Quotes
  1. Quotes
  2. QUOT-3208

Crack in Shower pod

        Details

        • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          Acorn
        • Model:
          Spod
        • Serial:
          023109H
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Supplier:
          Misc
        • Ordered By?:
          DT
        • Park_Company:
           Hele Valley Holiday Park
        • Park_Code:
          HELE01
        • Park_Contact:
          Scott Love
        • Park_Phone:
          01271 862460
        • Park_Postcode:
          EX34 9RD
        • Invoice Number:
          483302
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None
        1. PDF File
          CCE_000035.pdf
          165 kB
          Duncan Thomson
        2. PDF File
          CCF_000011.pdf
          568 kB
          Duncan Thomson
        3. File
          RE Swift Spod Shower.msg
          111 kB
          Duncan Thomson
        1. IMG_8314.JPG
          78 kB
        2. IMG_8315.JPG
          38 kB
        3. IMG_8316.JPG
          78 kB
        4. IMG_8317.JPG
          39 kB
        5. IMG_8318.JPG
          63 kB
        6. IMG_8319.JPG
          73 kB
        7. IMG_8320.JPG
          140 kB
        8. Quote Sent.png
          198 kB
        9. SD Email quote.png
          63 kB

          Activity

          Ascending order - Click to sort in descending order
          Duncan Thomson created issue -
          Duncan Thomson made changes -
          Field Original Value New Value
          Park_Contact Sandra & Rachel
          Park_Postcode EX34 9RD
          Park_Email holidays@helevalley.co.uk
          Park_Phone 01271 862460
          Park_Code HELE01
          Park_Key_Account Yes
          Park_Address2 Hele Bay
          Park_City Ilfracombe
          Park_Address Hele Valley Holiday Park
          Duncan Thomson made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Attachment IMG_8314.JPG [ 270445 ]
          Attachment IMG_8315.JPG [ 270446 ]
          Attachment IMG_8316.JPG [ 270447 ]
          Attachment IMG_8317.JPG [ 270448 ]
          Attachment IMG_8318.JPG [ 270449 ]
          Attachment IMG_8319.JPG [ 270450 ]
          Attachment IMG_8320.JPG [ 270451 ]
          Duncan Thomson made changes -
          Attachment RE Swift Spod Shower.msg [ 270453 ]
          Duncan Thomson made changes -
          Attachment CCF_000011.pdf [ 270458 ]
          Duncan Thomson made changes -
          Attachment Quote Sent.png [ 270460 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          SD Quote sent park direct
          Show
          Duncan Thomson added a comment - SD Quote sent park direct
          Duncan Thomson made changes -
          Attachment CCE_000035.pdf [ 271861 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Quote Accepted will arrange SD and us a date to carry out repair.
          Show
          Duncan Thomson added a comment - Quote Accepted will arrange SD and us a date to carry out repair.
          Hide
          Permalink
          Duncan Thomson added a comment -
          Email sent to SD
          Show
          Duncan Thomson added a comment - Email sent to SD
          Duncan Thomson made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Claire Folland made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Claire Folland made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Claire Folland made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number 483302
          Claire Folland made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Hide
          Permalink
          Claire Folland added a comment -
          INV - 483302
          Show
          Claire Folland added a comment - INV - 483302
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Duncan Thomson made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Duncan Thomson made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome Accepted [ 12254 ] None [ 12253 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          This shower pod has developed a new crack and have reopened this job and sent it over to SD again
          Show
          Duncan Thomson added a comment - This shower pod has developed a new crack and have reopened this job and sent it over to SD again
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Duncan Thomson made changes -
          Attachment SD Email quote.png [ 363733 ]
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Good morning Duncan,

          Thank you for your email.

          We have a technician available on Thursday 17th August for a full day?

          We would not be able to put a warranty with the works again as this cracking is likely to be from movement.
          Show
          Duncan Thomson added a comment - Good morning Duncan, Thank you for your email. We have a technician available on Thursday 17th August for a full day? We would not be able to put a warranty with the works again as this cracking is likely to be from movement.
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Assessment Sheet Issued Assessment Sheet Issued
          		54s 1 Duncan Thomson 15/Jan/20 3:32 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		5s 1 Duncan Thomson 12/Feb/20 1:59 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		6m 13s 1 Duncan Thomson 12/Feb/20 2:05 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		13d 20h 25m 1 Duncan Thomson 26/Feb/20 10:30 AM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		5s 1 Duncan Thomson 26/Feb/20 10:30 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		22d 12m 1 Claire Folland 19/Mar/20 10:42 AM
          Parts Recieved Parts Recieved Parts in Stock Parts in Stock
          		2s 1 Claire Folland 19/Mar/20 10:42 AM
          Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
          		3s 1 Claire Folland 19/Mar/20 10:42 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		5s 1 Claire Folland 19/Mar/20 10:43 AM
          Engineer Scheduled Engineer Scheduled Work Completed Work Completed
          		2s 1 Claire Folland 19/Mar/20 10:43 AM
          Work Completed Work Completed Satisfaction Note Satisfaction Note
          		9s 1 Claire Folland 19/Mar/20 10:43 AM
          Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
          		9s 1 Claire Folland 19/Mar/20 10:43 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		11d 22h 1 charleen sibley 31/Mar/20 9:44 AM
          Resolved Resolved Complete Complete
          		2s 1 charleen sibley 31/Mar/20 9:44 AM
          Complete Complete Reopened Reopened
          		1221d 12h 3m 1 Duncan Thomson 04/Aug/23 9:47 PM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          		3s 1 Duncan Thomson 04/Aug/23 9:47 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		27d 22h 27m 2 Duncan Thomson 04/Aug/23 9:48 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		9d 50m 2 Duncan Thomson 13/Aug/23 10:39 PM

            People

            • Assignee:
              Duncan Thomson
              Reporter:
              Duncan Thomson
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated: