Quotes
  1. Quotes
  2. QUOT-4029

Part 2 - Ceiling is bowing and window seal failed, so water coming in - After we carried out resealing work

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Assessment Sheet Issued
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • ID Number:
      2016
    • Plot:
      Jackie Day plot 4
    • Model:
      Moselle
    • Serial:
      021228h
    • Size:
      40x12
    • Part Number:
      1717211 2440X1220X2.7MM LUAN WEST MK2 GREY Wallboard x 4
    • Part Number 2:
      1719296 Top 1195X1158 Es04823 Tisano Oak x 1
    • Parts Required (others):
      4x2 timber
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Stock_Number:
      32445
    • Park_Company:
       North Upton Farm
    • Park_Code:
      NORT07
    • Park_Phone:
      01548 560508
    • Park_Postcode:
      TQ7 3AB
    • Additional Contact Details:
    • Invoice Number:
      OINV-000342 492749
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      No
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None

      Description

      Swift Moselle
      VIN: FG021228H
      North Upton
      Plot 4

      Please see attached pix. Not sure how much you can make out from the images.

      I have taken a picture of the window where the seal has failed.

      I do hope you will be able to help.

      Many thanks
      Jackie
      07799 526 842


      + I've just noticed the shelving in the master bedroom is all swollen as you can see. It doesn't feel wet or damp but I'm wondering if the cladding on the outside has also failed??
      1. Quot-3921 2 Assessment_1.pdf
        837 kB
        Duncan Thomson
      2. QUOT-4029.pdf
        142 kB
        Duncan Thomson
      3. QUOTE-4029 ~ MRS J DAY.pdf
        232 kB
        Duncan Thomson
      1. Parts Ordered.png
        149 kB
      2. Screenshot 2025-06-26 144001.png
        49 kB

        Issue Links

          Activity

          Duncan Thomson created issue -
          Duncan Thomson made changes -
          Field Original Value New Value
          Summary CLONE - Ceiling is bowing and window seal failed, so water coming in. Part 2 - Ceiling is bowing and window seal failed, so water coming in - After we carried out resealing work
          Duncan Thomson made changes -
          Link This issue Customer Problem with QUOT-3921 [ QUOT-3921 ]
          Duncan Thomson made changes -
          Attachment QUOT-4029.pdf [ 390471 ]
          Duncan Thomson made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome Accepted [ 12254 ] None [ 12253 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Duncan Thomson made changes -
          Attachment Quot-3921 2 Assessment_1.pdf [ 390472 ]
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Manufacturer Swift
          Duncan Thomson made changes -
          Parts Required (others) 4x2 timber
          Part Number 2 1719296 Top 1195X1158 Es04823 Tisano Oak x 1
          Part Number 1717211 2440X1220X2.7MM LUAN WEST MK2 GREY Wallboard x 4
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Attachment Parts Ordered.png [ 403031 ]
          Duncan Thomson made changes -
          Attachment QUOTE-4029 ~ MRS J DAY.pdf [ 403032 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Claire Folland made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Claire Folland made changes -
          Attachment Screenshot 2025-06-26 144001.png [ 404963 ]
          Claire Folland made changes -
          Plot Jackie Day Jackie Day plot 4
          Duncan Thomson made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Plot
          Duncan Thomson made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Duncan Thomson made changes -
          Link This issue Customer Problem with QUOT-4187 [ QUOT-4187 ]
          Melanie Woolacott made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number OINV-000342 492749
          Melanie Woolacott made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome Accepted [ 12254 ] None [ 12253 ]

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Duncan Thomson
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Work Scheduled: