Quotes
  1. Quotes
  2. QUOT-3771

Hole in panel on front of van

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Parts ordered
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          4
        • Model:
          Beaumont
        • Serial:
          1861267
        • Size:
          42x14
        • Status Colour:
          Parts ordered Parts ordered
        • Stock_Number:
          36250
        • Park_Company:
           Stowford Farm Meadows
        • Park_Code:
          STOW01
        • Park_Contact:
          Gemma
        • Park_Phone:
          01271882476
        • Park_Postcode:
          EX34 0PW
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          No
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          Accepted
        1. PDF File
          SURF BAY QUOT-3771.pdf
          220 kB
          Duncan Thomson
        2. PDF File
          QUOT-3771.pdf
          205 kB
          Duncan Thomson
        1. SD Email quote.png
          88 kB
        2. SD Email.png
          89 kB
        3. SD Booked.png
          46 kB
        4. Quote sent.png
          79 kB
        5. Capture.PNG
          278 kB
        6. Capture.PNG
          153 kB
        7. 4 stowford.jpg
          271 kB

          Activity

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          Duncan Thomson added a comment -
          Quote accepted and booked SD to carry out repair
          Show
          Duncan Thomson added a comment - Quote accepted and booked SD to carry out repair
          Hide
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          Duncan Thomson added a comment -
          Quote sent to customer
          Show
          Duncan Thomson added a comment - Quote sent to customer
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          Duncan Thomson added a comment -
          Sent over to SD for a quote
          Show
          Duncan Thomson added a comment - Sent over to SD for a quote
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          Claire Folland added a comment -
          j.easton@everythingellie.co.uk
          Hi girls,

          This lovely couple came in on Saturday. They have a van at Stowford a Beaumont 2019 (they didn’t know the serial number) on plot 4. The front panel near the window on the van has a hole in it and they have been asking the park to contact us since January. Frankie told her she had contacted us but I couldn’t find anything on Jira. The van is run by them as a charity for kids with cancer so nice! They lost their young daughter to cancer and they really are a lovely couple. Could you give Mrs Easton a call on Monday 07900 106327 to arrange for us to do a quote to repair. They don’t know how the hole got in the panel as it was over the winter. The guttering also probably needs replacing or adjusting as its leaking as well. Thanks ladies. xxx

          Kind Regards,

          Charleen Sibley
          Sales Administrator
          Email: Charleen.Sibley@Surfbay.co.uk

          Show
          Claire Folland added a comment - j.easton@everythingellie.co.uk Hi girls, This lovely couple came in on Saturday. They have a van at Stowford a Beaumont 2019 (they didn’t know the serial number) on plot 4. The front panel near the window on the van has a hole in it and they have been asking the park to contact us since January. Frankie told her she had contacted us but I couldn’t find anything on Jira. The van is run by them as a charity for kids with cancer so nice! They lost their young daughter to cancer and they really are a lovely couple. Could you give Mrs Easton a call on Monday 07900 106327 to arrange for us to do a quote to repair. They don’t know how the hole got in the panel as it was over the winter. The guttering also probably needs replacing or adjusting as its leaking as well. Thanks ladies. xxx Kind Regards, Charleen Sibley Sales Administrator Email: Charleen.Sibley@Surfbay.co.uk
          Hide
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          Claire Folland added a comment -
          Hi Frankie

          I hope all is well.

          We have had some winter damage.
          The copper pipe was off the connector and I think the frost may have caused it to knocked the van and there's a hole in it!
          Hoping that can be repaired.

          Also the guttering at the back a couple of clips.

          Are you able to arrange or would we arrange with Surf Bay?

          Thanks

          Justeen

          Show
          Claire Folland added a comment - Hi Frankie I hope all is well. We have had some winter damage. The copper pipe was off the connector and I think the frost may have caused it to knocked the van and there's a hole in it! Hoping that can be repaired. Also the guttering at the back a couple of clips. Are you able to arrange or would we arrange with Surf Bay? Thanks Justeen

            People

            • Assignee:
              Duncan Thomson
              Reporter:
              Claire Folland
            • Watchers:
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              Dates

              • Created:
                Updated: