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  1. Quotes
  2. QUOT-3921

Ceiling is bowing and window seal failed, so water coming in.

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Work Completed
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • ID Number:
          2016
        • Plot:
          Jackie Day
        • Model:
          Moselle
        • Serial:
          021228h
        • Size:
          40x12
        • Status Colour:
          Work Completed Work Completed
        • Stock_Number:
          32445
        • Park_Company:
           North Upton Farm
        • Park_Code:
          NORT07
        • Park_Phone:
          01548 560508
        • Park_Postcode:
          TQ7 3AB
        • Additional Contact Details:
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          No
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          Accepted

          Description

          Swift Moselle
          VIN: FG021228H
          North Upton
          Plot 4

          Please see attached pix. Not sure how much you can make out from the images.

          I have taken a picture of the window where the seal has failed.

          I do hope you will be able to help.

          Many thanks
          Jackie
          07799 526 842


          + I've just noticed the shelving in the master bedroom is all swollen as you can see. It doesn't feel wet or damp but I'm wondering if the cladding on the outside has also failed??
          1. PDF File
            QUOT-3921.pdf
            232 kB
            Duncan Thomson
          2. PDF File
            Quot-3921 2 Assessment_1.pdf
            837 kB
            Duncan Thomson
          3. PDF File
            Quote-3921 acc.pdf
            215 kB
            Duncan Thomson
          1. 20240404_140817.jpg
            2.03 MB
          2. 20240404_140825.jpg
            1.96 MB
          3. 20240404_140835.jpg
            2.06 MB
          4. 20240404_140913.jpg
            1.79 MB
          5. 20240404_140941.jpg
            1.72 MB
          6. Capture.JPG
            154 kB
          7. Quote sent.png
            57 kB

            Issue Links

            Customer Problem with

            Ext Doors & Windows (4 weeks) - External Doors & Windows QUOT-4029 Part 2 - Ceiling is bowing and window seal failed, so water coming in - After we carried out resealing work

            • Normal - Normal Priority
            • Assessment Sheet Issued

              Activity

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              Duncan Thomson added a comment -
              quote sent to customer
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              Duncan Thomson added a comment - quote sent to customer
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              Duncan Thomson added a comment -
              customer has accepted quote and have placed worksheet in folder
              Show
              Duncan Thomson added a comment - customer has accepted quote and have placed worksheet in folder
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              Melanie Woolacott added a comment -
              Steve visited 29/08/24 to find & fix leaks.
              Show
              Melanie Woolacott added a comment - Steve visited 29/08/24 to find & fix leaks.
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              Melanie Woolacott added a comment -
              INVOICE RAISED FOR LEAK REPAIR ONLY - 491382.
              Show
              Melanie Woolacott added a comment - INVOICE RAISED FOR LEAK REPAIR ONLY - 491382.
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              Melanie Woolacott added a comment -
              invoice 491382 PAID FOR 19/10/24.
              Show
              Melanie Woolacott added a comment - invoice 491382 PAID FOR 19/10/24.

                People

                • Assignee:
                  Duncan Thomson
                  Reporter:
                  Duncan Thomson
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Work Scheduled: