Details
-
Type:
Wallboards/Ceiling Boards (8 Weeks)
-
Status: Complete
-
Priority:
Agreed Date
-
Resolution: Completed
-
Labels:None
-
Plot:71
-
Serial:010639h
-
Model:bordeaux
-
Year:2012
-
Size:38x12
-
ID Number:SBH005518
-
Status Colour:
Complete
-
Stock_Number:28107
-
Times Scheduled:1
-
Park_Company:Trevella Caravan Park
-
Park_Postcode:TR8 5EW
-
Park_Contact:Karen
-
Park_Phone:01637 830308 // Kurt's direct line 01637 830307
-
Park_Email:rob.lomas@trevella.co.uk or sales Karen.Keyte@trevella.co.uk]
-
Park_Code:TREV06
-
Park_Key_Account:Yes
-
SLA Status:
Description
rain is leaking in and around the top of the window, steve has sealed top of window frame as there was a gap in sealer.
this is a bonded wall
this is a bonded wall
Issue Links
- Same Van
-
QUOT-1440
Wallboard to be replaced in the master bedroom to the left of the window and below the window frame
-
- Complete
-
1. |
Update Customer |  |
Complete | Debbie Bartlett (Inactive) |
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
Hide
Lorraine Pryor (Inactive)
added a comment -
Permalink
Heide from the park called about this one, the van is 2012 swift reject the claim back then.Looking into this we Steve did go out previous in 2014/2015 and repair this so I will set this up as Good will for now and see what the engineer says when they assess this van,
Show
Lorraine Pryor (Inactive)
added a comment - Heide from the park called about this one, the van is 2012 swift reject the claim back then.Looking into this we Steve did go out previous in 2014/2015 and repair this so I will set this up as Good will for now and see what the engineer says when they assess this van,
Karen at the park was asking me today what the engineer has done to repair the van, she said she looked inside but couldn't see anything.
I checked on Swift under engineers but they the worksheet is not on the system as yet so I was unable to update her.
I said I will email one of the warranty team who can have a look in tues/ wed and let her know or she may well call us before.
I will email Debbie as she has been dealing with this one.
I checked on Swift under engineers but they the worksheet is not on the system as yet so I was unable to update her.
I said I will email one of the warranty team who can have a look in tues/ wed and let her know or she may well call us before.
I will email Debbie as she has been dealing with this one.
Show
Lorraine Pryor (Inactive)
added a comment - Karen at the park was asking me today what the engineer has done to repair the van, she said she looked inside but couldn't see anything.
I checked on Swift under engineers but they the worksheet is not on the system as yet so I was unable to update her.
I said I will email one of the warranty team who can have a look in tues/ wed and let her know or she may well call us before.
I will email Debbie as she has been dealing with this one.
Updated Karen at the park who called today - from the swift engineer's job card it looks like the windows have been sealed and parts need ordering. Will check with swift next week.
Show
Charleen Sibley
added a comment - Updated Karen at the park who called today - from the swift engineer's job card it looks like the windows have been sealed and parts need ordering. Will check with swift next week.
Swift have said "Following On From Craigs Inspection We Now Need To Go Out And Complete Work - Window And Been Sealed And Tin Pierced And Griplock Sealed - Need To Replace 3 X Wallboards" work date of 11/7/16. Updated Karen at the park.
Show
Charleen Sibley
added a comment - Swift have said "Following On From Craigs Inspection We Now Need To Go Out And Complete Work - Window And Been Sealed And Tin Pierced And Griplock Sealed - Need To Replace 3 X Wallboards" work date of 11/7/16. Updated Karen at the park.
Richard from Trevella has just called re this issue I have checked on swift and it shows that it been completed w/c 11.07.16 I am emailed him over the job sheet I've printed off from Swift now.
email richard.broster@trevella.co.uk
email richard.broster@trevella.co.uk
Show
Lorraine Pryor (Inactive)
added a comment - Richard from Trevella has just called re this issue I have checked on swift and it shows that it been completed w/c 11.07.16 I am emailed him over the job sheet I've printed off from Swift now.
email richard.broster@trevella.co.uk
Swift have advised that this job is now complete. Screen shot attached.
Show
Debbie Bartlett (Inactive)
added a comment - Swift have advised that this job is now complete. Screen shot attached.