Quotes
  1. Quotes
  2. QUOT-4029

Part 2 - Ceiling is bowing and window seal failed, so water coming in - After we carried out resealing work

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Assessment Sheet Issued
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • ID Number:
      2016
    • Plot:
      Jackie Day plot 4
    • Model:
      Moselle
    • Serial:
      021228h
    • Size:
      40x12
    • Part Number:
      1717211 2440X1220X2.7MM LUAN WEST MK2 GREY Wallboard x 4
    • Part Number 2:
      1719296 Top 1195X1158 Es04823 Tisano Oak x 1
    • Parts Required (others):
      4x2 timber
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Stock_Number:
      32445
    • Park_Company:
       North Upton Farm
    • Park_Code:
      NORT07
    • Park_Phone:
      01548 560508
    • Park_Postcode:
      TQ7 3AB
    • Additional Contact Details:
    • Invoice Number:
      OINV-000342 492749
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      No
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None

      Description

      Swift Moselle
      VIN: FG021228H
      North Upton
      Plot 4

      Please see attached pix. Not sure how much you can make out from the images.

      I have taken a picture of the window where the seal has failed.

      I do hope you will be able to help.

      Many thanks
      Jackie
      07799 526 842


      + I've just noticed the shelving in the master bedroom is all swollen as you can see. It doesn't feel wet or damp but I'm wondering if the cladding on the outside has also failed??
      1. Quot-3921 2 Assessment_1.pdf
        837 kB
        Duncan Thomson
      2. QUOT-4029.pdf
        142 kB
        Duncan Thomson
      3. QUOTE-4029 ~ MRS J DAY.pdf
        232 kB
        Duncan Thomson
      1. Parts Ordered.png
        149 kB
      2. Screenshot 2025-06-26 144001.png
        49 kB

        Issue Links

          Activity

          Transition Owner Before Transition Transition After Transition Response Time
          16/Oct/24 1:59 PM
          Status Change
          Assessment Sheet Issued
          20 minutes and 49 seconds
          16/Oct/24 1:59 PM
          Assessment Sheet Issued
          Status Change
          Engineer Assessment Scheduled
          4 seconds
          16/Oct/24 1:59 PM
          Engineer Assessment Scheduled
          Status Change
          Awaiting Quote
          25 seconds
          16/Oct/24 1:59 PM
          Awaiting Quote
          Status Change
          Quotation supplied
          11 seconds
          03/Apr/25 8:50 PM
          Quotation supplied
          Status Change
          Waiting for Customer
          5 months and 2 weeks and 4 days and 6 hours and 51 minutes and 7 seconds
          anonymous
          20/May/25 5:00 PM
          Waiting for Customer
          Status Change
          Quotation accepted
          1 month and 2 weeks and 2 days and 20 hours and 9 minutes and 10 seconds
          20/May/25 10:09 PM
          Quotation accepted
          Status Change
          Parts ordered
          5 hours and 9 minutes and 14 seconds
          26/Jun/25 2:38 PM
          Parts ordered
          Status Change
          Parts Recieved
          1 month and 5 days and 16 hours and 29 minutes and 37 seconds
          26/Jun/25 2:39 PM
          Parts Recieved
          Status Change
          Parts in Stock
          2 seconds
          26/Jun/25 2:39 PM
          Parts in Stock
          Status Change
          Worksheet Issued
          2 seconds
          20/Oct/25 12:07 PM
          Worksheet Issued
          Status Change
          Engineer Scheduled
          3 months and 3 weeks and 2 days and 21 hours and 28 minutes and 6 seconds
          20/Oct/25 12:07 PM
          Engineer Scheduled
          Status Change
          Work Completed
          2 seconds
          14/Nov/25 12:26 PM
          Work Completed
          Status Change
          Satisfaction Note
          3 weeks and 4 days and 19 minutes and 27 seconds
          14/Nov/25 12:26 PM
          Satisfaction Note
          Status Change
          Awaiting Payment
          8 seconds
          14/Nov/25 12:26 PM
          Awaiting Payment
          Status Change
          4 seconds
          14/Nov/25 12:26 PM
          Status Change
          1 second
          anonymous
          16/Dec/25 12:41 PM
          Status Change
          1 month and 2 days and 14 minutes and 51 seconds
          anonymous
          16/Dec/25 12:41 PM
          Status Change
          Assessment Sheet Issued
          10 seconds

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Duncan Thomson
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Work Scheduled: