Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Work Completed
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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ID Number:2016
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Plot:Jackie Day
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Model:Moselle
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Serial:021228h
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Size:40x12
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Status Colour:
Work Completed
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Stock_Number:32445
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Park_Company:North Upton Farm
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Park_Code:NORT07
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Park_Phone:01548 560508
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Park_Postcode:TQ7 3AB
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Additional Contact Details:Jackie Day - jackieday@btinternet.com
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:Accepted
Description
Swift Moselle
VIN: FG021228H
North Upton
Plot 4
Please see attached pix. Not sure how much you can make out from the images.
I have taken a picture of the window where the seal has failed.
I do hope you will be able to help.
Many thanks
Jackie
07799 526 842
+ I've just noticed the shelving in the master bedroom is all swollen as you can see. It doesn't feel wet or damp but I'm wondering if the cladding on the outside has also failed??
VIN: FG021228H
North Upton
Plot 4
Please see attached pix. Not sure how much you can make out from the images.
I have taken a picture of the window where the seal has failed.
I do hope you will be able to help.
Many thanks
Jackie
07799 526 842
+ I've just noticed the shelving in the master bedroom is all swollen as you can see. It doesn't feel wet or damp but I'm wondering if the cladding on the outside has also failed??
Issue Links
- Customer Problem with
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QUOT-4029
Part 2 - Ceiling is bowing and window seal failed, so water coming in - After we carried out resealing work
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- Assessment Sheet Issued
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Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TQ7 3AB | |
| Park_Email | northupton@outlook.com | |
| Park_Phone | 01548 560508 | |
| Park_Code | NORT07 | |
| Park_Key_Account | No | |
| Park_Address2 | Bantham | |
| Park_City | Kingsbridge | |
| Park_Address | North Upton Farm |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Description |
Swift Moselle
VIN: FG021228H North Upton Plot 4 Please see attached pix. Not sure how much you can make out from the images. I have taken a picture of the window where the seal has failed. I do hope you will be able to help. Many thanks Jackie 07799 526 842 |
Swift Moselle
VIN: FG021228H North Upton Plot 4 Please see attached pix. Not sure how much you can make out from the images. I have taken a picture of the window where the seal has failed. I do hope you will be able to help. Many thanks Jackie 07799 526 842 + I've just noticed the shelving in the master bedroom is all swollen as you can see. It doesn't feel wet or damp but I'm wondering if the cladding on the outside has also failed?? |
| Attachment | 20240404_140817.jpg [ 379218 ] | |
| Attachment | 20240404_140825.jpg [ 379219 ] | |
| Attachment | 20240404_140835.jpg [ 379220 ] | |
| Attachment | 20240404_140913.jpg [ 379221 ] | |
| Attachment | 20240404_140941.jpg [ 379222 ] |
| Attachment | Capture.JPG [ 379267 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Attachment | Quote sent.png [ 385004 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Attachment | QUOT-3921.pdf [ 385005 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Attachment | Quote-3921 acc.pdf [ 386161 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Duncan Thomson [ duncan ] | Claire Folland [ claire ] |
| Plot | ||
| Parts From? | Warranty Stock [ 10020 ] |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Claire Folland [ claire ] | Duncan Thomson [ duncan ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 29/Aug/24 | |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Attachment | Quot-3921 2 Assessment_1.pdf [ 390470 ] |