Swift
  1. Swift
  2. SWIFT-12006

customer ordered 6 extra keys, only recieved 1

        Details

        • Type: Missing items (4 weeks) Missing items (4 weeks)
        • Status: Complete
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          021566h
        • Model:
          Bordeaux
        • Year:
          2016
        • Size:
          35x12
        • ID Number:
          SBH005663
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32173
        • Times Scheduled:
          1
        • Park_Company:
           Southern Mill Caravan Site
        • Park_Postcode:
          TQ8 8LN
        • Park_Phone:
          01548842154
        • Park_Code:
          SQUI01
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. screenshot-1.png
          317 kB
        2. screenshot-2.png
          369 kB
        3. screenshot-3.png
          116 kB

          Issue Links

          Same Van

          Locks & Keys (4 weeks) - Locks & Keys GW-3737 Owner added additonal spec of 6 extra main door keys which did not get delivered with the van.

          • Over 8 Weeks - Over 8 Weeks
          • Awaiting Quote

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		41m 35s 1 Claire Folland 18/May/16 10:14 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		3s 1 debbieb 03/Aug/16 4:36 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		5s 1 debbieb 03/Aug/16 4:36 PM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		2s 1 debbieb 03/Aug/16 4:36 PM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		4s 1 debbieb 03/Aug/16 4:36 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		4s 1 debbieb 03/Aug/16 4:36 PM
            Complete Complete Reopened Reopened
            		16h 51m 1 debbieb 04/Aug/16 9:28 AM
            Reopened Reopened Submitted Submitted
            		4s 1 debbieb 04/Aug/16 9:28 AM
            Submitted Submitted Acknowledged Acknowledged
            		77d 1h 19m 2 Claire Folland 16/Aug/16 10:20 AM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		12d 11h 40m 2 Claire Folland 16/Aug/16 5:03 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		147d 19h 11m 2 Claire Folland 11/Jan/17 10:18 AM
            Parts Recieved Parts Recieved Resolved Resolved
            		22h 59m 1 Claire Folland 12/Jan/17 9:17 AM
            Resolved Resolved Complete Complete
            		13s 2 Claire Folland 12/Jan/17 9:18 AM

              People

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: