Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      4
    • Model:
      Beaumont
    • Serial:
      1861267
    • Size:
      42x14
    • Status Colour:
      Parts ordered Parts ordered
    • Stock_Number:
      36250
    • Park_Company:
       Stowford Farm Meadows
    • Park_Code:
      STOW01
    • Park_Contact:
      Gemma
    • Park_Phone:
      01271882476
    • Park_Postcode:
      EX34 0PW
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      No
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      Accepted
    1. QUOT-3771.pdf
      205 kB
      Duncan Thomson
    2. SURF BAY QUOT-3771.pdf
      220 kB
      Duncan Thomson
    1. 4 stowford.jpg
      271 kB
    2. Capture.PNG
      153 kB
    3. Capture.PNG
      278 kB
    4. Quote sent.png
      79 kB
    5. SD Booked.png
      46 kB
    6. SD Email.png
      89 kB
    7. SD Email quote.png
      88 kB

      Activity

      Hide
      Claire Folland added a comment -
      Hi Frankie

      I hope all is well.

      We have had some winter damage.
      The copper pipe was off the connector and I think the frost may have caused it to knocked the van and there's a hole in it!
      Hoping that can be repaired.

      Also the guttering at the back a couple of clips.

      Are you able to arrange or would we arrange with Surf Bay?

      Thanks

      Justeen

      Show
      Claire Folland added a comment - Hi Frankie I hope all is well. We have had some winter damage. The copper pipe was off the connector and I think the frost may have caused it to knocked the van and there's a hole in it! Hoping that can be repaired. Also the guttering at the back a couple of clips. Are you able to arrange or would we arrange with Surf Bay? Thanks Justeen
      Hide
      Claire Folland added a comment -
      j.easton@everythingellie.co.uk
      Hi girls,

      This lovely couple came in on Saturday. They have a van at Stowford a Beaumont 2019 (they didn’t know the serial number) on plot 4. The front panel near the window on the van has a hole in it and they have been asking the park to contact us since January. Frankie told her she had contacted us but I couldn’t find anything on Jira. The van is run by them as a charity for kids with cancer so nice! They lost their young daughter to cancer and they really are a lovely couple. Could you give Mrs Easton a call on Monday 07900 106327 to arrange for us to do a quote to repair. They don’t know how the hole got in the panel as it was over the winter. The guttering also probably needs replacing or adjusting as its leaking as well. Thanks ladies. xxx

      Kind Regards,

      Charleen Sibley
      Sales Administrator
      Email: Charleen.Sibley@Surfbay.co.uk

      Show
      Claire Folland added a comment - j.easton@everythingellie.co.uk Hi girls, This lovely couple came in on Saturday. They have a van at Stowford a Beaumont 2019 (they didn’t know the serial number) on plot 4. The front panel near the window on the van has a hole in it and they have been asking the park to contact us since January. Frankie told her she had contacted us but I couldn’t find anything on Jira. The van is run by them as a charity for kids with cancer so nice! They lost their young daughter to cancer and they really are a lovely couple. Could you give Mrs Easton a call on Monday 07900 106327 to arrange for us to do a quote to repair. They don’t know how the hole got in the panel as it was over the winter. The guttering also probably needs replacing or adjusting as its leaking as well. Thanks ladies. xxx Kind Regards, Charleen Sibley Sales Administrator Email: Charleen.Sibley@Surfbay.co.uk
      Hide
      Duncan Thomson added a comment -
      Sent over to SD for a quote
      Show
      Duncan Thomson added a comment - Sent over to SD for a quote
      Hide
      Duncan Thomson added a comment -
      Quote sent to customer
      Show
      Duncan Thomson added a comment - Quote sent to customer
      Hide
      Duncan Thomson added a comment -
      Quote accepted and booked SD to carry out repair
      Show
      Duncan Thomson added a comment - Quote accepted and booked SD to carry out repair

        People

        • Assignee:
          Duncan Thomson
          Reporter:
          Claire Folland
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated: