Quotes
  1. Quotes
  2. QUOT-4029

Part 2 - Ceiling is bowing and window seal failed, so water coming in - After we carried out resealing work

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Assessment Sheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • ID Number:
          2016
        • Plot:
          Jackie Day plot 4
        • Model:
          Moselle
        • Serial:
          021228h
        • Size:
          40x12
        • Part Number:
          1717211 2440X1220X2.7MM LUAN WEST MK2 GREY Wallboard x 4
        • Part Number 2:
          1719296 Top 1195X1158 Es04823 Tisano Oak x 1
        • Parts Required (others):
          4x2 timber
        • Status Colour:
          Assessment Sheet Issued Assessment Sheet Issued
        • Stock_Number:
          32445
        • Park_Company:
           North Upton Farm
        • Park_Code:
          NORT07
        • Park_Phone:
          01548 560508
        • Park_Postcode:
          TQ7 3AB
        • Additional Contact Details:
        • Invoice Number:
          OINV-000342 492749
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          No
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None

          Description

          Swift Moselle
          VIN: FG021228H
          North Upton
          Plot 4

          Please see attached pix. Not sure how much you can make out from the images.

          I have taken a picture of the window where the seal has failed.

          I do hope you will be able to help.

          Many thanks
          Jackie
          07799 526 842


          + I've just noticed the shelving in the master bedroom is all swollen as you can see. It doesn't feel wet or damp but I'm wondering if the cladding on the outside has also failed??
          1. PDF File
            Quot-3921 2 Assessment_1.pdf
            837 kB
            Duncan Thomson
          2. PDF File
            QUOT-4029.pdf
            142 kB
            Duncan Thomson
          3. PDF File
            QUOTE-4029 ~ MRS J DAY.pdf
            232 kB
            Duncan Thomson
          1. Parts Ordered.png
            149 kB
          2. Screenshot 2025-06-26 144001.png
            49 kB

            Issue Links

            Customer Problem with

            Ext Doors & Windows (4 weeks) - External Doors & Windows QUOT-3921 Ceiling is bowing and window seal failed, so water coming in.

            • Normal - Normal Priority
            • Work Completed

            Ext Doors & Windows (4 weeks) - External Doors & Windows QUOT-4187 The frame around outside door is coming away and I think the door might need adjusting as there is a gap at the top when closed (you can see daylight)

            • Normal - Normal Priority
            • Work Completed

              Activity

              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open Assessment Sheet Issued Assessment Sheet Issued
              		20m 49s 1 Duncan Thomson 16/Oct/24 1:59 PM
              Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
              		4s 1 Duncan Thomson 16/Oct/24 1:59 PM
              Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
              		25s 1 Duncan Thomson 16/Oct/24 1:59 PM
              Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
              		11s 1 Duncan Thomson 16/Oct/24 1:59 PM
              Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
              		169d 6h 51m 1 Duncan Thomson 03/Apr/25 8:50 PM
              Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
              		46d 20h 9m 1 20/May/25 5:00 PM
              Quotation accepted Quotation accepted Parts ordered Parts ordered
              		5h 9m 1 Duncan Thomson 20/May/25 10:09 PM
              Parts ordered Parts ordered Parts Recieved Parts Recieved
              		36d 16h 29m 1 Claire Folland 26/Jun/25 2:38 PM
              Parts Recieved Parts Recieved Parts in Stock Parts in Stock
              		2s 1 Claire Folland 26/Jun/25 2:39 PM
              Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
              		2s 1 Claire Folland 26/Jun/25 2:39 PM
              Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
              		115d 21h 28m 1 Duncan Thomson 20/Oct/25 12:07 PM
              Engineer Scheduled Engineer Scheduled Work Completed Work Completed
              		2s 1 Duncan Thomson 20/Oct/25 12:07 PM
              Work Completed Work Completed Satisfaction Note Satisfaction Note
              		25d 1h 19m 1 Melanie Woolacott 14/Nov/25 12:26 PM
              Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
              		8s 1 Melanie Woolacott 14/Nov/25 12:26 PM
              Awaiting Payment Awaiting Payment Resolved Resolved
              		4s 1 Melanie Woolacott 14/Nov/25 12:26 PM
              Resolved Resolved Complete Complete
              		1s 1 Melanie Woolacott 14/Nov/25 12:26 PM
              Complete Complete Reopened Reopened
              		32d 14m 1 16/Dec/25 12:41 PM
              Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
              		10s 1 16/Dec/25 12:41 PM

                People

                • Assignee:
                  Charleen Sibley
                  Reporter:
                  Duncan Thomson
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Work Scheduled: