Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Agreed Date Agreed Date
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      007151H
    • Manufacturer:
      Swift
    • Model:
      Burgundy
    • Year:
      2011
    • Status Colour:
      Complete Complete
    • Stock_Number:
      26987
    • Times Scheduled:
      2
    • Park_Company:
       Pennymoor Caravan Park
    • Park_Postcode:
      PL21 0SB
    • Park_Contact:
      Bridget Whittam
    • Park_Phone:
      01548 830542
    • Park_Email:
      enquiries@pennymoor-camping.co.uk
    • Park_Code:
      PENN01
    • Additional Contact Details:
      Ref: Emma
    • Park_Key_Account:
      No
    • SLA Status:
    • SLA: Open Jobs Overdue Status:
    1. appointment.png
      85 kB
    2. appointmnet date.png
      169 kB
    3. chased Rachael.png
      87 kB
    4. chased Swift for an update.png
      89 kB
    5. old claim.png
      101 kB
    6. Pennymore.jpg
      78 kB
    7. Pennymore 1.jpg
      84 kB
    8. Pennymore 2.jpg
      85 kB
    9. Pennymore 3.jpg
      71 kB
    10. screenshot-1.png
      379 kB
    11. screenshot-2.png
      89 kB
    12. screenshot-3.png
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    13. screenshot-4.png
      198 kB
    14. screenshot-5.png
      90 kB
    15. screenshot-6.png
      378 kB
    16. screenshot-7.png
      223 kB
    17. screenshot-8.png
      383 kB
    18. screenshot-9.png
      152 kB
    19. sent to Lisa and Rachael.png
      90 kB
    20. Submitted to Swift via quick claim.png
      162 kB
    21. updated site work complete.png
      76 kB
    22. update to park .png
      378 kB
    23. work completed by Swift.png
      257 kB

      Issue Links

        Activity

        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have sent a message via live chat asking for Rachael to give me a call
        Show
        Adrienne Barwell (Inactive) added a comment - I have sent a message via live chat asking for Rachael to give me a call
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have spoken to Paul at Swift and he has confirmed that the engineers will be attending w/c 10th April to carry out the actual repair, not to assess the unit. I will ring the site back and confirm this.

        Paul advised that he has no record of Swift having this conversation with the site.
        Show
        Adrienne Barwell (Inactive) added a comment - I have spoken to Paul at Swift and he has confirmed that the engineers will be attending w/c 10th April to carry out the actual repair, not to assess the unit. I will ring the site back and confirm this. Paul advised that he has no record of Swift having this conversation with the site.
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have phoned Helen at Pennymoor and confirmed that this visit will be to repair
        I have phoned Emma H to update her.
        Show
        Adrienne Barwell (Inactive) added a comment - I have phoned Helen at Pennymoor and confirmed that this visit will be to repair I have phoned Emma H to update her.
        Hide
        Isabel Smith (Inactive) added a comment -
        Helen phoned at 10.20 asking when the engineer would be attending this today. I explained that Debbie said that it was w/c the 10/04 not necessarily today. I said that I would speak to the Swift engineer and find out when they would be going.

        Jon has said that he would be there on Tuesday afternoon and Wednesday morning. I have phoned back Helen (10.57) and she is happy with this.
        Show
        Isabel Smith (Inactive) added a comment - Helen phoned at 10.20 asking when the engineer would be attending this today. I explained that Debbie said that it was w/c the 10/04 not necessarily today. I said that I would speak to the Swift engineer and find out when they would be going. Jon has said that he would be there on Tuesday afternoon and Wednesday morning. I have phoned back Helen (10.57) and she is happy with this.
        Hide
        Adrienne Barwell (Inactive) added a comment -
        All work has now been completed
        Show
        Adrienne Barwell (Inactive) added a comment - All work has now been completed

          People

          • Watchers:
            1 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled: