Details
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Type:
Carpets
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Harlyn Sands Holiday Park (Del Add)
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Park_Code:HARL01
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Park_Postcode:PL28 8SQ
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Park_Email:enquiries@harlynsands.co.uk
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Park_Phone:01841 520720
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Plot:281
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ID Number:sbh003241
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Model:Bordeaux
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Stock_Number:30859
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Serial:018209h
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Size:38x12
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Status Colour:
Awaiting Quote
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
22d 19h 13m | 1 | Claire Folland | 01/May/15 9:56 AM | |||||
|
1s | 1 | Claire Folland | 01/May/15 9:56 AM | |||||
|
2s | 1 | Claire Folland | 01/May/15 9:56 AM | |||||
|
31d 5h 4m | 1 | Claire Folland | 01/Jun/15 3:00 PM | |||||
|
11d 36m | 1 | Adrienne Barwell (Inactive) | 12/Jun/15 3:37 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 12/Jun/15 3:37 PM | |||||
|
11d 17h 50m | 1 | Claire Folland | 24/Jun/15 9:27 AM | |||||
|
119d 35m | 1 | Adrienne Barwell (Inactive) | 21/Oct/15 10:03 AM | |||||
|
3675d 16h 8m | 2 | 13/Nov/25 1:12 AM | ||||||
|
3s | 1 | 13/Nov/25 1:12 AM | ||||||
|
9s | 1 | 13/Nov/25 1:12 AM |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Hide
Claire Folland
added a comment -
Permalink
complete by Keith 19-6-15
Show
Claire Folland
added a comment - complete by Keith 19-6-15
| Attachment | CCF24062015_00001.jpg [ 95021 ] |
I have phoned Mrs Taylor, and confirmed that we have allowed a day for the work but it should be done within about 3 hours. Mrs Taylor was a bit concerned that we might not know what we are doing, I have advised that we have carried out this repair several times in the past. Mrs Taylor has advised that it is fine for us to carry out the work on Friday
Show
Adrienne Barwell (Inactive)
added a comment - I have phoned Mrs Taylor, and confirmed that we have allowed a day for the work but it should be done within about 3 hours. Mrs Taylor was a bit concerned that we might not know what we are doing, I have advised that we have carried out this repair several times in the past. Mrs Taylor has advised that it is fine for us to carry out the work on Friday
The site have called asking how long the job will take because the customer is a bit concerned about the work. I have advised that I would give her a call
Mrs Taylor 01752 362301
Mrs Taylor 01752 362301
Show
Adrienne Barwell (Inactive)
added a comment - The site have called asking how long the job will take because the customer is a bit concerned about the work. I have advised that I would give her a call
Mrs Taylor 01752 362301
emailed Martyn to advise Keith will be there on Friday
Show
Claire Folland
added a comment - emailed Martyn to advise Keith will be there on Friday
we will be attending on Friday 18th
Show
Adrienne Barwell (Inactive)
added a comment - we will be attending on Friday 18th
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
not in the area this week
Show
Claire Folland
added a comment - not in the area this week
looks like all the parts are now in stock, will issue a worksheet and advise Martyn at the park
Show
Claire Folland
added a comment - looks like all the parts are now in stock, will issue a worksheet and advise Martyn at the park
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 01/Jun/15 3:00 PM |
| Attachment | screenshot-2.jpg [ 92639 ] |
| Attachment | screenshot-1.jpg [ 92638 ] |
Received following parts
1706158 Clip Flue Gas Fire
1711920 Fire gas Curvascape
1712175 Closure PLT
1718428 Pipe Flue
1718429 Roofplate
Advised Claire
1706158 Clip Flue Gas Fire
1711920 Fire gas Curvascape
1712175 Closure PLT
1718428 Pipe Flue
1718429 Roofplate
Advised Claire
Show
Karen Watson (Inactive)
added a comment - Received following parts
1706158 Clip Flue Gas Fire
1711920 Fire gas Curvascape
1712175 Closure PLT
1718428 Pipe Flue
1718429 Roofplate
Advised Claire
recieved following parts
1706498 pipe copper coated 8mmx4m
1714155 pipe clip 15mm single hinged talon
1716437 pipe copper 15mm x 3m
1717421 reducer connector compress
1717423 valve ball 8mm foot mounted copper
1717427 tee equal 15mm copper
1075940 sealant ISR 70-03 Black 290ml
1706498 pipe copper coated 8mmx4m
1714155 pipe clip 15mm single hinged talon
1716437 pipe copper 15mm x 3m
1717421 reducer connector compress
1717423 valve ball 8mm foot mounted copper
1717427 tee equal 15mm copper
1075940 sealant ISR 70-03 Black 290ml
Show
Claire Folland
added a comment - - edited recieved following parts
1706498 pipe copper coated 8mmx4m
1714155 pipe clip 15mm single hinged talon
1716437 pipe copper 15mm x 3m
1717421 reducer connector compress
1717423 valve ball 8mm foot mounted copper
1717427 tee equal 15mm copper
1075940 sealant ISR 70-03 Black 290ml
recieved following parts
1024002 blade gas manifold white
1706215 clip jubilee 70mm
1719345 tape foam 35mmx40mmx2m black
1024002 blade gas manifold white
1706215 clip jubilee 70mm
1719345 tape foam 35mmx40mmx2m black
Show
Claire Folland
added a comment - recieved following parts
1024002 blade gas manifold white
1706215 clip jubilee 70mm
1719345 tape foam 35mmx40mmx2m black
checked swift some parts are in stock which should be on next weeks delivery
Show
Claire Folland
added a comment - checked swift some parts are in stock which should be on next weeks delivery
parts are on order, Martyn has had an update
Show
Claire Folland
added a comment - parts are on order, Martyn has had an update
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| ID Number | sbh003241 |
made changes -
| Park_Key_Account | Yes |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | true | Yes |
made changes -
| Park_Email |
made changes -
| Park_Contact |
| Plot | 281 |
The issue has just been emailed to: *adrienne@surfbay.co.uk*, \\
with subject: *(RET-28) van has electric fire, park wanted a gas fire * \\
\\
and content:\\
----
Ade,
I know claire was dealing with this one, I can see any notes to say Claire has spoken to you and Martyn is asking if this can be changed.
I cant see on the notes that an enquiry has been put into Swift to see either.
So can I leave this with you as I'm not sure what Claire has done on this one.
thanks
Rain
with subject: *(RET-28) van has electric fire, park wanted a gas fire * \\
\\
and content:\\
----
Ade,
I know claire was dealing with this one, I can see any notes to say Claire has spoken to you and Martyn is asking if this can be changed.
I cant see on the notes that an enquiry has been put into Swift to see either.
So can I leave this with you as I'm not sure what Claire has done on this one.
thanks
Rain
Show
Lorraine Pryor (Inactive)
added a comment - The issue has just been emailed to: * adrienne@surfbay.co.uk *, \\
with subject: *( RET-28 ) van has electric fire, park wanted a gas fire * \\
\\
and content:\\
----
Ade,
I know claire was dealing with this one, I can see any notes to say Claire has spoken to you and Martyn is asking if this can be changed.
I cant see on the notes that an enquiry has been put into Swift to see either.
So can I leave this with you as I'm not sure what Claire has done on this one.
thanks
Rain
Martyn from the park has been on the phone chasing this up and asking if this can be done etc.
I can see that Claire was dealing with this one, she was waiting to speak to Ade.
I cant see that any enquiry has been put into Swift to see if this is something that can be changed or not so Im unable to update Martyn.
I will drop ade an email asking her to look at this one as Claire might of spoken to Ade.
I can see that Claire was dealing with this one, she was waiting to speak to Ade.
I cant see that any enquiry has been put into Swift to see if this is something that can be changed or not so Im unable to update Martyn.
I will drop ade an email asking her to look at this one as Claire might of spoken to Ade.
Show
Lorraine Pryor (Inactive)
added a comment - Martyn from the park has been on the phone chasing this up and asking if this can be done etc.
I can see that Claire was dealing with this one, she was waiting to speak to Ade.
I cant see that any enquiry has been put into Swift to see if this is something that can be changed or not so Im unable to update Martyn.
I will drop ade an email asking her to look at this one as Claire might of spoken to Ade.
called the park and spoke to Sid, they have an electric fire but they asked for a gas fire, checked with Darren, this is our mistake, Steve has advised Ade has the part number of the complete kit we need.
Will speak to Ade when she is back in the office
Will speak to Ade when she is back in the office
Show
Claire Folland
added a comment - called the park and spoke to Sid, they have an electric fire but they asked for a gas fire, checked with Darren, this is our mistake, Steve has advised Ade has the part number of the complete kit we need.
Will speak to Ade when she is back in the office
| Attachment | 8.4.15.jpg [ 87570 ] |
| Field | Original Value | New Value |
|---|---|---|
| Park_Key_Account | true | |
| Park_Postcode | PL28 8SQ | |
| Park_Phone | 01841 520720 | |
| Park_Code | HARL01 | |
| Park_Address2 | Lighthouse Road, Trevose Head | |
| Park_City | Padstow | |
| Park_Address | Harlyn Sands Holiday Park |