as a quote.
              Show
              Summer Stangroom (Inactive) added a comment - Swifr rejected this as this is standard so this will stay as a quote.
              Hide
              Permalink
              Summer Stangroom (Inactive) added a comment -
              I will submit through to Swift.
              Show
              Summer Stangroom (Inactive) added a comment - I will submit through to Swift.
              Hide
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              Heather Barbieri (Inactive) added a comment -
              Carl has called he wanted to know what was happening with the door I explained Charleen was off sick, I spoke to Sarah and she advised to get some photo's of the door and the issue and then forward them to her. I explained this to Carl and he asked for the quote i have emailed this over to him and will speak to Charleen on Monday
              Show
              Heather Barbieri (Inactive) added a comment - Carl has called he wanted to know what was happening with the door I explained Charleen was off sick, I spoke to Sarah and she advised to get some photo's of the door and the issue and then forward them to her. I explained this to Carl and he asked for the quote i have emailed this over to him and will speak to Charleen on Monday
              Hide
              Permalink
              Charleen Sibley added a comment -
              The RH hung version is 1715971 DOOR EXT R/H 830X1902 SG WHITE
              Show
              Charleen Sibley added a comment - The RH hung version is 1715971 DOOR EXT R/H 830X1902 SG WHITE
              Hide
              Permalink
              Charleen Sibley added a comment -
              9844655 RH HUNG DOOR FRAME AND VENT SG WHT Quantity:
              Show
              Charleen Sibley added a comment - 9844655 RH HUNG DOOR FRAME AND VENT SG WHT Quantity:
              Hide
              Permalink
              Charleen Sibley added a comment -
              park asked for a quote to swap the door around so it opens the other way. Spoke to steve about this and he said a new door and frame would be needed. Provide quote and sent to the park.
              Show
              Charleen Sibley added a comment - park asked for a quote to swap the door around so it opens the other way. Spoke to steve about this and he said a new door and frame would be needed. Provide quote and sent to the park.

                People

                • Assignee:
                  Charleen Sibley
                  Reporter:
                  Charleen Sibley
                • Watchers:
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                  Dates

                  • Created:
                    Updated: