Quotes
  1. Quotes
  2. QUOT-4029

Part 2 - Ceiling is bowing and window seal failed, so water coming in - After we carried out resealing work

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Assessment Sheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • ID Number:
          2016
        • Plot:
          Jackie Day plot 4
        • Model:
          Moselle
        • Serial:
          021228h
        • Size:
          40x12
        • Part Number:
          1717211 2440X1220X2.7MM LUAN WEST MK2 GREY Wallboard x 4
        • Part Number 2:
          1719296 Top 1195X1158 Es04823 Tisano Oak x 1
        • Parts Required (others):
          4x2 timber
        • Status Colour:
          Assessment Sheet Issued Assessment Sheet Issued
        • Stock_Number:
          32445
        • Park_Company:
           North Upton Farm
        • Park_Code:
          NORT07
        • Park_Phone:
          01548 560508
        • Park_Postcode:
          TQ7 3AB
        • Additional Contact Details:
        • Invoice Number:
          OINV-000342 492749
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          No
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None

          Description

          Swift Moselle
          VIN: FG021228H
          North Upton
          Plot 4

          Please see attached pix. Not sure how much you can make out from the images.

          I have taken a picture of the window where the seal has failed.

          I do hope you will be able to help.

          Many thanks
          Jackie
          07799 526 842


          + I've just noticed the shelving in the master bedroom is all swollen as you can see. It doesn't feel wet or damp but I'm wondering if the cladding on the outside has also failed??
          1. PDF File
            QUOTE-4029 ~ MRS J DAY.pdf
            232 kB
            Duncan Thomson
          2. PDF File
            QUOT-4029.pdf
            142 kB
            Duncan Thomson
          3. PDF File
            Quot-3921 2 Assessment_1.pdf
            837 kB
            Duncan Thomson
          1. Screenshot 2025-06-26 144001.png
            49 kB
          2. Parts Ordered.png
            149 kB

            Issue Links

            Customer Problem with

            Ext Doors & Windows (4 weeks) - External Doors & Windows QUOT-3921 Ceiling is bowing and window seal failed, so water coming in.

            • Normal - Normal Priority
            • Work Completed

            Ext Doors & Windows (4 weeks) - External Doors & Windows QUOT-4187 The frame around outside door is coming away and I think the door might need adjusting as there is a gap at the top when closed (you can see daylight)

            • Normal - Normal Priority
            • Work Completed

              Activity

              Descending order - Click to sort in ascending order
              Hide
              Permalink
              Melanie Woolacott added a comment -
              Invoice paid for 02/03/2026.
              Show
              Melanie Woolacott added a comment - Invoice paid for 02/03/2026.
              Hide
              Permalink
              Melanie Woolacott added a comment -
              OINV-000342 492749
              Show
              Melanie Woolacott added a comment - OINV-000342 492749
              Hide
              Permalink
              Duncan Thomson added a comment -
              Work completed 09/09/2025 Duncan and Steve plus extra work as agreed with customer on the day
              Show
              Duncan Thomson added a comment - Work completed 09/09/2025 Duncan and Steve plus extra work as agreed with customer on the day
              Hide
              Permalink
              Claire Folland added a comment -
              Hi Claire

              Apologies for late response.

              I would be looking at you doing any time, say, w/c 8 September if that works for you?


              Regards
              Jackie
              Mrs Jackie Day
              07799 526 842
              Show
              Claire Folland added a comment - Hi Claire Apologies for late response. I would be looking at you doing any time, say, w/c 8 September if that works for you? Regards Jackie Mrs Jackie Day 07799 526 842
              Hide
              Permalink
              Claire Folland added a comment -
              received replacement top from swift, labelled and placed on rack, issued worksheet
              Show
              Claire Folland added a comment - received replacement top from swift, labelled and placed on rack, issued worksheet
              Hide
              Permalink
              James Eginton added a comment - - edited
              Wallboards received and labelled, awaiting for furniture top part 1719296.
              Show
              James Eginton added a comment - - edited Wallboards received and labelled, awaiting for furniture top part 1719296.
              Hide
              Permalink
              Duncan Thomson added a comment -
              quote accepted and parts placed on order
              Show
              Duncan Thomson added a comment - quote accepted and parts placed on order
              Hide
              Permalink
              Duncan Thomson added a comment -
              2nd quote sent to customer
              Show
              Duncan Thomson added a comment - 2nd quote sent to customer

                People

                • Assignee:
                  Charleen Sibley
                  Reporter:
                  Duncan Thomson
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Work Scheduled: