Swift
  1. Swift
  2. SWIFT-12006

customer ordered 6 extra keys, only recieved 1

        Details

        • Type: Missing items (4 weeks) Missing items (4 weeks)
        • Status: Complete
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          021566h
        • Model:
          Bordeaux
        • Year:
          2016
        • Size:
          35x12
        • ID Number:
          SBH005663
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32173
        • Times Scheduled:
          1
        • Park_Company:
           Southern Mill Caravan Site
        • Park_Postcode:
          TQ8 8LN
        • Park_Phone:
          01548842154
        • Park_Code:
          SQUI01
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. screenshot-1.png
          317 kB
        2. screenshot-2.png
          369 kB
        3. screenshot-3.png
          116 kB

          Issue Links

          Same Van

          Locks & Keys (4 weeks) - Locks & Keys GW-3737 Owner added additonal spec of 6 extra main door keys which did not get delivered with the van.

          • Over 8 Weeks - Over 8 Weeks
          • Awaiting Quote

            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Postcode TQ8 8LN
            Park_Phone 1548842154
            Park_Code SQUI01
            Park_Key_Account No
            Park_Address2 South Sands
            Park_City Salcombe
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Claire Folland made changes -
            ID Number SBH005663
            Adrienne Barwell (Inactive) made changes -
            Assignee Claire Folland [ claire ] Debbie Bartlett [ debbieb ]
            Debbie Bartlett (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
            Debbie Bartlett (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Debbie Bartlett (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Plot
            Debbie Bartlett (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Debbie Bartlett (Inactive) made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Debbie Bartlett (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
            Debbie Bartlett (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Debbie Bartlett (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
            Resolution Completed [ 1 ]
            Debbie Bartlett (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Debbie Bartlett (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            Debbie Bartlett (Inactive) made changes -
            Status Reopened [ 4 ] Submitted [ 10001 ]
            Debbie Bartlett (Inactive) made changes -
            Attachment screenshot-1.png [ 124931 ]
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Adrienne Barwell (Inactive) made changes -
            Comment [ I have asked Isabel to find out the latest update for this issue and update JIRA ]
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van GW-3737 [ GW-3737 ]
            Debbie Bartlett (Inactive) made changes -
            Attachment screenshot-2.png [ 135515 ]
            Adrienne Barwell (Inactive) made changes -
            Assignee Debbie Bartlett [ debbieb ] Isabel Smith [ monica ]
            Claire Folland made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Plot
            Claire Folland made changes -
            Attachment screenshot-3.png [ 138453 ]
            Claire Folland made changes -
            Status Parts Recieved [ 10003 ] Resolved [ 5 ]
            Assignee Isabel Smith [ monica ] Claire Folland [ claire ]
            Resolution Completed [ 1 ]
            Claire Folland made changes -
            Status Resolved [ 5 ] Complete [ 6 ]

              People

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: