Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Quotation accepted
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      GS11
    • Model:
      Oakley
    • Serial:
      1732106
    • Size:
      28x12
    • Status Colour:
      Quotation accepted Quotation accepted
    • Supplier:
      ABI
    • Ordered By?:
      DT
    • Park_Company:
       Holiday Resort Unity
    • Park_Code:
      UNIT01
    • Park_Contact:
      Elly Peters
    • Park_Phone:
      01278 751602
    • Park_Postcode:
      TA8 2RB
    • Additional Contact Details:
      Laura Budd
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      Hi Carly,

      Can you please see the photos attached and arrange a quote for the panel damage to be replaced please.

      Thanks
      Laura
      1. QUOTE 60844.docx
        19 kB
        Duncan Thomson
      2. Quote 53107.docx
        19 kB
        Duncan Thomson
      3. QUOT-3609 2.pdf
        209 kB
        Duncan Thomson
      4. QUOT-3609.pdf
        209 kB
        Duncan Thomson
      1. Quote sent.png
        457 kB
      2. Quote sent.png
        67 kB
      3. Parts Enquiry.png
        42 kB

        Issue Links

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Assessment Sheet Issued Assessment Sheet Issued
          1m 48s 1 Duncan Thomson 08/Jun/22 11:06 AM
          Quotation accepted Quotation accepted Rejected Rejected
          3s 1 Ben Mason (Inactive) 11/Jul/23 4:08 PM
          Rejected Rejected Resolved Resolved
          7s 1 Ben Mason (Inactive) 11/Jul/23 4:08 PM
          Resolved Resolved Complete Complete
          1s 1 Ben Mason (Inactive) 11/Jul/23 4:08 PM
          Complete Complete Reopened Reopened
          36d 6h 55m 1 Duncan Thomson 16/Aug/23 11:04 PM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          8s 1 Duncan Thomson 16/Aug/23 11:04 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          18s 2 Duncan Thomson 16/Aug/23 11:04 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          21d 5h 7m 2 Duncan Thomson 16/Aug/23 11:22 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          21d 20h 17m 2 Duncan Thomson 07/Sep/23 7:39 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          3s 2 Duncan Thomson 07/Sep/23 7:40 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          999d 9h 30m 2 22/May/25 4:58 AM
          made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Link This issue Same Van CHARGE-5145 [ CHARGE-5145 ]
          Hide
          Duncan Thomson added a comment -
          Quote sent to Laura at Unity
          Show
          Duncan Thomson added a comment - Quote sent to Laura at Unity
          Duncan Thomson made changes -
          Attachment QUOT-3609 2.pdf [ 365631 ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 365630 ]
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Manufacturer ABI
          Duncan Thomson made changes -
          Attachment QUOTE 60844.docx [ 365629 ]
          Hide
          Duncan Thomson added a comment -
          SCL have also asked for a quote for this panel
          Show
          Duncan Thomson added a comment - SCL have also asked for a quote for this panel
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Attachment Parts Enquiry.png [ 364343 ]
          Hide
          Duncan Thomson added a comment -
          Park have asked us to requote this and have sent fresh PER to ABI
          Show
          Duncan Thomson added a comment - Park have asked us to requote this and have sent fresh PER to ABI
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Duncan Thomson made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome Rejected [ 12255 ] None [ 12253 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Ben Mason (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Ben Mason (Inactive) made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Ben Mason (Inactive) made changes -
          Quote outcome Accepted [ 12254 ] Rejected [ 12255 ]
          Status Quotation accepted [ 10008 ] Rejected [ 10002 ]
          Ben Mason (Inactive) made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Attachment QUOT-3609.pdf [ 330929 ]
          Hide
          Duncan Thomson added a comment -
          Quote sent panle will need to be collected by eurovision
          2 engineers 4 hours
          Show
          Duncan Thomson added a comment - Quote sent panle will need to be collected by eurovision 2 engineers 4 hours
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 330928 ]
          Duncan Thomson made changes -
          Attachment Quote 53107.docx [ 330914 ]
          Hide
          Duncan Thomson added a comment -
          PER sent to ABI
          Show
          Duncan Thomson added a comment - PER sent to ABI
          Hide
          Duncan Thomson added a comment -
          Doorside rear bottom panel required (assessment from photo only)
          Show
          Duncan Thomson added a comment - Doorside rear bottom panel required (assessment from photo only)
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Duncan Thomson made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Field Original Value New Value
          Park_Contact Stacey
          Park_Postcode TA8 2RB
          Park_Email  
          Park_Phone 01278 751602
          Park_Code UNIT01
          Park_Key_Account Yes
          Park_Address2 Coast Road, Brean
          Park_City Burnham on Sea
          Park_Address Holiday Resort Unity
          Duncan Thomson created issue -

            People

            • Assignee:
              Duncan Thomson
              Reporter:
              Duncan Thomson
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated: