Swift
  1. Swift
  2. SWIFT-12006

customer ordered 6 extra keys, only recieved 1

    Details

    • Type: Missing items (4 weeks) Missing items (4 weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Hire_or_Retail:
      Retail
    • Serial:
      021566h
    • Model:
      Bordeaux
    • Year:
      2016
    • Size:
      35x12
    • ID Number:
      SBH005663
    • Status Colour:
      Complete Complete
    • Stock_Number:
      32173
    • Times Scheduled:
      1
    • Park_Company:
       Southern Mill Caravan Site
    • Park_Postcode:
      TQ8 8LN
    • Park_Phone:
      01548842154
    • Park_Code:
      SQUI01
    • Park_Key_Account:
      No
    • SLA Status:
    • SLA: Open Jobs Overdue Status:
    1. screenshot-1.png
      317 kB
    2. screenshot-2.png
      369 kB
    3. screenshot-3.png
      116 kB

      Issue Links

        Activity

        Transition Owner Before Transition Transition After Transition Response Time
        18/May/16 10:14 AM
        Status Change
        Submitted
        41 minutes and 35 seconds
        26/May/16 8:22 AM
        Assigned
        1 week and 22 hours and 8 minutes and 33 seconds
        22/Jul/16 10:41 AM
        Submitted
        Status Change
        Acknowledged
        1 month and 3 weeks and 5 days and 2 hours and 19 minutes and 14 seconds
        03/Aug/16 3:39 PM
        Acknowledged
        Status Change
        Parts ordered
        1 week and 5 days and 4 hours and 57 minutes and 33 seconds
        03/Aug/16 4:36 PM
        Parts ordered
        Status Change
        Parts Recieved
        56 minutes and 29 seconds
        03/Aug/16 4:36 PM
        Parts Recieved
        Status Change
        Worksheet Issued
        3 seconds
        03/Aug/16 4:36 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        5 seconds
        03/Aug/16 4:36 PM
        Engineer Scheduled
        Status Change
        Issue Invoice
        2 seconds
        03/Aug/16 4:36 PM
        Issue Invoice
        Status Change
        Awaiting Payment
        4 seconds
        03/Aug/16 4:36 PM
        Awaiting Payment
        Status Change
        4 seconds
        03/Aug/16 4:36 PM
        Status Change
        5 seconds
        04/Aug/16 9:28 AM
        Status Change
        16 hours and 51 minutes and 47 seconds
        04/Aug/16 9:28 AM
        Status Change
        Submitted
        4 seconds
        16/Aug/16 10:20 AM
        Submitted
        Status Change
        Acknowledged
        1 week and 5 days and 51 minutes and 48 seconds
        16/Aug/16 5:03 PM
        Acknowledged
        Status Change
        Parts ordered
        6 hours and 43 minutes and 20 seconds
        06/Jan/17 2:26 PM
        Assigned
        4 months and 2 weeks and 6 days and 21 hours and 23 minutes and 3 seconds
        11/Jan/17 10:18 AM
        Parts ordered
        Status Change
        Parts Recieved
        4 days and 19 hours and 51 minutes and 38 seconds
        12/Jan/17 9:17 AM
        Parts Recieved
        Status Change
        Resolved
        22 hours and 59 minutes and 43 seconds
        12/Jan/17 9:18 AM
        Resolved
        Status Change
        Complete
        7 seconds

          People

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            Dates

            • Due:
              Created:
              Updated:
              Resolved: