Our Parks
  1. Our Parks
  2. SBHP-410

There is an indentation/ Distortion to the lock side of the frame by the lower catch

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       River Valley Country Park
    • Park_Code:
      RIVE02
    • Park_Postcode:
      TR20 9ER
    • Park_Email:
      rivervalley@surfbay.co.uk
    • Park_Phone:
      01736 763398
    • Model:
      ABI Derwent
    • Stock_Number:
      27332
    • Serial:
      1470301
    • Size:
      36x12
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Description

      This was reported on the worksheet of another job
      1. SBHP-401.pdf
        262 kB
        Ellie W
      2. SKM_C224e16062008550.pdf
        245 kB
        Adrienne Barwell
      1. 11.4.16.png
        194 kB
      2. 2.6.16.png
        194 kB
      3. 2.6.16.png
        286 kB
      4. 27.5.16.png
        1009 kB
      5. Keith Russell 11.3.16 017.JPG
        1.37 MB
      6. Keith Russell 11.3.16 018.JPG
        1.41 MB
      7. Keith Russell 11.3.16 019.JPG
        1.89 MB
      8. screenshot-1.png
        93 kB
      9. screenshot-2.png
        113 kB

        Activity

        Ellie W (Inactive) created issue -
        Ellie W (Inactive) made changes -
        Field Original Value New Value
        Park_Postcode TR20 9ER
        Park_Email rivervalley@surfbay.co.uk
        Park_Phone 01736 763398
        Park_Code RIVE02
        Park_Key_Account No
        Park_Address2 Relubbus
        Park_City Penzance
        Park_Address River Valley Country Park
        Ellie W (Inactive) made changes -
        Attachment SBHP-401.pdf [ 114760 ]
        Ellie W (Inactive) made changes -
        Attachment Keith Russell 11.3.16 017.JPG [ 114761 ]
        Attachment Keith Russell 11.3.16 018.JPG [ 114762 ]
        Attachment Keith Russell 11.3.16 019.JPG [ 114763 ]
        Ellie W (Inactive) made changes -
        Attachment 11.4.16.png [ 114764 ]
        Hide
        Ellie W (Inactive) added a comment -
        Emailed ABI and asked for a parts price for this - sent across photographs
        Show
        Ellie W (Inactive) added a comment - Emailed ABI and asked for a parts price for this - sent across photographs
        Ellie W (Inactive) made changes -
        Attachment 27.5.16.png [ 119846 ]
        Hide
        Ellie W (Inactive) added a comment -
        Did not receive a reply from ABI - I have emailed them again to ask for the price of a part
        Show
        Ellie W (Inactive) added a comment - Did not receive a reply from ABI - I have emailed them again to ask for the price of a part
        Hide
        Ellie W (Inactive) added a comment -
        Dean has replied to me and said that he does not normally quote for the door frame because in the past it has not matched up with the hinges (email attached) he has suggested that he quotes for the whole door instead. I will ask for this but would imagine it will be particularly expensive
        Dean also suggested using T-cut to get the marks out, not sure whether this has already been attempted by an engineer but it seems like it is an indentation or distortion to it
        Will await a reply from ABI to see how to proceed with this one
        Show
        Ellie W (Inactive) added a comment - Dean has replied to me and said that he does not normally quote for the door frame because in the past it has not matched up with the hinges (email attached) he has suggested that he quotes for the whole door instead. I will ask for this but would imagine it will be particularly expensive Dean also suggested using T-cut to get the marks out, not sure whether this has already been attempted by an engineer but it seems like it is an indentation or distortion to it Will await a reply from ABI to see how to proceed with this one
        Ellie W (Inactive) made changes -
        Attachment 2.6.16.png [ 120196 ]
        Ellie W (Inactive) made changes -
        Attachment 2.6.16.png [ 120197 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-1.png [ 121001 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Price received for a new door and frame
        Show
        Adrienne Barwell (Inactive) added a comment - Price received for a new door and frame
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-2.png [ 121002 ]
        Adrienne Barwell (Inactive) made changes -
        Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have issued a worksheet for Steve to look at this damage, it is not something covered under warranty. I have asked him to try and sort the dent and then speak to Cath at the site to see how she would like to proceed if at all.
        Show
        Adrienne Barwell (Inactive) added a comment - I have issued a worksheet for Steve to look at this damage, it is not something covered under warranty. I have asked him to try and sort the dent and then speak to Cath at the site to see how she would like to proceed if at all.
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Adrienne Barwell (Inactive) made changes -
        Times Scheduled 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Adrienne Barwell (Inactive) made changes -
        Work Scheduled 16/Jun/16
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Steve advises that he has already sorted this issue
        Show
        Adrienne Barwell (Inactive) added a comment - Steve advises that he has already sorted this issue
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment SKM_C224e16062008550.pdf [ 121574 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        62d 21h 3m 1 Adrienne Barwell (Inactive) 13/Jun/16 11:17 AM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        1s 1 Adrienne Barwell (Inactive) 13/Jun/16 11:17 AM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        3s 1 Adrienne Barwell (Inactive) 13/Jun/16 11:18 AM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        2s 1 Adrienne Barwell (Inactive) 13/Jun/16 11:18 AM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        3s 1 Adrienne Barwell (Inactive) 13/Jun/16 11:18 AM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        5s 1 Adrienne Barwell (Inactive) 13/Jun/16 11:18 AM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        6d 22h 27m 1 Adrienne Barwell (Inactive) 20/Jun/16 9:46 AM
        Resolved Resolved Complete Complete
        26s 1 Adrienne Barwell (Inactive) 20/Jun/16 9:46 AM
        Complete Complete Reopened Reopened
        3469d 2h 29m 1 19/Dec/25 11:15 AM
        Reopened Reopened Awaiting Quote Awaiting Quote
        1m 3s 1 19/Dec/25 11:16 AM

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            Dates

            • Due:
              Created:
              Updated:
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