Quotes
  1. Quotes
  2. QUOT-4185

Quote to replace damaged panels

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Parts ordered
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          ....
        • Model:
          Atlantique
        • Serial:
          027072h
        • Size:
          35 x 12
        • Status Colour:
          Parts ordered Parts ordered
        • Stock_Number:
          34667
        • Park_Company:
           Carlyon Farm
        • Park_Code:
          CARL02
        • Park_Phone:
          01208863085 Jackie
        • Park_Postcode:
          PL27 6RJ
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          No
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          Accepted
        1. PDF File
          AUTH 99893.pdf
          200 kB
          Duncan Thomson
        2. PDF File
          QUOT-4185.pdf
          248 kB
          Duncan Thomson
        3. PDF File
          QUOT-4185 - 2.pdf
          328 kB
          Duncan Thomson
        1. 1d0da2a2-0908-4a6d-9275-1dd92a30c572.jpg
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        2. 5b30472b-1e98-46c6-9097-afaba4150087.jpg
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        3. 756920f2-13ab-472b-94e6-830b97f6c7a9.jpg
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        4. 808b257a-755a-48f3-b313-798c3f61ca46.jpg
          376 kB
        5. abb0ea1b-c0db-4f6a-a967-40f4d016e190.jpg
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        6. ac2f7dd4-9efe-4cd0-990b-f0abfe0e7888.jpg
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        7. d4a07ddd-7763-4e74-b9ab-b51cd8db4292.jpg
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        8. d4e1e299-d719-4292-b9dc-264b545afd60.jpg
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        9. Parts Ordered.png
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        10. parts required.png
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        11. Quote acceptance.png
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        12. Quote sent.png
          82 kB

          Activity

          Ascending order - Click to sort in descending order
          Duncan Thomson created issue -
          Duncan Thomson made changes -
          Field Original Value New Value
          Project Good Will [ 10454 ] Quotes [ 10020 ]
          Key GW-10798 QUOT-4185
          Issue Type Toilet/Shower (8 Weeks) [ 41 ] Exterior Panels (8 Weeks) [ 26 ]
          Workflow Pre-Owned Ver 2.5 [ 262904 ] Quotes ver 3.1 [ 262905 ]
          Quote outcome None [ 12253 ]
          Duncan Thomson made changes -
          ID Number SBH009033
          Hide
          Permalink
          Duncan Thomson added a comment -
          Good morning,
          My name is Jackie Meagor and we have a small Static caravan park on Carlyon farm. St Minver.
           Many of our vans have originally come from Surf Bay so I thought I would see if you could help or advise.
          One of the owners vans, which is about seven years old, was damaged while the grass around the site was being cut. This really is our responsibility and I am looking into either getting the van repaired or offering the van owner a reduction in pitch fee for this year in which case a quote for the repair or replacement would still be useful so that we can match the amount to the reduction.
          The photographs are what the owner sent to me and it shows that the rear of the van is creased, it’s not broken or dented. Below are the manufacturing details.

          Swift Atlantique
          Manufactured 2018
          Serial 027072H
          32’x12’
          I look forward to hearing from you with an idea of the total cost to put this right for the owner.
          Best wishes,
          Jackie Meagor
          Show
          Duncan Thomson added a comment - Good morning, My name is Jackie Meagor and we have a small Static caravan park on Carlyon farm. St Minver.  Many of our vans have originally come from Surf Bay so I thought I would see if you could help or advise. One of the owners vans, which is about seven years old, was damaged while the grass around the site was being cut. This really is our responsibility and I am looking into either getting the van repaired or offering the van owner a reduction in pitch fee for this year in which case a quote for the repair or replacement would still be useful so that we can match the amount to the reduction. The photographs are what the owner sent to me and it shows that the rear of the van is creased, it’s not broken or dented. Below are the manufacturing details. Swift Atlantique Manufactured 2018 Serial 027072H 32’x12’ I look forward to hearing from you with an idea of the total cost to put this right for the owner. Best wishes, Jackie Meagor
          Hide
          Permalink
          Duncan Thomson added a comment -
          2 engineers 1/2 day plus travel
          Show
          Duncan Thomson added a comment - 2 engineers 1/2 day plus travel
          Duncan Thomson made changes -
          Attachment QUOT-4185.pdf [ 407213 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 407214 ]
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Attachment parts required.png [ 412501 ]
          Hide
          Permalink
          Duncan Thomson added a comment - - edited
          customer has had more damage on this van so have reopened claim and updated the quote
          Show
          Duncan Thomson added a comment - - edited customer has had more damage on this van so have reopened claim and updated the quote
          Hide
          Permalink
          Duncan Thomson added a comment -
          quote sent to park
          Show
          Duncan Thomson added a comment - quote sent to park
          Duncan Thomson made changes -
          Attachment QUOT-4185 - 2.pdf [ 412503 ]
          Duncan Thomson made changes -
          Attachment AUTH 99893.pdf [ 412580 ]
          Duncan Thomson made changes -
          Attachment Quote acceptance.png [ 412581 ]
          Duncan Thomson made changes -
          Attachment 1d0da2a2-0908-4a6d-9275-1dd92a30c572.jpg [ 412582 ]
          Attachment 5b30472b-1e98-46c6-9097-afaba4150087.jpg [ 412583 ]
          Attachment 091c5cbc-9822-4fa6-aaf2-463ea248d92e.jpg [ 412584 ]
          Attachment 808b257a-755a-48f3-b313-798c3f61ca46.jpg [ 412585 ]
          Attachment 756920f2-13ab-472b-94e6-830b97f6c7a9.jpg [ 412586 ]
          Attachment abb0ea1b-c0db-4f6a-a967-40f4d016e190.jpg [ 412587 ]
          Attachment ac2f7dd4-9efe-4cd0-990b-f0abfe0e7888.jpg [ 412588 ]
          Attachment d4a07ddd-7763-4e74-b9ab-b51cd8db4292.jpg [ 412589 ]
          Attachment d4e1e299-d719-4292-b9dc-264b545afd60.jpg [ 412590 ]
          Duncan Thomson made changes -
          Attachment 091c5cbc-9822-4fa6-aaf2-463ea248d92e.jpg [ 412584 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Duncan Thomson made changes -
          Attachment Parts Ordered.png [ 412591 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		7m 26s 1 Duncan Thomson 20/Aug/25 4:27 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		7m 11s 1 Duncan Thomson 20/Aug/25 4:34 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		119d 10h 10m 1 18/Dec/25 1:44 AM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		120d 9h 23m 1 Duncan Thomson Friday 12:08 PM

            People

            • Assignee:
              Duncan Thomson
              Reporter:
              Duncan Thomson
            • Watchers:
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              Dates

              • Created:
                Updated: